Sofology - Inverness Reviews 

1,095
TrustScore 5 out of 5

4.9

Unit C1, Inverness Business Retail Pk 1a, Eastfield Way, Inverness, IV2 7GD, IV2 7GD Inverness, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The attentive assistant (Christine) that approached us when we entered the store. Giving us the advice on the best sofa for our needs. Also the spaciousness of the store

Company replied

Rated 5 out of 5 stars

We had a fantastic experience at Sofology (Inverness) thanks to our salesman Aaron. He knew the range extremely well and took the time to really listen to what we were looking for. He wasn’t pushy at... See more

Company replied

Rated 5 out of 5 stars

Susanna and Aaron are fabulous at Inverness. Entire process and policies clearly explained. Good deal on display sale.

Company replied

Rated 5 out of 5 stars

We came two days ago to find a new sofa at Inverness branch, and were impressed by the focussed attention and help we received from Aaron . Picked a selection and took the details home to che... See more

Company replied


Company details

  1. Sofa Store
  2. Furniture Accessories
  3. Furniture Store
  4. Home Goods Store
  5. Living Room Furniture Store
  6. Upholstery Shop

Written by the company

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Contact info

  • Unit C1, Inverness Business Retail Pk 1a, Eastfield Way, Inverness, IV2 7GD, IV2 7GD, Inverness, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,095)

19,035 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I bought a sofa from Sofology today at Inverness

I bought a sofa from Sofology today at the Inverness store. Marissa was very efficient at helping buy my sofa and also friendly, warm in her approach.
Marissa explained everything to me clearly and throughly. She made me feel at ease and confident in my purchase.

November 26, 2025
Sofology - Inverness logo

Reply from Sofology - Inverness

Thank you Lauren :-)

Rated 5 out of 5 stars

Excellent buying experience

On the many occasions I visited the store to make a final decision, I was always made welcome. Very knowledgeable staff.
Shoutout to Marissa who I placed the order with. Very helpful & thorough.

November 22, 2025
Rated 5 out of 5 stars

5* Aaron

5* Aaron
Me and my partner were in store and couldn't settle on a sofa for 4 days! Aaron at the Inverness branch was so patient and helped us every step of the way until we finally choose the dream sofa for us!
Aaron made the process feel very relaxed and seamless, if you head in ask for Aaron!

November 13, 2025
Rated 5 out of 5 stars

No pushy sales and excellent staff

As long as it all goes smoothly on the delivery day these 5 stars will stay. Ann was absolutely fantastic. She knew exactly what we wanted, worked hard to show us different options and then talked us through what we “should” buy and what we “could” buy as additional stuff. Thanks!

November 15, 2025
Rated 5 out of 5 stars

Excellent customer service

We visited the store in Inverness for the first time last weekend. We browsed without any pressure and asked one of the staff(Julie) for information about a sofa we were interested on.She answered our queries and we then set off to have a further look around. We returned to the sofa we were interested in and approached Julie for further information.She was not pushy at all and we were comfortable in proceeding to the sales process. Everything was explained clearly to us and we look forward to the arrival of our new sofa.
First class customer service.

November 9, 2025
Rated 5 out of 5 stars

I went to Sofology in Inverness wanting…

I went to Sofology in Inverness wanting a new sofa but not sure of exactly what I wanted. Aaron & a lady rep was very welcoming and took time to go through options that day id been to Black Bridge & Dfs. Because of the great service and time spent with me I managed to find exactly what I was looking for and I placed an order straight away. Thank you. I highly recommend.

October 22, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look