We ordered a microwave on line which was delivered the following day. It was exactly what we ordered but lack of any useful operating instructions made it impossible to use. We returned it to the sh... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Sparkworld is a trusted, independent retailer specialising in home appliances and kitchens, proudly serving customers for over 40 years. We’re known for combining competitive pricing with genuine, friendly customer service, from expert advice in store to reliable delivery and installation. Our standout “See It, Buy It, Take It Away” approach means many appliances are available for immediate collection, while our delivery and fitting teams ensure everything runs smoothly when you need it delivered. Whether you’re choosing a washing machine, fridge, cooker, or planning a new kitchen, our experienced team is here to make the process simple and stress‑free. As a local business, we value long‑term relationships and take pride in honest advice, clear communication, and doing things properly. Thousands of happy customers trust Sparkworld for quality products, dependable service, and a personal touch you won’t find with national chains.
Written by the company
9 Battle Road, TQ12 6RY, Heathfield, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very pleased with my dishwasher purchase. It was simple to order the machine and choose my preferred delivery day online. The next day I had a phone to confirm and say thanks for my order which I thought was nice.
On the morning of my delivery I had a call with a two hour window, so I could plan my day.
The delivery chaps were very friendly, polite and efficient.
Having previously purchased and taken away from store with them, I would 100% recommend Sparkworld and their home delivery service too!
Excellent service. Arrived exactly when they said they would. New machine installed and the old one taken away for recycling with no issues at all. I highly recommend them.

Reply from Sparkworld
Fast delivery brilliant price for quality item can't go wrong thanks alot to everyone 👍

Reply from Sparkworld
Very quick and prompt delivery. Fitted and all packaging removed. All very good experience..

Reply from Sparkworld
Good pricing, fast service. Very helpful staff on live chat when I had a query. Definitely recommend.

Reply from Sparkworld
Second time shopping here and i'm that confident in them I'll leave a review early.
Honestly wish i could pick up sparkworld and move it to Northants.
First purchase everything went well till my robovac had what can only be described as multiple breakdowns and had been speaking to shark. They gave the authorisation to return, so spoke with sparkworld and they took over the rest.
Refund was quick and Mark T kept me fully informed as they needed to verify and get details on what to do with the machine.
Move on to now and have had my eye on a couple of shark fans, given the current heat, Amazon had been targetting me with info as it was there i first spotted the fans. Went to check Sparkworld & not only did Sparkworld do both the models i wanted they were considerably cheaper than Amazon..££... One is on order to deliver this week the second to come asap but that is clearly specified so happy to wait for that.
Delivery price on par with other retailers but even taking that into account Sparkworld were still the cheaper option.
Nice they still take NewPay as i can get 0% so beats using my credit card.
All in all from my experiences with them great staff, great prices and better all round customer service than the usual big names.

Reply from Sparkworld
Excellent service from the salesman to the delivery team who were very helpful and went over and above. Would highly recommend

Reply from Sparkworld

Reply from Sparkworld
I ordered the product on Thursday, and it was delivered in the Friday with no charge. The delivery team were really helpful, placed the appliance where I wanted it, and took away all the packaging.
Top notch service!!

Reply from Sparkworld
Great service by Sparkworld. From the moment I bought the machine online, to the telephone confirmation and the delivery.

Reply from Sparkworld
Brilliant service as always, fridge freezer delivered on time lovely delivery guys really helpful, and such good business care and attention from the man who rang me as to when it would be coming.Excellent all round.

Reply from Sparkworld
I paid a visit to Sparkworld on Wednesday needing a new washing machine, the chap was very helpful and helped me pick the best option for me and my budget. I took full use of the free next day delivery. The two delivery guys arrived today, both Martin and Jay exceeded my expectations and were absolutely fantastic. My whole experience with Sparkworld has been amazing and I will definitely recommend to friends, family and will 100% return in the future.

Reply from Sparkworld
the foot was missing from the dishwasher but this was quickly rectified , and the guys that delivered and fitted it were very friendly and helpful.

Reply from Sparkworld
Good price. Quick delivery. Good product. Friendly and helpful sales help. Friendly and helpful delivery service. Thank you

Reply from Sparkworld
The product was as described. The workmen arrived within the agreed time slot, were polite and efficient in fitting the appliance. Thank-you.

Reply from Sparkworld

Reply from Sparkworld
Smaller fridge than my old conked out one, but a great price, with free delivery in the local area, as well as being delivered on the day and time promised. And it's in full working order too - so no complaints.

Reply from Sparkworld
The delivery was bang on time and your guys so good

Reply from Sparkworld
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.