sososwim.com Reviews 

Ordered a few swimsuits early last year. As I was unsure about their sizing. Of those ordered I decided to keep a top and matching bottoms in the largest size.

After having returned the rest of the swimsuits I received a partial refund, but not for the value of which I was expecting. Looking into it further I realised they'd charged me for the two piece I kept, as well as an additional set of bottoms in a completely different size. I had no correspondence from them to say that what they received didn't match the return form, and instead had to spent weeks chasing over email and Instagram just to be told that they hadn't received the item along with the others and as such wouldn't be refunded for it. Even when I questioned why I would keep something that obviously doesn't even fit me, I was quickly dismissed and told they couldn't help in a very rude and unhelpful way.

Soso are very much on the pricier end of the scale for swimwear so I would expect a better quality of customer service so this experience left me very disappointed - and out of pocket for a product I do not have. I wouldn't shop with them again purely based on that, however after a year of owning one of their swimsuits, and wearing it a total of twice, the colour has completely faded. Again, not what you would expect from a such a costly product.

Would advise people to avoid or least be extremely cautious, especially when returning items.

I unexpectedly went into the Brighton branch and was served by Lilia who was so so lovely, helpful and friendly - thank-you Lilia! The shorts are a great colourway and the fabric and fit are excellent. I think more options in bikini bottoms that cover more of your bum would be appealing to many more customers

Really high quality and flattering swimwear. Purchased two one pieces from them so far and they are my favourite pieces I own. Would definitely recommend

Bought the green wired bikini and its the most flattering bikini I own! Such great quality and the fit is perfect 10/10! Favorite bikini now!

The bikini is great quality and worth the price. The colours are gorgeous and the bikini is flattering.

Let down by customer service. I order 3 items. 1 arrived with a mark on and 1 was the wrong size. They responded quickly to say they would be sending me replacements and gave me a link to send back the wrong/marked items, which I did.

However, when I finally got the replacements and tried everything on, it was too small (fyi they run small!). So I sent back all 3 items eg the 2 replacements plus the original 1 item that was correct (after already sending back the 2 wrong/marked items). So all 5 items have been sent back and confirmed as received as per Royal Mail. However I’ve only been refunded for 1!

I even emailed before I sent my return and was advised to add a note explaining what happened and then that would be enough to process the refund correctly. I printed out the email from them stating this and wrote a note on top but it clearly got ignored. I received an email saying they’d look into it but still no refund for the other 2 items.

It’s a shame as the customer service to begin with was so good but I can’t seem to get this rectified and not sure what else I can do after sending everything back, having it confirmed as received and providing copies of their own emails saying I’d be refunded correctly.

I guess my last resort is a chargeback?

Loveeeed my bikini!! The sizing is perfect and its so flattering

Very nice bikini! The style, the fabric… the quality is here too.
Just a little tips, take up a size, it’s better.

I ordered a few bikinis which i like but there was a bottom missing and one of the top’s size was wrong in my package. I wrote a message on Instagram and I sent a mail but no one ever responded to me. Really disappointed with the service.

The soso swim costumes are the most incredible quality, and fit such a range of bodies. My friendship group all have completely different body types (different bust sizes, and heights), and we have all found a costume that makes us feel super confident and comfortable. The colours never fade, even after constantly wearing them and washing them daily. We all could not recommend soso swim enough 🥰

I can confidently say, my favourite bikini! Just like the one piece, fits perfectly. These bikini bottoms stay put all day, and don’t need tightening or re-tying after doing them up the first time ! The shape is perfect, string sits in a great position with the option for different rises and cheeky in the back. These bottoms have been washed many times and spent a long time in the sea and sun and the colour is still beautiful. Usually I take 4/5 bikinis on trips, the last 2 I’ve taken JUST this one. LOVE that there are 2 ties at the neck on the top for support and it does not move. I wear a Small top and bottoms, same size as my Soso one piece, so sizing is pretty consistent. So excited to add more pieces in tangerine to mix and match! 5 stars ✨

I ordered the bandeau cut one piece in tangerine and it’s become my favorite suit of all time!!! So flattering and great quality. I want every color!

I ordered a swim suit, the quality was good but the sizing was really off so I returned it in perfect condition, original packaging and proof of postage etc. Tracking showed it as delivered and then I received an email that they had received a golf glove.... Im still not 100% sure if this is a con from the company or a mess up from Royal Mail. I have had constant back and forward emails from them asking me to go into the post office and some how find out whats happened. The customer service has been awful and very unprofessional. It obvious that I will not be receiving a refund from them even though I did everything right. Im hoping its not a con but difficult to trust them with the level of unprofessionalism I have been experiencing. I would avoid purchasing form them unless you are 100% sure you will not need to return the item. A lot of other poor experiences with customer service and returns mentioned in reviews. Just absolutely gutted as It was a very expensive purchase for me as a low wage earner.

This swimsuit is easily one of my favorites now! The blue is so beautiful. The material is soft and comfortable. Elastic. Feels almost like athletic material but make it swimsuit. It feels like it’ll last forever.

Was a bit nervous cause I was a little under the size range but fit perfect! They are super high quality feeling and already purchased a second time! Delivery to Vancouver was also so fast - under a week!

I love my bikini, it’s comfy and well made, definitely worth the price. One thing I would say is that the size guide on the website needs adjusting - I ordered an S top as per my bra size as recommended and it was way too small. Reordered a medium which I will just about get away with but this particular style (the underwire bra top) is definitely not for those who want full coverage. Coupled with the high waisted bottoms I’d say this probably isn’t a bikini to wear on a family holiday 🤣 I feel fantastic in it but there’s a LOT of skin on show.

Great experience & products! I purchased two one piece suits with different cuts. When I first tried them on, they were both incredibly tight, but I think at least the one that I've worn multiple times since fit better and better each time. With the back, I can style it however I please. Sizing wise, I'm typically a small (34B, short torso, 26 waist, fuller hips) and that fits well overall. If you don't want it super tight, I'd recommend a size up. My only complaint is the booty - if it's meant to be a thong, be a thong. It does bunch up there occasionally and doesn't sit like it does on the models. Shipping was typical, as I live in the US, no issues there.

Swimming costume looks great, but unfortunately is only good for sunbathing. Was not warned that if you’re a UK size 10, you should probably order a size L. Unfortunately after wearing my size M once, any movement results in me flashing half the beach / pool. Gutted.

I’ve now had 2 pieces from soso swim, a one piece and a bikini, and I’ve loved them both. The quality is very high and they have an amazing fit. I initially returned one of the pieces of the bikini to pick a different style and this was super easy.