Ordered our sofa from Sofology Blackburn. Damian was very friendly and helpful with all of our questions from start to finish, over a couple of visits. The only disappointment was nobody could expla... See more
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Location
Switch locationThe Peel Centre, Whitebirk Industrial Estate, BB1 3HT Blackburn, GB
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I visited several furniture store before going to Sofology and was pleased with my purchase. Mike and Sandra proved very helpful, especially Mike when I was purchasing my sofas who explained everyth... See more
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Damien was a fantastic help from start to finish. We entered the store with our two children and he was brilliant at keeping them engaged while helping us with our sofa selection and purchase. Everyth... See more
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We can’t thank Mike enough for his support in helping us choose and buy our sofa. We visited the store on several occasions to make sure we were completely certain with our choice, and every time we w... See more
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Company details
- Sofa Store
- Furniture Accessories
- Furniture Store
- Home Goods Store
- Living Room Furniture Store
- Upholstery Shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
The Peel Centre, Whitebirk Industrial Estate, BB1 3HT, Blackburn, United Kingdom
4.9
Excellent
2K reviews
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Helpful, welcoming, knowledgeable staff and great product range.
From the moment I walked in the store nothing was too much trouble for Neil (Wallbank). His patience with me, his guidance and product knowledge were simply the best.
The process of ordering the chair was also very easy with every option explained thoroughly with no pressure to accept them.
All in all I would have no hesitation recommending Sofology at Blackburn to friends and family.
November 27, 2025
Reply from Sofology - Blackburn
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
very happy customer
We visited the store 2 times and the sale team was polite and very helpful
November 25, 2025
Reply from Sofology - Blackburn
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
10/10 excellent customer care
10/10 excellent customer care, was very helpful and answered everything we asked very professionally. Thanks again
November 25, 2025
Reply from Sofology - Blackburn
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Reply from Sofology - Blackburn
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Great customer service
The sales person was there but not hovering. I got all the information I required in a friendly manner and never felt pressured to make a decision.
November 21, 2025
Reply from Sofology - Blackburn
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly. We hope you found the perfect sofa! Have a great day 😊
Reply from Sofology - Blackburn
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Really enjoyed our visit to Sofology
Really enjoyed our visit to Sofology. Blackburn. Came away happy we’ve made the right decision after being taken through our options with the sofa we chose. The sales guys took us through everything and we are more than happy at this stage, hoping delivery process goes just as well🤞
November 16, 2025
Reply from Sofology - Blackburn
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Reply from Sofology - Blackburn
Hello, thank you so much for your review.
Damian Was Very Knowledgeable, Answered All My Questions!
Damian who helped us chose the recliner/lifter chair was Very Helpful and knowledgeable about which best suited my needs!
Having been to several other stores before coming to Sociology, Damian answered all my questions in a Very Professional manner. Didn't feel pressurised at all!
Would Recommend Anyone Thinking of making a purchase of a Disabled Chair to visit this store, Reasonably Priced too!
November 13, 2025
Reply from Sofology - Blackburn
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
The young man that served me was…
The young man that served me was pleasant and very informative,he made it a pleasure to shop at your store,I would shop here again due to the young man having made it a very good experience x
November 10, 2025
Reply from Sofology - Blackburn
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology!
Another great experience from sofology…
Another great experience from sofology friendly staff and great well built furniture
November 7, 2025
Reply from Sofology - Blackburn
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Great in store experience!
We had a great experience dealing with Damian, the sales rep in store. He welcomed us, explained the boards around the store and asked if we needed help with anything. He then left us to browse and met back with us when we were ready. He answered our questions, explained options and emailed us information that we needed. Not once did he try and push a sale or sell us something we weren't interested in. It was lovely to deal with a friendly and down to earth staff member. We returned the next day, made the purchase and are eagerly awaiting our new sofas.
November 9, 2025
Reply from Sofology - Blackburn
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Damian. Have a great day 😊
Wasn’t put under pressure
Wasn’t put under pressure. Left to wander ourselves after the gentleman had explained our options to us which we much prefer. The sales process everything explained to us. Lovely gentleman who helped us. We can’t wait for our new sofa
November 11, 2025
Reply from Sofology - Blackburn
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology!
Great service
Great service, helped with every question and went above and beyond to try and find us a sofa for Christmas cut off. Answered every question and didn’t rush us even though we were last in the store
November 11, 2025
Reply from Sofology - Blackburn
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology!
Great customer service
We were asked if needed help, then left to browse. once decided the customer service was excellent.
October 18, 2025
Reply from Sofology - Blackburn
Hello, thank you for taking the time to leave a review on your positive experience with us. I am happy to hear of the excellent customer service you have received, we hope you found the perfect sofa.
No pressure very pleasant sales…
No pressure very pleasant sales employee. Nice store experience.
November 9, 2025
Reply from Sofology - Blackburn
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Reply from Sofology - Blackburn
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Hidden cost of alternative coverings…
Hidden cost of alternative coverings bumped up the advertised price
November 8, 2025
Reply from Sofology - Blackburn
Hi Mr Hogan, thank you for your feedback. We want to clarify that any additional costs, aside from standard delivery, are entirely optional and based on customer preferences, such as Care Kits or Sofashield insurance. We strive to make our pricing transparent and apologise if this wasn’t clear during your visit. If you need any further assistance, please let us know and we'll be happy to help.
Reply from Sofology - Blackburn
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Reply from Sofology - Blackburn
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
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