Sofology - Preston Reviews 

2,484
TrustScore 5 out of 5

4.9

Unit K1, Deepdale Shopping Park, Blackpool Road, PR1 6QY Preston, GB


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Rated 5 out of 5 stars

Visited Sofology at Preston Deepdale today. We were warmly greeted by Mo then left alone to browse at our leisure. The range of sofas was extensive and of a high quality and the store was laid out wel... See more

Company replied

Rated 5 out of 5 stars

We bought our sofa from sofology in Preston and the two staff members who helped us were super helpful and knowledgeable (Jay and Mo). We wanted to see the different foot stool options but both weren'... See more

Company replied

Rated 5 out of 5 stars

Good and big store, variety of options to choose in sofas, neatly and well placed for demo. The high-resilience foam cushions are firm yet comfortable, the solid hardwood frame feels incredibly sturdy... See more

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Rated 5 out of 5 stars

We were looked after by Russ who welcomed us and even got us tea and biscuits 😀 He introduced himself, gave us direction and left us to roam checking in from time to time. Once we had decided what we... See more

Company replied


Company details

  1. Sofa Store
  2. Furniture Accessories
  3. Furniture Store
  4. Home Goods Store
  5. Living Room Furniture Store
  6. Upholstery Shop

Written by the company

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Contact info

  • Unit K1, Deepdale Shopping Park, Blackpool Road, PR1 6QY, Preston, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
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1-star

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4.9

All reviews

(2,484)

18,681 reviews in the last 12 months

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Rated 5 out of 5 stars

Great staff.

My partner and I visited the store at Deepdale Retail Park in Preston to look for a new sofa. We weren't put under any pressure to buy and found the staff extremely helpful (particularly Luke, who was brilliant).

January 3, 2026
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Reply from Sofology - Preston

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Rated 5 out of 5 stars

Great experience today with Russ after…

Great experience today at Preston with Russ after a terrible experience at SCS. Russ was polite, greeted and directed us to what we were looking for and let us wander freely but with a good balance of checking in with us to see if we needed anything. For a stress and hassle free shopping experience I would definitely recommend Sofology.

January 3, 2026
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Reply from Sofology - Preston

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Rated 5 out of 5 stars

Friendly customer service Luke was very…

Friendly customer service Luke was very efficient and helpful in helping us choose the best option for us would fully recommend 5 star service

January 3, 2026
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Reply from Sofology - Preston

Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!

Rated 5 out of 5 stars

Excellent service

Excellent service
No pressure given all the time we needed and helped through the process very professionally.

January 3, 2026
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Reply from Sofology - Preston

Hi there, thank you for taking the time to leave a 5-star review!😊

Rated 5 out of 5 stars

There was no pressure from the sales…

There was no pressure from the sales team, we were greeted and left to our own devices to wander the store. Until we had some questions and the staff were very helpful.
We tried a few Sofa’s out for comfort and decided on the one we were happy with. The sales men even carried the larger footstool down from up stairs so we could see how it looked against our chosen sofa.
Our order was dealt with efficiently with no pressure to add on any of the care products, overall a great smooth experience.

December 30, 2025
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Reply from Sofology - Preston

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Rated 5 out of 5 stars

Mo our salesman was excellent giving us…

Mo our salesman was excellent giving us the best experience ever

January 2, 2026
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Reply from Sofology - Preston

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

Rated 5 out of 5 stars

Luke was brilliant

Luke was brilliant, helpful nothing toomuch trouble... made the experience really simple and calm.

January 2, 2026
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Reply from Sofology - Preston

Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

Rated 5 out of 5 stars

I got the items l wanted.Mo was very…

I got the items l wanted.Mo was very helpful

January 1, 2026
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Reply from Sofology - Preston

Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

Rated 5 out of 5 stars

Mo,Very helpful salesman

Very helpful salesman, Mo, gave us all the information we needed to make a decision, no pressure. Thank you.

December 31, 2025
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Reply from Sofology - Preston

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Rated 5 out of 5 stars

Excellent customer service

Excellent service and time taken to discuss the various sofa's we were comparing and detailed knowledge of the size of the sofas.

December 31, 2025
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Reply from Sofology - Preston

Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

Rated 5 out of 5 stars

Very attentive staff

Very attentive staff. Very helpful in all aspects of choosing a sofa and chairs

December 30, 2025
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Reply from Sofology - Preston

Hi there, thank you for taking the time to leave a 5-star review. It’s great to hear feedback like this!

Rated 5 out of 5 stars

Pleasant experience

Went onto the Preston store and was greeted by a pleasant sales person I think he was called Russ. I liked that I didn't feel pressured in anyway into making a purchase he was so professional and polite. The range of sofas available is very good. I must admit we spotted exactly what we required almost immediately. The price was really competitive with other stores and we were really happy to purchase a great sofa and chair which is really good quality and fantastic value. We just can't wait to receive our delivery now. Thanks Sofology.

December 29, 2025
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Reply from Sofology - Preston

Thank you so much for taking the time to share your feedback with us.

Rated 5 out of 5 stars

Gary was excellent

Gary was excellent, very knowledgeable

December 29, 2025
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Reply from Sofology - Preston

Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.

Rated 5 out of 5 stars

Really welcoming and knowledgeable staff

Today we purchased a new suite from the great team at Preston. They were really knowledgeable and friendly with no sales pressure applied at all. A really easy experience! Can’t wait for the furniture to arrive!

December 29, 2025
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Reply from Sofology - Preston

Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.

Rated 5 out of 5 stars

Thanks Russ!

We had Russ today when ordering our sofa, such a lovely man really took the time to explain everything to us and help us out! Thanks so much russ!

December 28, 2025
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Reply from Sofology - Preston

Thank you so much for your 5-star review!

Rated 5 out of 5 stars

Helpful staff

Helpful staff, who gave you time to think about the sofa you wanted. A great shopping experience and a great range of sofa's

December 27, 2025
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Reply from Sofology - Preston

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Rated 5 out of 5 stars

I would buy a sofa from anywhere else

This is the third sofa I have ordered from Sofology. I live in Portugal and it is worth having it shipped over than buying in the Algarve. I dealt with your branch at Deepdale Preston and a huge thanks to Gary who looked after me. He answered my questions and was very knowledgeable on product knowledge

December 19, 2025
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Reply from Sofology - Preston

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

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