Visited Sofology at Preston Deepdale today. We were warmly greeted by Mo then left alone to browse at our leisure. The range of sofas was extensive and of a high quality and the store was laid out wel... See more
Company replied
Location
Switch locationUnit K1, Deepdale Shopping Park, Blackpool Road, PR1 6QY Preston, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We bought our sofa from sofology in Preston and the two staff members who helped us were super helpful and knowledgeable (Jay and Mo). We wanted to see the different foot stool options but both weren'... See more
Company replied
Good and big store, variety of options to choose in sofas, neatly and well placed for demo. The high-resilience foam cushions are firm yet comfortable, the solid hardwood frame feels incredibly sturdy... See more
Company replied
We were looked after by Russ who welcomed us and even got us tea and biscuits 😀 He introduced himself, gave us direction and left us to roam checking in from time to time. Once we had decided what we... See more
Company replied
Company details
- Sofa Store
- Furniture Accessories
- Furniture Store
- Home Goods Store
- Living Room Furniture Store
- Upholstery Shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
Unit K1, Deepdale Shopping Park, Blackpool Road, PR1 6QY, Preston, United Kingdom
4.9
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Helpful
Our sales guy was great very attentive to my mother who has Parkinson’s
No rush no pushing just helpful.
We got just what mum needed and he even grabbed a cushion for mum. Nice experience
January 26, 2026
Reply from Sofology - Preston
Thank you for sharing your experience Mandy :>-)
Reply from Sofology - Preston
Thank you for your feedback and 5-star rating. We're glad you had a great experience and appreciate you leaving a 5 star review.
Found exactly what we were after
We knew what we were after and found it in sofology. Luke was very knowledgable and helped us with the options to get it all just right
January 21, 2026
Reply from Sofology - Preston
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Helpful shop assistant without being…
Helpful shop assistant without being intrusive
January 24, 2026
Reply from Sofology - Preston
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Very helpful staff knowledgeable and…
Very helpful staff knowledgeable and friendly. We were able to visit on a couple of occasions before we made our final decision.
January 24, 2026
Reply from Sofology - Preston
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
The store had plenty of choices and…
The store had plenty of choices and staff were very welcoming and helpful without pressurising us for a sale. Jay served us and she was wonderful, we are really happy with what we have bought. The only criticism is the time it takes for delivery
January 24, 2026
Reply from Sofology - Preston
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Reply from Sofology - Preston
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
We bought our sofa from sofology in…
We bought our sofa from sofology in Preston and the two staff members who helped us were super helpful and knowledgeable (Jay and Mo). We wanted to see the different foot stool options but both weren't in store but showed us an alternative that was close to the one we ended up buying. The two staff members weren't pushy or tried to over sell anything. Overall a great experience
January 22, 2026
Reply from Sofology - Preston
Thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
Premium Quality and a Stunning Showroom Selection
Good and big store, variety of options to choose in sofas, neatly and well placed for demo. The high-resilience foam cushions are firm yet comfortable, the solid hardwood frame feels incredibly sturdy. Customer service was also good, staff named Jay was fantastic in the showroom, good product knowledge, helped us to choose the right size, style, and fabric.
January 18, 2026
Reply from Sofology - Preston
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
DxD sofa purchase
We we enjoyed our time at the store .Luke was very helpful couldn't have had a better sales person .thank you
January 22, 2026
Reply from Sofology - Preston
Thank you for taking the time to leave a 5-star review!😊
The advisor was very knowledgeable…
The advisor was very knowledgeable about all products. She sent us an email link to look at the sofa at home. She showed us all the ones we think best suited our space and requirements.
January 18, 2026
Reply from Sofology - Preston
Thank you for sharing Paula :-)
Reply from Sofology - Preston
Thank you for awarding us 5 stars Susan :-)
Doreen
Doreen, a very polite and professional lady, sorted us out with two lovely sofas when we went in for one
January 20, 2026
Reply from Sofology - Preston
Thank you Adam :-)
A very happy customer
Luke from Sofology Preston was extremely professional, friendly, and helpful throughout our visit. He took the time to understand our needs, answered all our questions patiently, and explained the options clearly without any pressure. His knowledge and approachable manner made the whole experience smooth and stress-free. We felt well supported in making the right choice and would definitely recommend Luke to anyone visiting Sofology Preston.
January 18, 2026
Reply from Sofology - Preston
Thank you so much for sharing such a lovely review.
Luke was really helpful
Luke was really helpful and informative while let still giving us the time and space to consider our options properly. Really supportive without any of the pressure sales nonsense.
January 17, 2026
Reply from Sofology - Preston
Thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
First new sofa
Served by Luke who was very friendly and knowledgeable. Made the whole transaction a pleasure.
January 16, 2026
Unprompted review
Reply from Sofology - Preston
Thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
Excellent service from Amanda She…
Excellent service from Amanda She answered all our questions and helped us make our decision without feeling pressured
January 12, 2026
Reply from Sofology - Preston
What an amazing review, thank you so much for taking the time to write this 😊
Good service
January 15, 2026
Reply from Sofology - Preston
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Brilliant friendly sales staff showed…
Brilliant friendly sales staff showed us exactly what we wanted no pressure no messing highly recommend
January 15, 2026
Reply from Sofology - Preston
Thank you for your great review ⭐
We’re so pleased to hear our team were friendly, helpful, and made finding exactly what you wanted easy, with no pressure at all. Your recommendation really means a lot to us. Thanks again for choosing us, and we hope you enjoy your purchase! 😊
Reply from Sofology - Preston
Thank you so much for your 5-star review ⭐⭐⭐⭐⭐
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.