Jamie was amazing, he sold us our sofa. When we went into the store we were greeted, explained how some deals worked, colours and the store. Then we were left to look ourselves which we really... See more
Company replied
Location
Switch locationUnit C, Boulevard Retail Park, Ste 104, PE1 2HS Peterborough, GB
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See what reviewers are saying
Staff in the store were very knowledgeable. We opted for 2 sofas with quick delivery and we are very happy with our purchase. Only given 4 stars as the delivery team were a little bit careless when e... See more
Company replied
Me and my partner went to Sofology to look at some sofas, at start we didn’t have intention to buy one. We had some options but decided to look at other stores. I must admit, first choice is always th... See more
Company replied
Friendly, attentive and helpful staff. Not pushy and sent nice following up after visit. Remembered me two weeks later. Other staff also helpful and knowledgeable. We tried 4 different showrooms that... See more
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Company details
- Sofa Store
- Furniture Accessories
- Furniture Store
- Home Goods Store
- Living Room Furniture Store
- Upholstery Shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
Unit C, Boulevard Retail Park, Ste 104, PE1 2HS, Peterborough, United Kingdom
4.9
Excellent
2K reviews
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Sai is just the best as all the answers
We wanted a new sofa but was stuck with getting access into our lounge . Along came sai the most helpful and polite person full of ideas to help us find the sofa the sofa which fitted , she never did the hard sell and worked with us .She makes a good coffee too .
February 1, 2026
Reply from Sofology - Peterborough
Thank you for awarding us 5 stars!
Hadi was very knowledgeable and his…
Hadi was very knowledgeable and his attention and service to us as customers was excellent.
February 1, 2026
Reply from Sofology - Peterborough
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Sai was fantastic excellent customer…
Sai was fantastic excellent customer service she was not pushy at all and has great product knowledge
February 2, 2026
Reply from Sofology - Peterborough
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Kind and patient rep
We were welcomed. Hadi our customer representative was very patient and honest. He took his time to go through everything with us and looked at all options. Supported us to look at all colour choices carefully. Encouraged us to look in the natural light which was the best thing to do to help make our final decision. Then supported us with finalising our choices. We have two children and he was great with how he engaged with them. Made sure he went through our final decisions with us carefully to see we were happy. We have left feeling we have made the best decision. Grateful he was the person that served us
February 1, 2026
Reply from Sofology - Peterborough
Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊
The service was excellent
The service was excellent, the sales lady helped picture in our lives. Not pushy. Gave alternatives. Would recommend.
February 1, 2026
Reply from Sofology - Peterborough
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Sales experience
The sales team were not pressurizing at all. They explained the basics and then allowed you to get on with viewing.
Once decided the whole process was explained and choosing fabrics in the light or dark was a great idea.
We even went away to have a coffee to decide on final design, came back and the same sale chap was busy, but the team made us a coffee while we waited to place final order.
All in all a great experience and cannot wait to get the sofa.
January 31, 2026
Reply from Sofology - Peterborough
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Reply from Sofology - Peterborough
Thank you for choosing Sofology!
Reply from Sofology - Peterborough
Thank you Mr Roberts :-)
Ben was fantastic when helping us buy…
Ben was fantastic when helping us buy the Hudson sofa at Sofology. He was friendly, knowledgeable, and gave us plenty of time and honest advice without any pressure. The whole experience was smooth and enjoyable thanks to him. Would definitely recommend Ben if you’re shopping at Sofology!
January 28, 2026
Reply from Sofology - Peterborough
Thank you for taking the time to share your experience Zehra!
Reply from Sofology - Peterborough
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Great customer service
Sai the lady who helped myself and my husband was very informative, she answered all our questions, she also went through every before we brought it.
She would get an 11/10 if that was possible.
January 26, 2026
Reply from Sofology - Peterborough
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Sai. Have a great day 😊
Hadi was great
Hadi was great. Very informative and helpful and such a nice young man
January 26, 2026
Reply from Sofology - Peterborough
Thank you for awarding us 5 stars Linda
Reply from Sofology - Peterborough
Thank you for taking the time to leave a 5-star review!😊
Reply from Sofology - Peterborough
Thank you for taking the time to leave a 5-star review!😊
Great customer service
January 24, 2026
Reply from Sofology - Peterborough
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Hadi was super helpful and attentive…
Hadi was super helpful and attentive without crowding us during our visit. The purchase process was hassle free. I’d highly recommend a visit to Sofology, Peterborough.
January 24, 2026
Reply from Sofology - Peterborough
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Ben was extremely helpful
Ben was extremely helpful and knowledgeable whilst not being pushy to make a sale.
His advise was great and helped us make a decision on the type of sofa we wanted to purchase.
I would recommend Sofology to both friends and family based on the assistance given by Ben.
January 23, 2026
Reply from Sofology - Peterborough
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Great Experience
We came to your store in Peterborough two weeks before we purchased the sofa and Famida dealt with us we found her very pleasant and not to pushy for us, she followed this up with and email about a week later, so we then came back to the store last Friday and Jamie & Ben (Dan) :-) dealt with us they were both efficient and thorough and we had a great experience and therefore purchased the sofa
January 16, 2026
Reply from Sofology - Peterborough
Thank you for taking the time to share your experience :-)
The sales person was very helpful and…
The sales person was very helpful and polite. Everything was made so easy no stress
January 17, 2026
Reply from Sofology - Peterborough
Thank you for awarding us 5 stars Karen :-)
Reply from Sofology - Peterborough
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
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