A very nice experience, had a slight paperwork issue not sofology but it was dealt with and sorted out with follow up calls to let me know and keep me updated. I’m very happy with and look forward to... See more
Company replied
Location
Switch locationUnit 1B Solihull Gate Retail Park, Marshall Lake Road, B90 4BA Solihull, GB
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See what reviewers are saying
I have very good experience Brother Ali is really great seller he explained me everything what I asked about product. Many Many thanks sofyalogy .
Visited the solihull store last week,we we're left alone initially to look around. Then Ali introduced himself to us,and completely left us to look around uninterrupted until we needed Ali'S help.... See more
Company replied
I was genuinely impressed by the level of service I received from start to finish. I was approached promptly by Neal as soon as I entered the shop who asked about what I was looking for and re... See more
Company replied
Company details
- Sofa Store
- Furniture Accessories
- Furniture Store
- Home Goods Store
- Living Room Furniture Store
- Upholstery Shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
Unit 1B Solihull Gate Retail Park, Marshall Lake Road, B90 4BA, Solihull, United Kingdom
4.9
Excellent
2K reviews
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Brilliant customers service
Brilliant customers service when we purchased our sofa, Ali took us through every step and made our experience from this store very good.
January 27, 2026
Reply from Sofology - Solihull
Thank you for awarding us 5 stars James.
Reply from Sofology - Solihull
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
We spoke to Eliza who was very…
We spoke to Eliza who was very knowledgeable and friendly.
February 14, 2026
Reply from Sofology - Solihull
Hi there, thank you for your review. Another great review for Eliza, we will make sure to pass this on! Have a nice day.
Great service and with experience i can…
Great service and with experience i can say the the furniture is great quality.
February 11, 2026
Reply from Sofology - Solihull
Thank you for sharing your experience :-)
3rd sofa purchase
3rd sofa purchase. Great experience, just made easy with simple finance. Thank you
February 7, 2026
Reply from Sofology - Solihull
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Amazing service
Amazing service from the guy we saw in the Solihull store.
Really happy with ordering our sofa.
Thanks
February 9, 2026
Reply from Sofology - Solihull
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Really great experience
Really great experience, Leon was really friendly and helpful went out of his way to help you make the right choice. Absolutely beautiful sofa’s can’t wait for mine to come.
February 9, 2026
Reply from Sofology - Solihull
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
10/10
We highly recommend Solihull Sofology. The customer service provided by Josh was outstanding - he was attentive, professional and knowledgeable. We left the store feeling genuinely happy not only with our purchase but our experience. We were also impressed with our interaction with the Deputy Store Manager - who I might add makes a great cup of tea!
February 8, 2026
Reply from Sofology - Solihull
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Really easy purchase and no hard sell
Really easy purchase and no hard sell. This is the second time purchasing a sofa.
February 7, 2026
Reply from Sofology - Solihull
Thank you for awarding us 5 stars!
Reply from Sofology - Solihull
Hi there, thank you for your review. Another great review for Neal, we will make sure to pass this on! Have a nice day.
The sales guy (neal) made it so easy…
The sales guy (neal) made it so easy very knowledgeable seamless process no pressure whatsoever so would defo go there again
February 7, 2026
Reply from Sofology - Solihull
Thank you for choosing Sofology!
Purchased a sofa Bed
The Gent that served us was great and explained everything to us, I believe his name was Ali....Will more than likely be back for a sofa for the other room as well!
February 8, 2026
Reply from Sofology - Solihull
Thank you for choosing sofology!
Our service was very personal
Our service was very personal. Felt very welcome and not rushed with our purchase
February 8, 2026
Reply from Sofology - Solihull
Thank you for choosing Sofology!
Very helpful with the purchase can't…
Very helpful with the purchase can't fault the transaction or service
January 4, 2026
Reply from Sofology - Solihull
Thank you for choosing sofology!
Great experience - thanks Joshua
Joshua was really friendly and helpful. I dislike over pushy salesman but his approach was professional and excellent. He made us feel like we knew him and came across very knowledgeable. We had a very enjoyable visit and came away more than pleased with our purchase. Joshua deserves 5 stars.
February 7, 2026
Reply from Sofology - Solihull
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
New house / New Furniture
Ali was very helpful and gave us time to make our decisions. Quality sofas and a great customer experience
February 7, 2026
Reply from Sofology - Solihull
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Salesperson was very Helpful
February 1, 2026
Reply from Sofology - Solihull
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Josh was fantastic
Josh was fantastic, polite, knowledgeable and patient. Excellent service
February 2, 2026
Reply from Sofology - Solihull
Thank you for awarding us 5 stars Oliver
Excellent customer service...
Excellent customer service especially with young children. Detailed all of the options and worked with us to help our final selection of sofa / colours.
February 1, 2026
Reply from Sofology - Solihull
Thank you for awarding us 5 stars Lewis!
Ali helped us with any questions we…
Ali helped us with any questions we had, he was very informative and friendly.
January 31, 2026
Reply from Sofology - Solihull
Hi there, thank you for your review. Another great review for Ali, we will make sure to pass this on! Have a nice day.
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