While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

2.5

Poor

TrustScore 2.5 out of 5

6 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.5

All reviews

(6)

2 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

***DO NOT EVER BOOK SOUL NATION**

***DO NOT EVER BOOK SOUL NATION***

We paid a fortune to see Trevor Nelson at Binks Yard and needed to go toilet, ONLY VIP OR general oublix allowed!! No running water or toilet roll. The porta cabins…they were discussing. You could go into actual toilets as a member of public but not as a paying guest!! Wasn’t then allowed to leave to put extra time on car either. Allowed to leave but not come back in. Neither are in their terms and conditions.

So carefully thinks before booking!!

May 31, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

App and touch controls don't work, no customer service

Bought a new pair of ear buds from a well known store, got home to find that the app to control them doesn't work on any of the latest 3 versions of Android. So it only works if you have a really old phone. The touch controls on the buds are impossible to use reliably so the app is essential. Here I am six months later and no updates to the app and no responses to several attempts to contact customer service.

March 29, 2024
Unprompted review
Rated 1 out of 5 stars

Worst company ever for 2 weeks I have…

Worst company ever for 2 weeks I have sent email and chat messages for someone to get back to regarding my order I only received one headset when I order three item everyday I sent at least two to three messages regarding this issue still no response from them last message sent sent to o refund still no answer they receive a -0 on customer service that's if they even have one BAD COMPANY

January 5, 2022
Unprompted review
Rated 5 out of 5 stars

Good products

I was on the hunt for a good quality pair of headphones, beyond the big name brands because they don't seem worth the price. Found SOUL on Instagram and was impressed with how easy it was to make a purchase. I've been using their headphones for a month now, mostly for music and tv shows. Pretty good.

January 27, 2021
Unprompted review
Advertisement
Show reviews in all languages. (6 reviews)

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look