I like the idea of washable menstrual underwear. For me this brand is to synthetic. The sizes are very snugg (small). And the downside of all black material on the inside is that you cannot see if yo... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Reliable, comfortable and good quality. Delivery is quick and communication great. Can be a bit pricey, but often have sales and sizes can run small.
I liked the look of the cat sleep tee and took advantage of a discount for 2, one as a gift. Ordering straightforward, delivery prompt 3 days and packed and presented very well. Tees are amazing mater... See more
I really like them. I have others from a different brand which absorb more, but still I prefer these because they suit better and specially because they are suuuper soft. I got one classic and one hu... See more
Company details
Written by the company
The most advanced period underwear in Europe. Variety of absorbtions, styles and colours to support you through every day of your cycle. Comfortable. Reliable. Sustainable.
Contact info
United Kingdom
- support@snuggs.com
- snuggs.com
4.3
Excellent
7K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I had strong periods all my life
I had strong periods all my life, always changing tampons every hour, and Snuggs totally changed and ease my period time. Amazing product, even boxers are incredibly comfortable!!
November 5, 2026
Unprompted review
Great material, not great cut
The material is great. But the sizing is ridiculous - I have to go one to two sizes bigger to be comfortable.
Also, the front of the functional layer is way too low for me even when the size is right. This depends on the model though.
November 4, 2026
Unprompted review
Reply from snuggs
Hello Evi,
Thank you for sharing your feedback! We're glad to hear you enjoy the material, but we're sorry that the fit hasn't fully met your expectations.
We understand that finding the right size and fit can be challenging. You are right that the sizing and the cut of the functional layer may feel different across individual styles. The placement and coverage of the absorbent layer can indeed vary depending on the model.
Your feedback regarding both the sizing and the front coverage is valuable to us, and we'll make sure to share it with our product team as we continuously work on improving our products.
Thank you and have a lovely day!
Andrea // snuggs
Natalie from customer support was…
Natalie from customer support was extremely helpful to solve a damaged item issue!
November 2, 2026
Unprompted review
I had a complaint which took a little…
I had a complaint which took a little longer than expected to verify, but it has been fixed and I must say they have a very friendly and understanding customer service!
October 26, 2026
Unprompted review
The product is life changing
The product is life changing, I love that I am helping the environment but also it makes me not troubling that I have to change the sanitizer path all the time. Very good quality I really like the design. This feedback is maybe hard to achieve but it will be great that I can know when should I change the sanitizer underwear. I know everyone is different and even for one woman she can have different flow each month. I also read there are suggest hours like every eight hours or something. But I really don't want when the underwear starts smelling or leak a bit on the back of the underwear to know I have to change it now. I really love the product and I am looking forward to the improvement!
October 7, 2026
Good buy
I am very pleased with my order. The products are exceptionally well-made, and the quality is good, it feels like a second skin. Although the shipping took some time, it was well worth the wait.
October 21, 2026
Unprompted review
Best purchase ever
I have been using pads my whole life before I came across menstrual underwear. I cannot praise the experience enough. I have never been so comfortable in my life. I don´t feel uncomfortable anymore during my period. It works wonders. I would recommend it to anyone who is willing to try. You won´t regret it. :-)
October 19, 2026
Unprompted review
Excellent quality of products and…
Excellent quality of products and customers services.
October 16, 2026
Unprompted review
Everything is great
Everything is great, but they only last me about 8 hours, not whole day
October 15, 2026
Unprompted review
Customer service has not improved with…
Customer service has not improved with Ai. I still dont have the answer to my question.
October 14, 2026
Unprompted review
Reply from snuggs
Hi, we’re sorry to hear that you still haven’t received an answer to your question. If you’d like to speak with us directly, just ask our AI colleague to connect you with a human team member, and we’ll be happy to help.
Thank you!
Natalie // snuggs
Good for about a year
Quality was good for the first year but is declining fast. Tried to contact support twice in the last couple of months but I do not get any respons.
October 15, 2026
Unprompted review
Reply from snuggs
Hi, we’re genuinely sorry to hear that your Snuggs are no longer working as well as they did when they were new, and that you haven’t received a reply from our support team. Regular wear and use can sometimes affect how the absorbent layer performs, but we’d be happy to take a closer look and see how we can help.
Please contact us again and let our AI assistant know you’d like to speak with a human team member. We’re sorry for the frustration and hope we can help resolve this for you.
Thank you!
Natalie // snuggs
It really changed my life
It really changed my life. Not changing pads every hour, comfortable going out, without have to make sure there is a toilet available at least each hour. No feeling anymore of a wet pad.
I can't live without it anymore.
October 15, 2026
Unprompted review
High-quality materials
High-quality materials, a perfect fit, and they feel very comfortable to wear.
June 17, 2026
Unprompted review
Perfect quality
October 14, 2026
Unprompted review
Bought these for my daughter and she…
Bought these for my daughter and she can't praise them enough. They are great! top product and top quality
October 1, 2026
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.