SolarGrow Reviews 

134
•
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

I bought a double size vitopod heated propagator a few months ago and was that impressed with it that I bought a single size for my daughter. They are amazing propergators and well worth the money. Be... See more

Company replied

Rated 5 out of 5 stars

Fabulous good old fashioned customer service. I ordered a hydropod aeroponic pod bundle which unfortunately got damaged by the courier in transit. I sent my email to the company on a Sunday evening a... See more

Company replied

Rated 5 out of 5 stars

I was relieved to find the bits I needed for my Quadgrow on this site - filters, connectors and the water mats. Without these the system wouldn’t work and the usual supplier isn’t selling them now. I... See more

Company replied

Rated 3 out of 5 stars

Solar Grow have a telephone number answered by a very helpful real human. Excellent start. Haven't actually used it yet but looks fine and all the pieces seem to be there. It arrived as promptly... See more

Company replied

Company details

  1. Garden Center
  2. Hydroponics Equipment Supplier

Written by the company

Here at SolarGrow we pride ourselves on offering top quality products at a fair price, while ensuring you receive the best service possible. The business was founded in 2007 and is owned and operated by the Molyneux family. We are a small company with only two employees (Adam & Roger), who have over 35 years experience with self-watering systems like the Quadgrow and NFT Gro-Tanks between them.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

134 reviews

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1-star

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Replied to 50% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(134)

33 reviews in the last 12 months

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Rated 1 out of 5 stars

Not yet received

Not yet received

July 7, 2026
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Reply from SolarGrow

Thank you for taking the time to write a review.

However I believe 1 Star to be a little unfair. You placed your order on the Tuesday the 7th July, we posted your order on the Wednesday the 8th July via a 48 hour Royal Mail service. Now I appreciate that your order should have been delivered on the Friday the 10th July, but unfortunately once posted, the item being delivered on time is out of our control.

Please be assured after receiving this feedback, we have resent your order on a 24 hour service so hopefully you should receive this tomorrow.

We would appreciate it, if in the future you just gave us a ring or dropped us an email letting us know your order hasn't been received, before leaving negative reviews. Give us a chance, sometimes post gets lost, it's not your fault, it's not our fault, it just happens.

Kind Regards

Adam

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Rated 4 out of 5 stars

The item itself is good quality and…

The item itself is good quality and good value. Unfortunately there were issues with communication when the item was delayed. I had no communication at all after my order until 8 days after my order. I understand issues can arise but no comms in 8 days is not acceptable.

May 8, 2026
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Reply from SolarGrow

Hi Dave...Thanks for the review...sorry for the lack of communication, this was an oversight on our part and shouldn't have happened.

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Rated 4 out of 5 stars

Quadgrow/Duogrow

Excellent products, well made and seem strong, although not yet tested.
I am having a problem with setting up the mulch caps - the cane grommets are too small to for me to get a cane through - frustrating!

April 16, 2026
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Reply from SolarGrow

Thanks for the review.

Rated 4 out of 5 stars

Probably being nitpicky…..but I felt…

Probably being nitpicky…..but I felt the tracking wasn’t in sync with what actually happened. Seemed to take forever to get here, when I actually think the parcel hadn’t really been posted.

April 4, 2026
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Reply from SolarGrow

Hi Linda....I have had a look into this for you and I can see your placed your order on Easter Saturday, your order was packed and booked onto the Royal Mail system via a 48 hour service that same day. Your parcel was then collected on Tuesday after the Bank Holiday weekend and subsequently delivered 48 hours later on Thursday.

I am sorry you feel it took forever to arrive, but unfortunately that is due to the Bank Holiday weekend and when you placed the order. Any orders placed after 12pm on Friday will not get collected by Royal Mail until the following Monday or Tuesday in this instance.

Regards

Adam

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Rated 5 out of 5 stars

Low price and quick delivery.

The Sun blaster light is a great product and I didn't want to risk buying a cheap Chinese light. The price was good anyway, got £5 off as a new customer, and it arrived quickly.

March 3, 2026
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Reply from SolarGrow

Thank you for the review.

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