Gordon was very good at his job, made sure we were fully aware of everything we needed to know before making the purchase. Very knowledgeable, welcoming and made us feel at ease throughout
Company replied
Unit A, 226 Purley Way, CR0 4XG Croydon, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Gordon was very good at his job, made sure we were fully aware of everything we needed to know before making the purchase. Very knowledgeable, welcoming and made us feel at ease throughout
Company replied
I felt no pressure, just received a lot of help in a pleasant, relaxed way from Abe. I walked in and out of the store four times and each time I go back I was pleasantly received by Abe who patie... See more
Company replied
Excellent. Gordon was so helpful, everything was explained thoroughly, friendly. We were in between 2 models of sofas and thanks to Gordon’s patience, he walked us through every single detail of each... See more
Company replied
We had an excellent experience thanks to Amen. She provided brilliant customer service from start to finish. She was friendly, professional, patient, and went above and beyond to make sure everything... See more
Company replied
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit A, 226 Purley Way, CR0 4XG, Croydon, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Sofology - Croydon

Reply from Sofology - Croydon
The most comfortable sofa ever! If you are looking for a sofa to feel cozy and relax, this is the one!
I bought the Adler Assymetric one, and I'm scared that I'll never leave my house again!

Reply from Sofology - Croydon
Flotin in the Croydon branch was very helpful and attentive. Thanks Flotin. Fingers crossed all goes well with the production and delivery!

Reply from Sofology - Croydon
Quick service and very helpful staff, only draw back prices are high.

Reply from Sofology - Croydon
Great helpful staff, really did go the extra mile and no pressure. Umut was very good.

Reply from Sofology - Croydon
Amen from sofology in Croydon was fantastic, patient and super helpful.

Reply from Sofology - Croydon
Great experience from start to finish. Umut was extremely helpful and knowledgeable, and he was also very quick to reply to my emails. Made the whole process easy and stress-free. Highly recommend.

Reply from Sofology - Croydon
The experience has been great! Gordon has been a great help and had a lot of patience.

Reply from Sofology - Croydon
Helpful staff who allowed us to look around but knowledgeable and helpful when needed

Reply from Sofology - Croydon
Amen our sales lady was very helpful and answered all questions that we asked

Reply from Sofology - Croydon
Umut Hussain was so amazing, he was very detailed and helped me very well with my purchase.

Reply from Sofology - Croydon
I had a very good experience at Sofology Croydon, Umut the sale assistant was amazing, he was very informative and patient, he helped us find our dream sofa.

Reply from Sofology - Croydon
Great approach, left us in our own space to browse but knowledgeable and helpful when we asked for assistance.
We made a purchase in the end!

Reply from Sofology - Croydon
Excellent service from your sales person , they were polite, able to answer all my questions, showed me alternative products and never made me pressured or rushed to make a decision

Reply from Sofology - Croydon
Excellent choice and product. Could improve on delivery times

Reply from Sofology - Croydon
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.