Solus Accident Repair Centres Reviews 

Very happy with all the help they gave in getting our car repaired. Claim made on Tuesday with insurance, agreed which repaired, same day filled in their system with details requested, They then arranged to delivery courtesy car Thursday am and collected ours. Through our insurance we were getting updates for the repair progress, within a couple of days showed should be completed Thursday (a week from collection). Late Thursday we rang to check and they advised they were about to rings and the was an addition part required due for delivery on the Friday, which they could have delivered our car Friday pm, but we had a hospital appointment, so arranged we could collect Monday morning. Very helpful staff who we had contact with. Repair very good.

First class service and first class quality

Could not be more helpful. Communication was clear with regular updates.
Staff were friendly and accommodating.
Work completed quickly.
Happy with repairs.

I was most impressed with the courtesy and efficiency of the staff with whom I had contact and delighted with excellence of the repair. Needless to say I will recommend your organisation on all occasions

Very thorough and communicatiin spot on and out me at ease in the mist difficult time when the incident happened

Company and their staff kept me well informed throughout the process, and the direct linkage with my Insurers provided reassurance.
The whole repair process, every element of it, went smoothly and exceeded expectations - Well Done!

Very good service with regular updates and worked around my day to make sure I had my repair completed for work. Kind and efficient service with the extra damage repaired in good time. Easy to arrange pick up and collection with the 3rd party hire company 👌🏻

Professional and well organised. We found all employees were both courteous and extremely helpful. The team made a superb job of the repair and delivered the car back on the agreed date.
One minor issue was in the courtesy car provided. In this case it could not accommodate our grandsons wheelchair, so it was a bit restrictive. It would be helpful to discuss in advance what the car would be used for before delivery (work/pleasure).
That being said, a good job well done.

I had a brilliant repair was excellent service from the company they arranged courtesy car for me straight away & kept me informed all through xx❤️

Thank you so much to the team at Solus Wood Green and thank you to the drivers who picked up and dropped my off my Ford explorer electric.Did exactly what was promised.
Kept me informed daily of progress of my repairs & gave me a date for completion.
Car was washed & clean & ready on date promised. Found no trace of the damage & the repair appears perfect
Am totally satisfied with the whole process.
Thank you.

Solus (Finchley) carried out the front bumper repair on my car on behalf of my insurer, Aviva, and the entire experience was seamless from start to finish. They collected my car, kept me informed throughout the repair and delivered it back within a reasonable timeframe. Excellent communication, professional service and a great overall experience. Highly recommended!

Excellent service from start to finish. Portal very easy to use even for a novice like me.

Excellent communication, keeping me up to date throughout.

Quick, speedy and efficient service!

Excellent service from Solus - rear numberplate not perfectly level but only a minor issue - otherwise very professional job and experience from the Dunstable team.

What a great experience with this company, (No-one likes to have an accident but this companies customer service made it almost a pleasure). We were contacted and talked through all the steps along the way. Our car was collected and the courtesy car delivered to the doorstep with phone calls to let us know what time to expect delivery and links so that we could follow the progress along the way. All the contact was pleasant and professional. Work was completed within a week and the car delivered back to us freshly washed and polished. A Huge Thank You to the team at Dunstable.

Excellent service from solus, Castle Donington, they collected my vehicle within the time frame specified and fixed it so it was as good as new. The updates about the repair status of my car were very helpful, and they dropped off my vehicle back at my home address once it was fixed. Highly recommend

All went smoothly.All staff very professional.Everything went as promised.no issues at all.

Thank you for efficient Customer Service and excellent work completed on my vehicle. I could not asked for better. Brilliant

My car was returned with the new trim above rhe wheel painted in a different colour to the rest of the car. Went back the following week and it was there over a week as they painted it four times. No apology, huge waste of my time and poor reception staff who tried to service several customers at once. Not sure how much worse this could become.