Slickies Reviews 

Don't buy anything here! You pay but you will never get your articles!

I ordered various laces on December 16, 2025. Unfortunately, I haven't received any of them to this day. I've contacted customer service multiple times without receiving a response. The money was debited from my account very quickly. I also received an email with a tracking number, but there's no shipment. As a sneakerhead, I'm very disappointed.

Avoid at all costs. They sent me a tracking number that didn’t work and have not responded to any emails or DM’s via instagram. Now been waiting 5 weeks since I placed my order and have had to contact my Bank to get a refund. Total scammers.

Overpriced product. Was under the impression that I was receiving multiple laces but only got one

Do not buy from them. Sent the wrong color laces (ordered purple they sent neon green) and after one response ignored my emails. Terrible company.

The return policy states the buy haves to pay to ship the product back to Singapore. I ordered from NYC. To return the shipment it will cost more than the actual product ($50+) This is bad business ethics. Do not buy from this site. They need to update and modernize their policies.

Never received my order, after a month. Refused to answer multiple emails. Very poor business practices.

Ordered some laces for my grandson for Christmas. I never received the product. Have sent numerous e-mails asking for a refund and the company does not respond. Buyer Beware

Horrible experience. My package said delivered but I never received it so I sent an email, but I never got a response back. 5 days later and I looked at the shipping info to realize I had sent it to the wrong address. I called the complex and they said that they did not receive my package. So I sent a second email, informing them of my error and asked if I would be able to have another pair of shoe laces sent out or a refund. Still no reply. I go to the complex where it was delivered and speak with the resident who informed me that he did receive the package but wasn’t sure what it was so he threw it away. I then sent a third email, clarifying the situation and asked again if I would be able to get a refund or sent another pair. Finally, a customer service rep reaches out to me and eventually tells me that it was my fault for sending it to the wrong address and that they will not be able to send me another pair. I took screenshots of how rude and condescending the representative was, and told them I would be leaving a bad review to which they replied, how they would show my error, and that they were not at fault. I only wish I could post a screenshot to show how bad their customer service is. The lengths they went through to not send me another $10 pair of laces ensured that I will never shop with them again.

Terrible place. Customer service is TRASH. Did not receive order and they would not respond to their customers.

Received off white laces which of the text is already peeling off after lacing them. Reached out to them via e-mail. Waited 2 weeks 0 response. Sent another e-mail and waited for a week 0 response. Would not recommend.

Ordered 3 times and only received the first order. They don’t reply to any emails and Instagram messages…Still waiting for my refunds…😅 Not recommend

Ordered 2 pairs of laces on 19th of October. Paid $42, DHL shipping. As of 10th of November I a haven't received them. The customer service rep told me they will resend them, but that doesn't mean it makes up for their terrible shipping and overall service. It took them 2 weeks to reply to my inquiries, and only threatening and executing a PayPal refund got me a reply. Requested a refund, but I doubt they will go through with it. I'm not waiting 2 months for 2 pairs of laces to travel from the US to the EU.

DON'T ORDER FROM THEM! IF YOU DON'T LIKE SOMETHING YOU DON'T GET YOUR MONEY BACK. ACTUALLY YOU DON'T GET ANYTHING BACK! YOU'RE SUPPOSED TO GET A GIFT VOUCHER, AFTER YOU SEND YOUR ITEM BACK, BUT THEY DON'T HAVE A USA STORE, AND IT WILL COST AROUND $200.00 AMERICAN DOLLARS TO RETURN IT TO SINGAPORE!! IT HAS TO GO THROUGH CUSTOMS. THEY DON'T HAVE THAT INFORMATION ON THEIR WEBSITE. BEWARE BUYER. THIS IS A SCAM!

Good prices for quality products, have been buying stuff from Slickies since 2018. They come up with the best stuff, colours are always great, print never peels off unlike what some other shops are selling.

Product: wide range of designs + ideas to match sneakers, great add-on options, awesome quality/value for money

Shipping: received items within expected time period

Customer Service: didn't really have to engage them directly very much since I always receive what I want quite quickly.

Awesome place to get Jordan laces

I got some of the vintage laces for a pair of my Jordan 1’s, once i saw how they looked, i turned around and bought 4 more pairs!

I ordered in May and haven't received my package yet. I reached out to the customer service and they did answer. I opened a case with DHL in July to find the package and now in October I will open a PayPal case to get my money back. This is THE WORST customer experience you can have!!! I want my money back! Check my Order number slickies. Next time you think about ordering a pair of laces from Slickies you should go and spend it else where. SLICKIES IS THE WORST! You should rather order at wish... better chances of receiving anything...

Ordered laces $10.90 + $5.50 for shipping. They arrived fairly quickly, but the laces were so cheap looking. How can people buy these and put them in $200+ shoes??? The laces looked great in their online photos, but in reality, they were thin, shiny and very cheap looking. I've sent several emails to them asking on how to return these, and I received no reply. I checked their website and the only way to return is to send them to Singapore. They ship from a USA office, but you have to return to Singapore, what a scam. I left a review of the laces I purchased on their website, but guess what it was never posted. Yet, there are 9 five star reviews for those laces on their website. The laces I purchased were cheap and very low quality, their customer service never replied, and they make it very difficult and costly to make a return. STAY AWAY from this company.