Super smooth service and always the…
Super smooth service and always the best customer service if there is any issues :)

Reply from Sniph
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Sniph är en prenumerationstjänst för doft som gör det enkelt att upptäcka nya dofter. Vi skickar dig månatliga leveranser av kända varumärken i små flaskor.
Stockholm, Sweden
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Super smooth service and always the best customer service if there is any issues :)

Reply from Sniph
I had a good experience overall with the company, got 3 small bottles of new perfumes to try. They arrived fairly quickly without issues and nicely labelled, with cards for 2 of them.
And I liked one of the scents a lot. What I didn't realise is that I can't buy a full sized bottle of that perfume anywhere in the UK. Not from sniph, not from perfume maker, nowhere.
The point of a sub to samples is surely to discover new scents that will stay in your rotation-which doesn't seem possible here. A lot of full size bottles seem out of stock on sniph.
I'm glad I didn't sign up to a subscription as I have no interest in using a new random perfume every month, which is what this is food for. Sure, you may discover one you love, but then you'll just have to keep ordering tiny bottles of it every month.

Reply from Sniph
Like many perfume lovers, I can't exactly afford to buy a full-size of every single scent I want to try, so I look forward to my subscription arriving every month. 8ml is an amazing size to fully get to know a scent over a few weeks before buying.
One time I got a duplicate when switching the type of subscription & customer support immediately insisted on sending me something else to make up for it.
Also they've now got eco-friendlier packaging instead of bubble wrap envelopes.

Reply from Sniph
I was intrigued by the concept, so placed an order. It’s been 3 weeks, soon to be a month and I have not received my order. I have no tracking information to find out where it is. I tried contacting sniph via email and Instagram but have yet to receive a response. It is not worth the hassle. Avoid or use a subscription service with better customer service.
I will absolutely cancel my subscription as soon I receive a refund or my order.

Reply from Sniph
I love the concept but I have had great difficulty redeeming a gift I bought for a friend. Having had to deposit a further 10p into their account to redeem the gift the code doesn’t appear to work. Other than email there is no way you can communicate and response times are poor - 24 hours later nothing.

Reply from Sniph
I love Sniph and their concept.
My only frustration with them is not being able to find contact information for them on their website and not being able to change my subscription frequency easily, on my own.
I recently had the pleasure of discovering Sniph.com, and I must say, it has completely transformed the way I experience fragrances. From their exceptional selection to their impeccable service, Sniph.com deserves nothing less than a stellar 5-star rating.
First and foremost, Sniph.com's fragrance collection is simply outstanding. They curate an exquisite range of scents from renowned perfume houses, ensuring that there is something to captivate every olfactory preference. Whether you're seeking a fresh, floral aroma or a bold and sensual fragrance, Sniph.com offers an impressive variety that caters to all tastes.
What truly sets Sniph.com apart is their innovative subscription model. It's like having a personal fragrance curator at your fingertips. With a subscription, you receive a carefully selected fragrance sample each month, allowing you to explore and discover new scents without the hassle of committing to a full-sized bottle. It's an exciting and cost-effective way to expand your fragrance collection and find your signature scent.
The presentation of Sniph.com's fragrances is exceptional. Each monthly delivery arrives elegantly packaged, creating a sense of anticipation and indulgence. The attention to detail is remarkable, from the luxurious sample vials to the informative scent cards that provide a captivating backstory for each fragrance. Sniph.com truly understands that the experience of discovering a new fragrance extends beyond the scent itself.
Sniph.com's customer service is second to none. They have a dedicated team that is responsive, knowledgeable, and genuinely passionate about fragrances. From personalized scent recommendations to prompt assistance with any queries, their commitment to ensuring a seamless and delightful customer experience is truly commendable. It's refreshing to engage with a company that values their customers and goes above and beyond to exceed expectations.
Finally, Sniph.com's commitment to sustainability deserves praise. They actively promote eco-conscious practices by using recyclable packaging and working with perfumers who prioritize ethical and sustainable production methods. It's heartening to support a company that aligns with your values and contributes positively to the environment.
In conclusion, Sniph.com has redefined the fragrance discovery experience for me. Their exceptional selection, innovative subscription model, luxurious presentation, outstanding customer service, and commitment to sustainability make them the go-to destination for fragrance enthusiasts. I wholeheartedly recommend Sniph.com and believe they deserve nothing less than a 5-star rating. Prepare to embark on a fragrant journey like no other!
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