Helpful staff, who allowed you to browse freely. Showroom clean and accessible. Knowledgeable when it can to purchase what rhe products could do and different configurations. Finance options also... See more
Company replied
Unit K1, Deepdale Shopping Park, Blackpool Road, PR1 6QY Preston, GB
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Helpful staff, who allowed you to browse freely. Showroom clean and accessible. Knowledgeable when it can to purchase what rhe products could do and different configurations. Finance options also... See more
Company replied
Excellent service. Gary (Preston Branch) was amazing! Sat us down and went through everything with us. Not pushy or looking for a sale just a genuine guy with great advice as pet owners. Highly recomm... See more
Company replied
Friendly, knowledgeable sales person no pushy, and got the sofa we are after at a good price and was also offered a coffee.
Company replied
From walking into Sofology we were met by a superb salesman who made us so welcome, firstly with a nice cuppa!! We were then left to look as long as we wanted at all the sofas. Job well done, and we... See more
Company replied
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit K1, Deepdale Shopping Park, Blackpool Road, PR1 6QY, Preston, United Kingdom
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Friendly staff, very helpful and knowledgeable. Easy purchase.

Reply from Sofology - Preston
Jay answered all questions clearly and gave us all the info required to make am informed decision

Reply from Sofology - Preston
Really good service and very knowledgeable 10/10 very happy

Reply from Sofology - Preston
Luke and Amanda were fantastic in their service today- very knowledgable, helpful and nothing was too much trouble! We really appreciated their time and efforts in ensuring we got the sofa of our dreams! Thank you very much!

Reply from Sofology - Preston
Great service from the team in Sofology, very helpful during all our visits, fantastic choice of styles, colours and materials.

Reply from Sofology - Preston
Luke was courteous and extremely helpful in store today, and helped us finally decide on our perfect sofa.
Happy customers
Thank you

Reply from Sofology - Preston
Jay has been very helpful. Made everything easy and made good suggestions, but not pushy at all, which I appreciated.

Reply from Sofology - Preston

Reply from Sofology - Preston
Purchased a sofa today at the Preston branch. Excellent customer service from the sales representative mo there was no pressure or looking over your shoulder at every move like other sofa shops . Great service all round

Reply from Sofology - Preston
Staff member greeted us within seconds of entering the store. Very pleasant and warm mannered, asking if we had shopped in Sofology before, which we have.
Our requirements for a sofa were very specific, but Doreen and the other Sofologists assisted and directed us to sofas as near to as possible our criteria even offering a cup of tea while we were pondering our choices.
Overall a very pleasant experience which resulted in a second visit the same day to purchase a sofa

Reply from Sofology - Preston
Such a great wide range of sofas to choose from. Luke who helped us was fabulous. Really nice lad. Took time to explain everything in detail.

Reply from Sofology - Preston
No pressure, pleasant staff that let us browse at our own pace - would recommend

Reply from Sofology - Preston

Reply from Sofology - Preston
Excellent service and knowledge. The whole buying process was clear and swift.

Reply from Sofology - Preston
The staff member that served us was extremely helpful and thorough. She took time to explain everything. The manager was also very helpful..Nice cup of tea and biscuits.

Reply from Sofology - Preston
Friendly Team, knowledgeable, given plenty of information, good choice of sofas, reasonable prices, dog friendly.

Reply from Sofology - Preston
A very good experience, Doreen the shop assistant helped us by explaining all the colours we could have all the fabric details everything we needed to know .

Reply from Sofology - Preston
Staff Excellant and very helpful good service

Reply from Sofology - Preston
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