So straightforward just register with details of existing plan and usage and quote came back cheaper than anyone else and just needed to accept and switch happened in a few days so easy no hassle jus... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have transferred my energy supply as at the end of July. I’m still waiting for meter reads to be confirmed but my new supplier suggests that all is well. I will know more when I submit readings at t... See more
Company replied
Love this service and have been using for years. It's painless and effortless; everything is done for you, and it saves the hassle of having to compare so many different tariffs, even with a compariso... See more
Company replied
Information requirement pre-switch was easy to complete. Pricing received was cheaper than the supplier I was using. Switch was fast and communication from new supplier has been excellent so far. The... See more
Company details
Written by the company
Switch Together makes it easier for households to take up renewable energy and make more sustainable choices at home. We use expert guidance and the power of group buying to help people access fair, competitive prices on products like solar panels, battery storage and other low-carbon technologies. Our approach is simple. We bring communities together, assess demand, and run a competitive process with carefully vetted suppliers. By buying together, households benefit from better value, clearer information and a more straightforward journey — without the pressure or complexity that can often come with home energy decisions. From the moment you register your interest, our team is there to guide you. We explain how the scheme works, what’s involved, and what to expect at each stage, so you can make an informed decision that’s right for your home. There’s no obligation to proceed, and you stay in control throughout. We work with trusted installers who meet recognised industry standards, and we’re transparent about pricing, timelines and next steps. Our goal is to remove barriers, build confidence and help more people switch to cleaner energy — simply, fairly and together. At Switch Together, sustainable choices shouldn’t be complicated. They should be accessible, supportive and built around real people and real homes.
Contact info
21-22 Great Sutton Street, EC1V 0DY, London, United Kingdom
- support@switchtogether.co.uk
- switchtogether.co.uk
4.6
Excellent
7K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I am referring to an energy switch
I am referring to an energy switch, not a new installation.
Got really reduced rates for gas and electricity. A very successful auction - thank you.
July 14, 2026
Reply from Switch Together UK
Dear Roger,
We are so pleased to hear you received reduced rates for gas and electricity when taking part in our scheme.
Enjoy your new tariff,
Switch Together
Reply from Switch Together UK
Thank you for your review,
We are really pleased to hear of your experience, and that you found the team at Switch Together helpful.
Kind regards,
Switch Together
Terrible changeover service
Terrible changeover from my previous supplier!
Still waiting for the electricity meter reading to be given to my previous energy provider and the meter details to be obtained!
Have used the Energy Auction switch before with no problems but after this service really not sure I would use again!
Still waiting for an update from Switch Together too!
July 22, 2026
Reply from Switch Together UK
SW,
We are truly sorry to hear about the difficulties you've experienced with your recent energy supplier changeover.
We understand your frustration regarding the delay in meter readings and updates. We understand you are in contact with us and are actively looking into your case to ensure we resolve these issues promptly and improve our service for all our customers. Thank you for bringing this to our attention.
Switch Together UK
Reply from Switch Together UK
Thank you for your review,
We are really pleased to hear of your experience, and that you found the process easy,
Kind regards,
Switch Together
Reply from Switch Together UK
Thank you for your review,
We are really pleased to hear of your experience, and that you found the process easy,
Kind regards,
Switch Together
Very helpfull telephone service
July 30, 2026
Reply from Switch Together UK
We're so glad our telephone service was helpful to you. We appreciate your positive feedback!
Switch Together UK
Efficient service
Efficient service regarding the fitting of our solar panels and battery storage.
Pleasant and polite fitters.
August 18, 2026
Reply from Switch Together UK
Thank you for your review! We're so pleased to hear that you found our service efficient and our fitters pleasant and polite during the installation of your solar panels and battery storage. We truly appreciate your feedback.
Switch Together UK
All went well!
July 19, 2026
Reply from Switch Together UK
Thank you for your great feedback!
Switch Together
Have got cheaper gas and electric
Have got cheaper gas and electric. Everything thing went smoothly.
Whole process was easy and efficient.
July 28, 2026
Reply from Switch Together UK
Thank you for your 5-star review! We are so pleased to hear that you found the process easy and efficient. It's great to know everything went smoothly for you.
Switch Together UK
A great service
A great service. Sign up and accept the offer or not.
The last few years I’ve been on a lower tariff than I could find on my own. Very happy
July 16, 2026
Reply from Switch Together UK
Dear Julie ,
We're so happy to hear that our service has helped you find lower tariffs over the past few years. We appreciate you sharing your positive experience with us!
Switch Together UK
Quick and straightforward
Quick and straightforward, with details and transfer dealt with very efficiently.
July 27, 2026
Reply from Switch Together UK
Thank you for your fantastic 5-star review! We're so pleased to hear that you found our process quick and straightforward. We appreciate your positive feedback!
Switch Together UK
Really easy
Really easy - takes very little input and all the switching is done for you. Already seeing savings. Great! Thank you
August 3, 2026
Reply from Switch Together UK
We're so happy to hear that our service has made things easy for you and that you're already seeing savings! Thank you for sharing your positive experience with us.
Switch Together UK
Reply from Switch Together UK
We appreciate your feedback. We are sorry to hear about the problems you experienced and are working to improve.
Switch Together UK
Great communications throughout
Great communications throughout. Switching process was simple and well managed
July 30, 2026
Reply from Switch Together UK
We're so happy to hear of your positive experience. Thank you for your kind words!
Switch Together UK
Saving money
August 2, 2026
Reply from Switch Together UK
We are so pleased to hear you are saving money through switching with us!
Switch Together
Reply from Switch Together UK
Thank you for your feedback Richard,
We are sorry to hear of the switch delay, but we are pleased this is now resolved.
Please do contact us at support.energy@switchtogether.co.uk should you need any additional support.
Switch Together
Simple procedure.
Such a simple procedure, even though I have separate accounts for both fuels. After agreeing to switch, I had nothing else to do...... it was all done for me.
July 28, 2026
Reply from Switch Together UK
We're so glad to hear that your switching process was simple and effortless. We appreciate your kind words and thank you for your positive feedback!
Switch Together UK
all taken care of seamlessly
July 29, 2026
Reply from Switch Together UK
We're so happy to hear that everything was handled smoothly for you! Thank you for sharing your positive experience with us.
Switch Together UK
It was seemless,
July 23, 2026
Reply from Switch Together UK
We're so happy to hear that everything was handled smoothly for you! Thank you for sharing your positive experience with us.
Switch Together
As a ninety year old they handled the…
As a ninety year old they handled the entire switch process on my behalf flawlessly and have already started saving me money . They have also placed me on their list for extra help due to my age and hearing difficulties
July 28, 2026
Reply from Switch Together UK
Dear Helen,
We are so pleased to hear that we could assist you with your switch and that it was a seamless process. It's wonderful to know we're already helping you save money. Thank you for sharing your positive experience!
Switch Together UK
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.