We visited to browse. Salesman was polite and friendly. Greeted us as we entered and told us a few important things about the products and then invited us to take our time and look around. Any questi... See more
Company replied
Location
Switch locationUnit C, Seager Retail Park, Newport Road, CF23 9AA Cardiff, GB
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See what reviewers are saying
We were advised by Leigh Mitchell. He is very helpful and nothing seems to be too much trouble. He quickly understood our requirements but then suggested we wander the store until we found suitable fu... See more
Company replied
We ordered Waldorf sofa as our choice of color and size. It feels comfortable and relaxing. FItting was done professionallyin Perfect way. Removed and cleared all the stuffs comes with it. Felt tire... See more
Company replied
Fantastic experience at Sofology today, we were just meant to be window shopping but came out with a gorgeous Sofa. Leigh from the Newport Road store in Cardiff was amazing. Gave us advise but left us... See more
Company replied
Company details
- Sofa Store
- also in
- Furniture Accessories
- Furniture Store
- Home Goods Store
- Living Room Furniture Store
- Upholstery Shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
Unit C, Seager Retail Park, Newport Road, CF23 9AA, Cardiff, United Kingdom
4.8
Excellent
2K reviews
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Beautiful showroom
Beautiful showroom, the young lady who dealt with us was friendly, polite and very helpful
March 14, 2026
Reply from Sofology - Cardiff
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Reply from Sofology - Cardiff
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
So much choice, such great quality!
So much choice! Such great quality! We found the staff friendly, knowledgeable about their products and really helpful in our decision making. Pamela and Aggy were lovely! Now waiting to take delivery of our purchase and super excited :)
March 10, 2026
Reply from Sofology - Cardiff
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Leigh was very helpful
Leigh was very helpful. Very efficient and very friendly. Nothing was too much trouble for him when I asked him to show the different styles of mattresses. I can't wait for my lovely new sofa bed to arrive.
March 13, 2026
Reply from Sofology - Cardiff
Hi there, thank you for your review. Another great review for Leigh, we will make sure to pass this on! Have a nice day.
Excellent customer service from Leigh…
Excellent customer service from Leigh at the Cardiff store.
Ample choice of good quality sofas
March 13, 2026
Reply from Sofology - Cardiff
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Leigh. Have a great day 😊
Camila made our experience a breeze she…
Camila made our experience a breeze she was so welcoming, friendly professional and helpful made placing our order simple and very informative would highly recommend
March 10, 2026
Reply from Sofology - Cardiff
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Purchase of "Ripley" sofas
We were advised by Leigh Mitchell. He is very helpful and nothing seems to be too much trouble. He quickly understood our requirements but then suggested we wander the store until we found suitable furniture. Once we had made our decision to choose "Ripley" he explained everything clearly regarding delivery and delivery times
March 12, 2026
Reply from Sofology - Cardiff
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Great friendly staff
Great friendly staff, made us feel welcome. Leigh was extremely helpful.
March 12, 2026
Reply from Sofology - Cardiff
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Very helpful and advice us clearly
March 12, 2026
Reply from Sofology - Cardiff
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Very friendly and helpful staff with no…
Very friendly and helpful staff with no hard selling, very relaxed.
March 12, 2026
Reply from Sofology - Cardiff
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Great customer service and product…
Great customer service and product knowledge from Leigh all other staff we interacted with were also very nice.
March 8, 2026
Reply from Sofology - Cardiff
Thank you for awarding us 5 stars!
Lee in the Cardiff Sofology Store was…
Lee in the Cardiff Sofology Store was great today. Patient, accommodating and very helpful. He had some great stories to tell!
March 8, 2026
Reply from Sofology - Cardiff
Hi there, thank you for your review. Another great review for Lee, we will make sure to pass this on! Have a nice day.
Reply from Sofology - Cardiff
Thank you for sharing Mr Searle
Fantastic showroom and amazing service.
We felt really comfortable walking around the showroom. The showroom looked stunning. Staff were lovely. We chose our final sofa with Leigh who was amazing. He really listened to all our requirements and helped us find the best sofa to suit our home layout. I would definitely recommend this showroom to my friends and family.
March 7, 2026
Reply from Sofology - Cardiff
Comfort is what we are known for Vanessa :-) Thank you for your recommendation!
Reply from Sofology - Cardiff
Hi Suzanne, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Excellent customer service
Jake was extremely helpful and knowledgeable and made the whole process incredibly simple. He was very professional and a credit to your store
March 4, 2026
Reply from Sofology - Cardiff
Thank you for sharing your experience Becky, we are pleased to hear that Jake was so helpful during your visit!
Great experience and value for money…
Great experience and value for money purchase.Few days ago I visited Sofology Cardiff as I checked online before my visit for some “sales”.
Arrived there and the member of staff who assisted me was Anto F.
She was helpful and listened my needs for colours ,materials ,measurements, budget and use of the furnitures.
We discussed a few options as I don’t want to get confused and take a wrong decision. Next day,I returned back in the store,picked up the one I fall in love and complete my purchase.
The whole team was very friendly and approachable, warm welcome from all Jake,Eva and Anto.
Highly recommend to al!
Thank you for time and your customer service.
February 26, 2026
Unprompted review
Reply from Sofology - Cardiff
Thank you so much for your recommendation Mapia
Suite for my sweet
Went to sofology in Cardiff today looking for a new suite for the living room and walked out less than an hour later completely satisfied with our purchase of a 3 seater sofa, a 2 seater sofa and a large footstool. Dealt with a lovely lad called Jake who was not only totally professional and attentive but managed to answer all our questions with patience and good humour. Thank you Jake and Ava for her IT skills. Plenty of choice in styles and colours and it really felt like time well spent. Would highly recommend.
March 1, 2026
Reply from Sofology - Cardiff
Thank you for this amazing review Mark :-)
Sales assistant was a great help and…
Sales assistant was a great help and gave a lot of useful tips to keep the sofa in good condition
February 28, 2026
Reply from Sofology - Cardiff
Thank you so much for your 5-star review!
Fantastic
Stunning choices available, Jake was fantastic, he was so helpful and kind and really took the time to explain everything. would highly recommend. Thank you
February 28, 2026
Reply from Sofology - Cardiff
Thank you for taking the time to leave a 5-star review!😊
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