Small Giant Games Reviews 

They use gambling mechanics to make their players accidted, then nerf the heroes and ban you for speaking up.

Find a different game!

Hi, I've been playing this game for almost 9 years and I never get new heroes, no matter how many draws I make. It seems normal to me that I get newer heroes too, if not, I'll have to quit the game. I hope you take my opinion into account.

Even after seven or eight years of continuous operation, they're still doing the same cash-grab tactics. They keep advertising different characters. Never mind the fact that hero summons are completely random, but then they heavily promote a specific Ancient hero, and you spend a ton of money, diamonds, and other resources trying to get it. After that, you invest even more resources to fully upgrade the character, and then, with the stroke of a pen, they nerf it. You're left holding the bag after spending all that time and money, and you have to start all over again.

On top of that, they constantly weaken heroes at an incredibly fast pace instead of properly balancing the game. The problem isn't that, despite beta testing, they occasionally release a hero that turns out to be too powerful—that can happen. The real issue is that they nerf strong heroes instead of bringing the weaker ones up to the same level.

It's a filthy, dishonest company. The support team is completely useless and impossible to deal with. They even threaten players with bans if they complain. Because of this disgusting behavior, everyone should stay as far away from this game as possible.

What a horrible rigged fake game and totally uswless support.
Dont never ever oay anything to this sad company

Scammers, the most dogshit support.
Small Giant Games is an absolute scam. Their game is a disaster—completely focused on squeezing money out of players with no regard for the gaming experience. They never listen to their community, and their approach is shockingly unprofessional on every level. The company is toxic, irresponsible, and shows no respect for their players. The game is essentially a cash grab, filled with deceitful mechanics designed to push you into spending more money. Avoid at all costs

Lost my account due to changing telephones from android to apple. Started new account to let alliance know and to contact support then was denied access back to an account that I have played for 5 years and gotten to level 86 crazy.
Braveheart

Of all the games that I have ever played this is one of the worst, the algorithms to generate the shields used in the battles is the worst possible combinations for your team, it is biased against the players, and the player is at the mercy of the algorithm, not opposing players, it is expensive, and not worth the time. This is not a skill game, it is a luck of the draw game.

they cheat their clients over and over again. you can purchase higher level heroes but know that they adjust the stats on raids against much lower level players. you may lose once in awhile, that makes sense, but not over and over again. they charge you big bucks, then thumb the nose at you. I quit for a year, then went back and it's still the same. it will never change.

They encourage gambling and scam players.
Total disregard for their customers

honestly someone should hire an attorney and do some investigating on this company. they give you false announcements while setting up their bots just to get more money out of players. this should be illegal!!!

This company makes a quiet good game but only for paying cash players, without money you can't play their game over a month. Everyone curses them, the devs and CEO of SG should hang themselves. Angry emoji

Company is a scam. Lying and cheating about the game mechanics to rape the international community of their money. Creators and employees need to be dropped to the bottom of the ocean. Smallgiant will be the reason Zynga will be in court again soon for this disgusting fraudulent atrocity.

A company only interested in your cash. All games are a pay to win and drops rate are ridiculous low. Stay away from then

Utterly bad company and "slot casino" rigged game. Algorithm especially in raids works for devs cpu controled favor, trying to persuade u to spend spend spend and again spend. Avoid this plague if you value your money don't give it to them! Use it for something more more important that game who stinks of plague!

Bad management of the game bad customer service. My advice is to never download the game it's falling apart slowly. Plus to enjoy it you will need to pay hundreds a month.

Game publishers do not support players. They have banned my account absurdly