Snus Down Under Reviews 

296
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 274 reviews, reviewers overwhelmingly had a great experience with this company. Customers appreciate the well-designed website, which offers an extensive range of genuine products and popular brands. People frequently praise the fast, discreet shipping service, noting that orders arrive securely and reliably to their final destination. However, some reviewers were not happy with order issues, mentioning severely delayed shipments and difficulties obtaining refunds. A few other people also felt that communication fell short when dealing with lost packages, cancellation requests, or missing items. Consumers noted that resolving these complicated delivery delays took a very long time and required additional follow-up efforts.

What people talk about most

Order

Reviewers mention ambiguous feedback about order experiences, as many customers praise fast shipping, easy... See more

Product

Customers had positive experiences with product, noting fast delivery, reliable shipping, and genuine items... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting fast shipping and... See more

Service

Consumers find service to be positive, highlighting quick, reliable, and prompt delivery alongside a... See more

Website

Users describe positive interactions with website, highlighting a quick, well laid out interface and a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My order came in really fast and they are experts in communication. The facts that they give you extra boxes when ordering just shows how much they care about their costumers. Have recommended to all... See more

Rated 5 out of 5 stars

Really fast discreet delivery! One of the only international sites that still ship to australia without any issue! Good range at great prices! Excellent communication as well! My new go to store for p... See more

Rated 5 out of 5 stars

The website is easy to use and search what I needed, I was extremely happy with the value, great prices and everything ordered smoothly. I was given tracking very soon after ordering, and was very imp... See more

Rated 5 out of 5 stars

Reliable merchant, discreet and prompt delivery. Products are as described and always packed with care. Coupons and sales are always available. Previous orders have always left me feeling confident in... See more


Company details

  1. Online Marketplace

Written by the company

Swedish Goods Online is a global e-commerce store dedicated to bringing authentic Swedish products to customers worldwide. We specialise in sourcing high-quality goods directly from Sweden, ensuring every product reflects the nation’s craftsmanship, tradition, and innovation. From household favourites to unique Scandinavian finds, Swedish Goods Online makes it simple and secure to shop for Swedish products online with fast international delivery and reliable customer support. Our mission is to make Sweden’s best-loved products accessible to everyone. We work closely with trusted suppliers and brands to guarantee authenticity, transparency, and satisfaction in every order—delivering the essence of Sweden right to your doorstep.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

296 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.5

All reviews

(296)

286 reviews in the last 12 months

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Rated 5 out of 5 stars

Snus down under is the only company…

Snus down under is the only company I’ve ordered through that have been able to get my order to come through Australian customs with no seizure notice in my mailbox. Great customer service via email, prompt responses always. Good range of brands/flavours/strengths. This company has been invaluable since Australian governments new laws, making it near impossible to import SNUS. Highly recommend!

November 9, 2026
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Rated 4 out of 5 stars

Reliable service

Reliable service, well priced. Ordered from central queensland. shipping takes longer than stated. apart from that, SDU is good.

November 12, 2026
Unprompted review
Rated 5 out of 5 stars

100% legit

100% legit, don’t even think it’s a scam 😭 i was sceptical at first but they touch down, greta authentic snus to

November 12, 2026
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Rated 3 out of 5 stars

Mixed experience with my recent order

I used their service to order some snus products for the first time. The variety was impressive and the quality met my expectations, but the processing time took longer than I anticipated. It would be great if they could speed up the delivery process.

November 11, 2026
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Rated 5 out of 5 stars

Great service

Great service, plenty of stock, had some issues with customs BUT they were great to deal with, quick replies and sorted the issues out as soon as they possibly could. Wont buy from anywhere else!

September 9, 2026
Unprompted review
Rated 5 out of 5 stars

My experience was incredible

My experience was incredible! Received my order in perfect condition. SDU support was also very helpful, with prompt responses and kind help. Definitely recommend!!

November 9, 2026
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Rated 1 out of 5 stars

Useless

Useless. First order arrived in 6-7 days. All good.
Second order didn’t even ship for 3-4 days, showed up super late.
I told them off, that’s not acceptable…. I’m currently very sick going on 6 weeks…I can’t go and buy them locally. They apologized and said how it was an admin error blah blah. I don’t order small amount either.

Shame on me for ordering a third time.
Almost 2 weeks, not handled by their $25 premium shipping, with standard auspost and I’m so mad. I literally ordered with 4 full tins left, plenty of time. And still they don’t bother to ship on time, ups in Uk didn’t ship it for a further 4 days…. And then it lands in Sydney, then to Melbourne, courtesy of snail mail. Oh, and I specifically noted that it’s okay to leave the parcel, idiots put it as signature only. So when their delivery mates don’t bother to knock, I’ll be another day without. Low class scum operation. Coulda had $300 a month consistently but now I’ll buy from the Chinese locally. Hate you dudes so bad.

October 29, 2026
Unprompted review
Rated 5 out of 5 stars

Dependable, fast shipping and great brands

I am so impressed with SDU”s fast and helpful customer service and the updates on my orders - this is a company that works hard to deliver customer satisfaction! I love the range and have started to try new brands.

November 10, 2026
Unprompted review
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