Sparkdriverapp Reviews 36

I've been driving with the spark driver app for about a month and let me tell you about the headaches. I've had a customer run out and tell me that the item was not part of their order. when I called customer service, they told me that they couldn't do anything about it. And that I had to either force the customer to take the bag of ice or I had to force the customer to give me all of the items back so I can take them back to the store and return them. Today, I was scanning items and it stated that it wasn't in the order. However, I knew that it was and when I called customer service all of a sudden, they were able to tell me that they can see items in the order. But they weren't able to contact the customer to let them know that I was on the way back to deliver said items that didn't scan the first time I was there. customer service sucks. 100% they refuse to give you corporate information, they refuse to help you. They refuse to contact customers. They say that they don't even have any information after an order is completed. Which is kind of crazy? The apple also placed the customer's order at a Walmart. That is multiple miles away from the customer's home. A multi billion dollar company that can't even get an app to operate correctly.

Sam’s Club switched part of my shipped items to delivery and later told me they used Spark to deliver them. The driver had everything loaded into a single box and did not support the box from beneath when carrying. All the contents in the box fell out of the bottom, causing 6 jars of marinara sauce to break all over the driveway. He carried the other items (covered in sauce) to the porch and set them down. Driveway and porch are now stained in sauce, and the clean up was a friggin nightmare! I would not recommend using Spark.

Did not take but 4 trips to realize this company is run by monkeys. I am a delivery monster, used to courier in D.C for the Capitol Buildings and all over D.C. so I am experienced. The game is rigged against you if you are a Spark driver delivering Walmart. Had an order today, my pay $13.00, spent 30 minutes shopping for the customer and then passed 3 Walmart stores, 3 Walmarts I passed on my way to delivery. Why would Spark or even Walmart allow a customer to order from the furthest store possible? Why is the customer ordering from so far away? It cost me an hour of my time and $4.00 in fuel not including wear and tear on my vehicle, so I made $5.75 for the hour. DO NOT DRIVE FOR SPARK/WALMART, you will regret it. They are burning through drivers, about 10-15 quit every day!!! I had to because it doesn't add up to any income, all it does is abuse your vehicle and you, NOBODY TIPS, they hide in their homes until you are gone to avoid tipping you. 30 minutes after posting this review I was deactivated on the Spark/Walmart platform. I figured this would happen, very bad company more interested in silencing us rather than fixing their system!!!

My Spark delivery account was deactivated due to nonuse, while i was in school since i didn5 have my time to use it. I filed an appeal and Spark appeals team denied my appeal to be a driver, and would not give me a specific reason as to why. Even when it was only due to not having signed the terms of use and non disclosure agreement documents. When I had already resigned the updated documents, they would not honor it. If there is anyone interested in driving for the them. Do not drive for them, they were very rude and inconsiderate. I recommend they should be put out business. They have no sense of culture, their staff is completely rude and inconsiderate.

My experience as a Spark Driver has honestly been extremely frustrating and disappointing.

My account was deactivated based on a claim that I either used someone else’s account or allowed someone else to use mine — which is completely false. What makes this even more concerning is that this accusation came over a year after the supposed incident, with no prior warning, no clear explanation, and no evidence provided.

As a U.S. veteran, I take integrity, accountability, and hard work seriously. When customers trust me to deliver their orders, I honor that responsibility. I would never jeopardize that trust by engaging in dishonest or deceptive behavior. My work ethic is rooted in doing what is right, even when no one is watching.

This situation not only cut off a source of income, but it also placed a false stain on my character. Being accused of something I did not do—without proof or proper investigation—is deeply unfair.

I remained consistent, reliable, and professional throughout my time as a driver, and to be treated this way raises serious concerns about how drivers are supported and protected on this platform.

I hope Spark takes a closer look at cases like mine and implements more transparent and fair processes before taking actions that significantly impact people’s lives.

At the very least, drivers deserve clear communication, timely investigations, and decisions based on actual evidence—not delayed claims and assumptions.

DIABETES MEDICATION DELIVERED TO THE WRONG HOUSE! 2 deliveries for same day and both times never got the items. Only pictures of some strangers porch. My home is clearly marked. Address on the mailbox, front, and even the side. Google maps shows it clearly. No clue what the drivers problem was. Had to call and sit on hold forever to get a refund and remove the tip. Person's picture looked like a mugshot and now I have to worry about retribution from someone that might be angry at me that they screwed up. NEVER AGAIN!

Most of your drivers never follow my Walmart app directions and delivery not delivered as requested. Drivers leave my gate open or unlocked..MAYBE THEY CANT READ ENGLISH. My dog gets out. RIDICULOUS

i’m not going to use spark delivery anymore when I pay a decent tip because it’s the right thing to do but then someone else barely tips anything but we both get our groceries by the same driver/shopper and have to wait for items to be shopped but yet I pay more than the other person that didnt tip. it’s a stupid system and not fair at all because people are cheap. And the people that tip are the ones that are carrying the weight.

This Walmart spark app pays like it thinks gas is still $1.00. By the time I finish a delivery, I feel like I paid them to work.”
“$7 for a 10-mile delivery? Are we delivering groceries or donating our time? This isn’t a job, it’s volunteer work with extra steps.”

“Spark really said ‘use your car, your gas, your time… and we’ll give you lunch money.’ Absolutely not worth it.”

“Pay is so low it feels like a joke. The only thing ‘spark’ about this app is how fast your money disappears into gas and maintenance.”

“They expect drivers to drive across town for pocket change. If customers don’t tip, you basically just worked for free.

This app acts like drivers don’t have bills. After expenses, the pay is honestly embarrassing.”
If you like driving 30 minutes for $8 ( actually you will be driving 1.5 hrs for that) this is the app for you.

I am experiencing a serious and ongoing issue with my Spark Driver account that has not been resolved for over one year.
Customer support representatives have confirmed multiple times that my identity is verified in their system. I have submitted all required documents, including my ID and Social Security Number, and when I contact support, they confirm that my account belongs to me and is verified.
However, the Spark Driver application still shows that my account is not verified, and as a result, my account remains inactive and unusable.
This creates a clear contradiction between the support system and the application itself. When I ask for help, representatives state that they do not have the authority to activate my account or escalate the issue to a higher department. I have also been denied requests to speak with a supervisor.
This situation strongly suggests that my account is stuck in a system error or internal verification conflict, and no one has taken responsibility to resolve it.
I have done everything required from my side. I have verified my identity, provided all documents, and contacted support multiple times. Despite this, I am still unable to access or use my account.
I am requesting immediate escalation of my case to a technical or higher-level team who can manually review and activate my account.
If this issue is not resolved, I will continue escalating this matter through formal complaints and regulatory channels.

Driver support is awful, pay per mile is below minimum wage, customers can basically stiff you when it comes to tips, I'd look elsewhere. If you like working on your own this gig is great and don't get me wrong, there are some great customers out there BUT there are an awful lot of bad ones too and customer support does nothing to assist the drivers. You can leave as much helpful information as possible, nothing changes. The fact a customer can under tip you afterwards (it's called tip baiting) is hilarious. All Spark has to do is make it impossible for a customer to change their tip negatively and hey presto. You are expected to be professional and represent the brand BUT you are not treated as a professional and customers are more important than you.

It will destroy your car, they will deactivate your account for identity even if you send all the correct information ID insurance everything that's just an excuse though. I drove for 2 months doing Walmart Spark it completely obliterated my car I mean I need brakes tires radiator destroyed it. I stopped driving for 3 months, I got everything taken care of that I should with my car except my brakes which I'm doing this weekend so I was contemplating if I was going to do it again. Funny I get your account has been deactivated for violating terms because I didn't verify my identity, but they only gave me 10 hours I didn't see the notification. It's an excuse if you don't drive for a few months they'll deactivate your account to give your spot to someone else. Also it's for hardly any pay, you'll drive 30 minutes for $12 plus the customer can take your tip away. Tip baiting is a big issue. So if you want Walmart to use you for your vehicle, not give you enough pay to live off of, and if you take a break they will deactivate your account then this is for you. If none of that sounds pleasing to you, stay away.

Moved from one state to another and they deactivated my account saying my license was surrendered, which it was on the state I moved from but was active in the new state. No idea why they are making it so difficult to move!! I have a valid deliver license and insurance on the same vehicle. No idea why they can't see that! Filed an appeal and hope they use common sense and see there is no reason for the deactivation.

I am really upset at the amount of drivers mainly Spanish and they make no effort to try to speak English. I have used translation apps and those apps get things wrong. I am tired of not getting my orders from Walmart. I am tired of the frustration level on both sides. The only thing I can control is that I will not tip them if they cannot get my order to me. You need to give your non English speaking drivers more training and how to download at least an application that will translate for them. When they call me on the phone and I cannot understand it, you need to find a solution for them. In the meantime, I am going to try another route that will be more expensive than WalMart delivery. I am disabled, cannot drive and I should not have to deal with this when I am willing to do my share. By not training These drivers, you are not doing your job as the delivery service.

After my latest experience, it turns out the real issue isn’t just Walmart Grocery Delivery… it’s the company actually doing the shopping and delivering it — Spark.

Apparently with Spark, the same person is responsible for shopping your order and delivering it, which explains a lot about why certain items never seem to arrive correctly.

Take my repeated attempts to order Blue Bell ice cream. Sounds simple enough. Except the shoppers we’ve had claim they don’t speak or read English, which makes ordering specific items nearly impossible. Instead of reading the labels, it seems like they are just grabbing containers based on the color. Every order becomes a surprise flavor roulette. The last mystery flavor that showed up was bread pudding ice cream, which I didn’t even know existed. I will say… it was memorable, just definitely not what I ordered.

Then comes the delivery portion of the adventure.

You can watch the tracking map and see your groceries go on what can only be described as a tour of the city before reaching your house. In my case the driver sat on the side of the road for fifteen minutes, then another “stop” for about twenty minutes, and then another stop near McDonald’s, all while my frozen groceries and ice cream were presumably just sitting in the car.

After watching this for over an hour — including the driver driving away from my house instead of toward it — I sent a simple message through the chat asking how the frozen food and ice cream were being kept cold during all these stops.

No answer.

When the driver finally arrived, I politely asked the same question in person. Instead of an explanation, she immediately yelled “NO!”

I said, “No what?”

She yelled even louder — “NO!”

That was the entire conversation.

Meanwhile I had tipped twenty percent, watched the driver wander all over town nowhere near my house, and waited over an hour while frozen groceries slowly turned into room-temperature dairy soup.

Between the incorrect items being shopped, frozen foods melting during long delivery detours, and being yelled at for asking a basic question, this whole experience is completely unacceptable.

So if you’re looking for a fun way to burn $200 on groceries, Spark delivery might be the service for you.

Personally, next time I’ll just go to the store myself. At least the ice cream has a fighting chance of staying frozen.

Very Disappointing Experience with Spark Driver (Walmart)

Working as a Spark Driver for Walmart has been one of the most frustrating experiences I’ve had. They treat delivery drivers very unfairly. My account was closed for no reason, without any clear explanation or proper investigation.

When I tried to appeal the decision, nobody listened. There was no real support, no transparency, and no accountability. It feels like drivers are completely disposable to them. We rely on this income, and shutting down accounts without valid reasons or proper communication is unacceptable.

They seriously need to do better. Right now, the way they handle driver accounts and appeals is very unprofessional. Drivers deserve respect, fairness, and clear communication.

I would not recommend working with Spark if they continue treating their drivers this way.

They manipulated the price last night. It was $24 but They paid me $16.

Thank you to Shelby for hiding my package U Rock

THIS COMPANY ENCOURAGES THEIR DRIVERS TO COMMIT THEFT BY DECEPTION, or THIS COMPANY EMPLOYS INDIVIDUALS WITH PREDATORY DISHONESTY.

January 23,2026….An order was placed with Sam’s Club for delivery. The delivering company chosen, Spark is a third-party subsidiary of the Walmart/Sam’s Club Corporation under contract for deliveries of online orders requiring delivery services. The Spark company has unlawfully committed theft by deception while handling my requested online order, slated for delivery. The items I would later learn were out of stock at the time of pick up, these items were deceptively rung up as purchased on the Spark Drivers App, and shown as delivered. The planned theft was foiled when the delivery was made while I was home to dispute the non-delivered items. Cancellation of contract cutting association with Spark Delivery Services is mandated to establish that the Walmart/ Sam’s Club Corporation is in no way complicit in the theft of its customers by association nor deception. FIND A REPUTABLE DELIVERY SERVICE and PAY THEM FAIRLY. Continuance of disreputable practices by Spark Delivery Services while being in a contractual relationship with Walmart/Sam’s Club Corporation, will have Class Action Lawsuit implications with theft charges against both companies being filed. To be a victim of robbery in a coo of theft by deception, then being penalized by having my pending refund hijacked for an additional 5-7 days is unlawful and lacks integrity. The corporate customer service contact entity had disconnected my call for accountability TWICE. The Sam’s Club supervisor on duty was dismissive and lacked the courtesy of understanding for rectifying by reporting the theft by deception while handling the complaint against the Spark Delivery Service.

If you want them to make things worse and more complicated. Please indulge