While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
4.0
3 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Richard has recently repaired a broken arm and replaced 2 cushions on our sofa. Communication was excellent from start to finish. He gave us good honest advice and has done an excellent job. I wouldn't hesitate to recommend him.
Richard arrived earlier than expected. He serviced our recliner mechanisms and they now work smoother. He is friendly, very knowledgeable and approachable. I wouldn't hesitate to use his services again in the future if the need arises. Thank you.
One of our reclining sofas was broken and the padding flattened. We contacted Sofa Tech and Richard came out at short notice to assess the problem and give us a quote, which was acceptable. A few days later he had the parts required and came to do the repairs. He arrived on time, was professional and friendly and left the room clean and tidy when finished. I highly recommend Richard and Sofa Tech
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
