SmartThingsReviews 

Brand new Samsung s10 tablet and news Samsung s26 phone. The phone can find its self on smartthings and that useless. I i hand the phone why would i look for it. And nothing finds the new tablet and yes both are logged into the Samsung account. Junk app

Smartthings apps in combination with a The Frame televsion is a hell, especially when you want to manage your own photo collection on it. Bad working user interface with a lot of bugs. Really terrible for an A-brand.

They got years with bad comunications,between a samsung tv and the app. Today you are connected,and tomorrow when you want to turn down volume on your son tv,is not connected animore.I don’t understand why they don’t invest in this app,and recommend it with any Samsung product !

Disappointed !!!!!!!

Smart things removed the option to mirror your phone screen to the TV. This was the only reason I used the app, and no longer have a use for it.

Used once to screen share my Samsung phone with Samsung tv. Now my TV is black screen and I can't fix it even after factory reset I can't see the colour everything so dark.

Beware. I signed up with Smartthings on a 5 day trial for free and then you get charged 49.99 a month. I didn't want the service so tried to cancel. I only use 2 emails for online log ins but Smartthings keeps telling me both are invalid and I can't cancel without logging in. I have tried several times. I thought something was suspect when I signed up but I didn't receive any emails from them.

The company disabled the product and Forcing me to spend more to upgrade. I was one of the original Kickstarter backers. Totally ruined the product

I have had a Samsung SmartThings HubV2 for a number of years and it has always worked reasonably well although the app was not very good and difficult to use so when they upgraded the app I was quite pleased until I came to try and use it.
I upgraded the app but could not connect it to my hub although the software continued to work so I contacted the Helpdesk and they advised me to reset my SmartThings Hub which I did but it still would not connect to the app.
I have tried this procedure numerous times together with soft reset and router reset but to no avail. I have also contacted the SmartThings Support Team several times but with no response except from their Spares Dept telling me there will be a delay in supplying the parts - no idea what this refers to and no explanation.
Looking at some of the Support Forums I am not alone in being left in the dark with no response and with numerous people with the same problem - so if you experience a problem with SmartThings don't expect much support.
I am now going to disconnect all the SmartThings equipment and move to Apple.