My interest in this app keeps growing. Improvements are needed. I mentioned in an earlier assessment that audio vs. read is unbalanced. Smartme replied that I need to contact them to direct me where a... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
I was confused and angry about how I had ended up in a repeat subscription situation for 3 months out of the blue. I cancelled the subscription immediately and contacted via their help email. Nikki wa... See more
Company replied
Interesting concept! Would love humans to do the teaching is the only thing. If you have spare moments in your day, I’d highly recommend you upskill yourself and get on the app. Customer service tea... See more
Company replied
The content is great! The biggest improvement would be to have an actual person lead the lessons—especially the ones on eloquent speaking or communication. Listening to AI voice loses the punch.
Company replied
Company details
Written by the company
Introducing SmartyMe: a comprehensive knowledge app featuring interactive lessons that last just 15 minutes. Achieve your goals and broaden your understanding of subjects that spark your curiosity. Our app combines various learning methods to help you acquire knowledge more efficiently. Tackle real-world problems, exercise your mind, and enjoy the process!
Contact info
Kinyras, KINYRAS TOWER, Agios Andreas, 1102, Nicosia, Cyprus
- +1 (202) 929-3660
- support@smartymeapp.com
- www.smartymeapp.com
4.1
Great
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Another perspective of life!!
May 31, 2026
Thanks for the customer service that…
Thanks for the customer service that helped to retrieve my account because it is not easy to create an account
May 31, 2026
I didn’t realize I was still paying for…
I didn’t realize I was still paying for a subscription. When I asked for a refund, the agent helped me right away and refunded me, no questions asked. Great customer service!
May 30, 2026
Reply from SmartyMe App
Your positive remarks about our customer service mean a lot! We're glad our agent could assist you swiftly with your request. Thanks for sharing your experience!
I love the audios that I can listen to…
I love the audios that I can listen to while walking, doing dishes, driving, etc. It allows for the flexibility I need in my life while also encouraging me to improve my skills. Great tips and ways to practice.
May 31, 2026
Reply from SmartyMe App
It’s wonderful to hear how the audios fit seamlessly into your daily routine! Flexibility and skill enhancement are key aspects, and it’s great to know you’re enjoying the tips and practice methods provided. We’re excited to keep supporting your journey!
Easy to understand and flows well.
May 31, 2026
Reply from SmartyMe App
We’re glad to hear that the app is clear and user-friendly for you! Your satisfaction inspires us to keep improving.
Reply from SmartyMe App
We’re glad to hear you find the app easy to use and helpful! Your experience is important to us, and we’re here to support you as you continue to explore all the features. Thanks for sharing your thoughts!
Really helpful and easy to follow.
May 31, 2026
Reply from SmartyMe App
We’re glad to hear you find the app helpful and easy to navigate! Your positive feedback really motivates us to keep improving.
Reply from SmartyMe App
We’re glad to hear you’re enjoying the app! Your support means a lot to us.
Practical and Applicable
Lessons are pratical and easy to understand how to apply jn daily life.
May 31, 2026
Reply from SmartyMe App
Practical and easy to apply to daily life is exactly what the lessons are designed for, Shaina. If there's anything that could make the experience even better, I'm at tp.ellie@smartymeapp.com - thanks for sharing!
Support was very responsive
Support was very responsive. Good concept for expanding knowledge.
May 30, 2026
Reply from SmartyMe App
We're glad to hear that our support was quick to assist you! It's great that you find the app's concept helpful for expanding your knowledge.
Understandable library!!!
May 31, 2026
Reply from SmartyMe App
It's great to know you find the library so accessible! We love hearing how our resources resonate with users like you!
The costumer service attend immediately…
The costumer service attend immediately to my query and act accordingly and considerate to my request in a professional manner . Thanks to the Nikki and Katrina and the costumer service with the help extended to me. Great job.
May 31, 2026
Reply from SmartyMe App
It's fantastic to hear that our team provided prompt and professional assistance! Your recognition of Nikki and Katrina's support truly brightens our day. We're glad you had a great experience!
Reply from SmartyMe App
We're glad to hear that you find the app excellent for learning English! Your enthusiasm motivates us to keep delivering great content.
I accidentally made an extra payment
I accidentally made an extra payment, but they processed a full refund immediately. The customer service was incredibly fast and kind. Highly recommended! ⭐⭐⭐⭐⭐
May 31, 2026
Reply from SmartyMe App
Your experience with our quick and friendly customer service is great to hear! We're glad the refund process was smooth for you - thank you for your kind recommendation!
Reply from SmartyMe App
We're delighted to hear that the content has offered you new insights! It's great to know that you found value in what you encountered.
The concept tha believe that the next…misconception of statements
The concept tha believe that the next person’s or a group reviewing your statement or presentation would understand tha same way you perceived it has been changed to a concept of using the third eye to filter your statement to sound as expected in the view of third parties
May 31, 2026
Reply from SmartyMe App
Your take on the concept of perspective in communication is fascinating! We love that you’re exploring unique ideas with our app. Your thoughts help shape our community!
Reply from SmartyMe App
Hi there, Ellie here, Head of Customer Care at SmartyMe. Worth clarifying - the first lessons are free to try after installing the app, no payment needed to get a feel for the content. All subscription pricing is clearly displayed before any commitment is made. If something felt unclear about the flow, drop me a line at tp.ellie@smartymeapp.com and I'll personally take a look.
truly appreciate the quick response and…
truly appreciate the quick response and outstanding communication regarding my concern. From the moment I reached out, you were attentive, professional, and proactive in providing updates and addressing my questions. Your willingness to listen, follow up promptly, and ensure that my concern was handled properly made a significant difference.
Thank you for taking the time to provide clear communication throughout the process and for demonstrating a genuine commitment to helping. Your responsiveness, professionalism, and dedication to customer service are greatly appreciated and did not go unnoticed. Thank you for making this such a positive experience.
May 26, 2026
Reply from SmartyMe App
Your kind words about our responsiveness and communication mean a lot to us! We’re dedicated to providing excellent customer service and are glad to know that you felt supported throughout your experience. Thanks for sharing your thoughts!
The app idea is great it makes u enjoy…
The app idea is great it makes u enjoy larding and also if faced an issue the customer service promote reply and fix the issues you are facing
So I highly recommend this app
May 30, 2026
Unprompted review
Reply from SmartyMe App
We're glad to see you enjoying the app and that it's enhancing your learning experience! It's also awesome that our customer service has been quick to help you out. Thanks for recommending us!
For the amount charged I thought this…
For the amount charged I thought this app would be more interactive
May 30, 2026
Reply from SmartyMe App
Hi there, Ellie here, Head of Customer Care at SmartyMe. Fair expectation - we do have interactive games and exercises in a growing number of courses, and we're continuously expanding that side of the app. It may be a case of pointing you toward the right content. Drop me a line at tp.ellie@smartymeapp.com with which course you've been on and I'll see what I can do.
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