SpareFoot Reviews 50,147

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 2,234 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for their politeness, efficiency, and helpfulness, often highlighting specific individuals for their exceptional service and positive attitudes. People frequently commend the excellent customer service, noting that interactions are pleasant and productive, with many appreciating the personalized and understanding approach. The overall service is described as thorough and efficient, making the entire user experience easy and convenient. However, some people were dissatisfied with the pricing, finding discrepancies between online prices and those quoted by agents, or feeling that they did not receive advertised services. A few other people also felt that the online experience was not always smooth, with issues like unreturned calls or difficulty reaching management.

What people talk about most

Staff

Customers had positive experiences with staff. Many reviewers praised the staff for being friendly, helpful,... See more

Customer service

Clients share positive opinions on customer service, with many praising representatives for being friendly,... See more

Service

People report positive experiences with service. Many customers describe the service as convenient, fast, and... See more

User experience

Users describe positive interactions with user experience, frequently highlighting its ease of use and... See more

Price

Customers consistently note ambiguous experiences with price. Many reviewers praise the affordable prices,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

After doing my own research for a storage facility, I called SpareFoot. They found availability in a great location and far better pricing than I was able to find in my many internet searches. They we... See more

Rated 5 out of 5 stars

When summer storage fell through and we needed a place we could get into that evening because we were flying out early the next morning - this company was a life saver. Able to book online since it w... See more

Rated 5 out of 5 stars

The young who assisted me,Kaden (Caden), was so very courteous and helpful during the process. I had a bit of trouble completing things ( problem was on my end) and he was very patient and helpful and... See more

Rated 5 out of 5 stars

Apologies for not recalling the womans name, may have been Monica. She was not only extremely helpful but assisted me with my reservation which was problematic because I only had my name? But she was... See more


Company details

  1. #5 of 6 best companies in Self-Storage Facility
  2. #4 of 5 best companies in Automobile Storage Facility
  3. #2 of 2 best companies in Boat Storage Facility
  4. #2 of 2 best companies in RV Storage Facility
  5. #8 of 10 best companies in Storage Facility

Written by the company

SpareFoot is the largest marketplace for storage, making it simpler to move and store your stuff. Whether you're looking to overload your seasonal items long term, need storage for a couple months while you move, or want to store your small business equipment - we've got it all! You can even find space to store your car, RV or boat. Our Sparefoot search tool helps you find the best deals on storage facilities in your area. Our website lets you compare the most storage options nationwide. Simply insert your zip code, and we’ll compare and contrast all of your area’s most reputable storage facilities. Our convenient listings will outline all the features and benefits, allowing you to pick the best solution for your new apartment’s storage needs.

Written by the company

Largest Inventory Online
SpareFoot has the best selection of storage units online, with over 6,500+ facilities across the U.S. to choose from. Need specialty storage? We also offer wine storage, facilities with military discounts and storage for students.
Find the Best Deals
Book with SpareFoot to secure a great price online or by phone. Narrow your search by location, price, size or amenities, and we’ll help you find the best deals on storage, guaranteed.
Storage Made Easy
Quickly compare storage units near you in one simple place. Our comparison shopping tools let you browse exclusive reviews, photos and more so you can find the perfect match.

Contact info

4.2

Great

TrustScore 4 out of 5

50K reviews

5-star
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1-star

Replied to 98% of negative reviews

Typically replies within 24 hours

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Rated 2 out of 5 stars

I don't. Know

I don't know all I need it's a cheap. Storage. That I can afford 50. Dollars per month or 42 dollars per month

May 20, 2026
SpareFoot logo

Reply from SpareFoot

Thank you for your feedback. We would like to learn more about your experience and to see if there is anything we can do to assist, so one of our agents will be reaching out to you shortly. We look forward to chatting with you and see how we can make things right!

Rated 5 out of 5 stars

What a great experience with H Velez…

What a great experience with H Velez today! Although I walked in 15 minutes before closing, he did not make me feel rushed or like I was imposing; he gladly took me to see the unit they had available and explained to me what the options were for parking and easy access to my unit. He seemed very much aware of making sure that I felt safe even during off hours when the office was closed. It was just a positive experience overall. I walked out of that office feeling like a stressful task could be easy.

May 19, 2026
Rated 1 out of 5 stars

Where the first month free

Where the first month free? I fell for that BS not anything free and it was more than I expected but it's ok if was the best place convenient close and they are friendly people in the office.

May 16, 2026
SpareFoot logo

Reply from SpareFoot

Thank you for your feedback. We would like to learn more about your experience and to see if there is anything we can do to assist, so one of our agents will be reaching out to you shortly. We look forward to chatting with you and seeing how we can make things right!

Rated 1 out of 5 stars

Your registration process is horrible.

Your registration process is horrible.
The system itself is hard to understand. The registration agent told me that someone was there 8-5pm. I drove 45 minutes with a truck fully loaded to get there to find out that no one was there and we couldn't get in. Taking another 45 minutes back home and the cost of the truck. I was not happy.

May 16, 2026
SpareFoot logo

Reply from SpareFoot

Thank you for your feedback. We would like to learn more about your experience and to see if there is anything we can do to assist, so one of our agents will be reaching out to you shortly. We look forward to chatting with you and seeing how we can make things right!

Rated 5 out of 5 stars

Top notch customer service. Deserve 10 stars!

The customer service was top notch and made my set up process easy, even though there was a glitch with my online process. The representative answered my call quickly and directed me to the right person to fix the issue. Both representatives were very kind, patient and professional throughout the call. I would give 10 stars if I could!

May 17, 2026
Rated 5 out of 5 stars

So Far So Good

My experience so far is just making a reservation for the future to rent a unit. The drop-down list on the website wouldn't go as far ahead as I needed, but I picked the furthest date available, because it said someone would call to confirm the reservation.
The next day they did and I was able to get the reservation confirmed for more than a month in the future at the same discount introductory offer. The representative I spoke with, Joey, was very helpful and friendly and so-far I am very pleased with the service.

May 17, 2026
Rated 5 out of 5 stars

Jose went above and beyond to help a customer, me. I am so Thankful for his help!

Jose was the Representative that located the storage facility that would best suit my needs and budget. Jose is genuine in wanting to help the customer with what they need and to help the process go as smoothly as possible. Abd he certainly did. He is very professional and intentional in respect, kindliness, professional and knowing the answers to the questions customers ask.
He searched out facilities for me and came up with a solution so helpful and suitable to my needs and budget.
Very friendly and again genuinely intentional to serve the customer well.
His admirable Reputation gives Sparefoot a fine Reputation as well.
Thank you for the truly outstanding assistance I received from Jose.

May 14, 2026

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