Sofology - Chester Reviews 

Excellent Sofa, loads of options.
Most importantly the salesman, John was excellent, informative, helpful and didn’t hassle or rush anything. A credit to the company.

Knowledgeable staff really polite and helpful not pushy

This was our first experience of Sofology and are pleased to say an extremely positive one. All staff were friendly, highly professional and knowledgeable. We are looking forward to delivery of our new settee.

We were dealt with by Pete, who was very helpful, it was nice to have someone who was pleasant & layed back and gave us plenty of time on our own after informing us of the designs closest to what we were looking for, with no pressure. Even stayed over his finish work time & with a bad back to go through everything with us. Thank you

Julie was a superb salesperson

Great customer experience, staff very friendly and extremely helpful especially Luan.

Only ordered up to now but pleasant sales person

The sales person was.very proffesioal.Daniel.nothing was to much trouble

Julie Ann at Sofology in Chester was exceptional. Very polite. Helpful and knowledgeable

All the staff we encountered on our numerous visits to the store were fabulous and very knowledgeable about their products. Highly recommend

Excellent customer service and took the team to talk mummy daughter and I through fabric choices and options as we ordered a chair from a different range to the sofa

Julia was really helpful and explained everything well.

We had a man called John in the Chester shop that was honest,true full and found a 2 and 3 sofa that ticked off all the boxes I needed to purchase the right set. I have a lot of arthritis,and knew what would suit me more. I felt as if I had known him for years. He's a fantastic member of your staff. We both felt happy with our purchase. Can't praise him enough. Thank you John for your time and experience in your job

Superb experience at Sofology Chester with Nic this week. She was really friendly and made the whole process feel relaxed and easy.
She helped us choose the perfect sofa that will withstand 2 small children! She set up our account so we knew we were ordering the right pieces. Highly recommend her service. Thank you Nic!!

The assistant manager was excellent. His advice, help and knowledge were invaluable in helping us select the right item for our needs.

Both nic and John really good staff
John who took the order gave a first class service

Felt welcome as soon as I walked through the door. Very relaxed guide about Sofa I was interested in.

The lady helping me was very informative and made the process easier - Kirsten.

John was extremely knowledgeable and took the time to explain the options available when purchasing our sofa's. My partner and myself found John approachable and weren't rushed with our purchase.

I visited the store on Saturday 10th January and was served by Luan. It was a great experience overall without any pressure or having to make any decisions there and then. We had pretty much made our minds up on what we wanted but wanted to leave to doublecheck our measurements. Sometimes when you leave the salesperson just wants to close the sale, but Luan was fantastic, understanding and very helpful with all her advice and explanations she gave. Needless to say, we went back the following day and ordered the furniture we were looking at. Not only did we order the furniture we were looking at but we also added a couple of things on. We would've been very reluctant to do this if Luan wouldn't have been so good in an explanation functionalities without any hard sell.