Spence Willard Reviews 

Spence Willard Freshwater handled the probate sale of my parents' bungalow. Not living on the Island and dealing with bereavement it was a relief to have such a professional team to market the property and negotiate a sale for me. Jason and David understood my position, obtained a good offer, kept me informed throughout the sale process and even did final meter readings. Great service - thank you.

The Spence Willard team Freshwater provided a professional and extremely responsive service. In particular, David Langford, showed his extensive experience and knowledge in helping us navigate our property purchase here on the island. David also kept us abreast of matters whilst we were dealing with our sale in Devon.
Would 100% recommend them.

Bronte and all the team at Spence Willard deserve 5 stars all round. They’ve handled two sales at once and were brilliant from start to finish. Professional, precise, knowledgeable and all with that needed human touch. Couldn’t recommend them more. Should life take me that way again, I’d use them without thinking twice. Thank you, all.

Spence Willard provided a very professional and friendly service from the viewings through to completion of the sale of my house. In a 'challenging' market, they were consistent in their approach to marketing the house, achieved an offer close to the asking price and made the whole administration side of the sale a smooth and painless operation. They also helped me with an interim rental after the sale and I couldn't recommend them more highly.

The team at Spence Willard were brilliantly responsive from the very first viewing through to completion. Professional and supportive. Would thoroughly recommend them.

We have recently purchased a property marketed by Spence Willard, and although they were not our selling agent I could not fault their kind and professionalism, in particular Bronte who went above and beyond to help us during the process. We had already sold our house on the mainland some months before and had no access to a printer etc. Bronte arranged for our Solicitor to send her the documents which were printed and returned on our behalf. Thank you Bronte and the Spence Willard staff for your great service.

Great attention to detail and care taken with us as vendors and potential buyers. Responsive and enthusiastic about their service to project a positive view of the house sale. Both reflective and intelligent in their dealings with everyone involved. Thank you.

Continued support from the very beginning of the process. Communication throughout the whole process.
Explanation given for every step, buying/selling a house was relatively new for me and I had no idea.
Jason from the Freshwater branch could not have done more for us.

Emma and Bronte went out of their way to make me feel listened to and valued. Nothing was too much trouble for them. All of the staff were professional, helpful and friendly. I felt that they took the time to get to know both me and my house before putting the house on the market.
Thank you Spence Willard for your great service!

It was refreshing to pop into Spence Willard on the off chance, and ask if we could view a property.....the answer was yes, I'll see you there in an hour. Upto now, everyone else was maybe, but can't do it for the next 3 days!

Bronte showed us around and was enthusiastic........all the way through the long drawn out buying process. Always on hand to help.

Although only buying a small flat, the standard of service was the same as if we were buying a £1m house.

Wouldn't hesitate to recommend Spence Willard.

Bronte Ramsey has been amazing keeping me informed constantly with the very difficult process of selling my flat. Nothing was to much trouble and dealt in a professional manner . Thank you

We cannot fault the team at Spence Willard in Yarmouth. They have been absolutely brilliant in helping us achieve a swift and smooth sale of our Island home.

Communication was excellent throughout, and we always felt they were on the ball and keeping everything moving. They really understood our position, and we felt valued and well represented as sellers— which was a refreshing change from previous experiences where the emphasis seemed to be on keeping the buyers happy.

Their knowledge of the Isle of Wight and wealth of experience in the industry really shone through. A special thank you to Duncan and Lesley for their hard work, support and sound advice. We wouldn’t hesitate to recommend them.

Very professional throughout - from appraisal and valuation of the property to marketing, viewings, and sale. Excellent communication from all concerned. Gaynor, Zadie, and the team were all positive and friendly, reducing the inevitable stress!

Gaynor & Zadie, worked so hard in our purchase on the island, and with there persistence and patience we finally exchanged and got our completion date.
Communication was excellent whether that be via the phone or email, we were kept updated at all times.

Definitely recommend them as a highly efficient and communicative estate agent.

Spence Willard helped us over many months with the sale of our property at St Helens, Isle of Wight.
They kept us in touch at every stage and there was always someone in the office to offer assistance if required.
The Staff were always very helpful and considerate.

Excellent service by Spence Willard with particular thanks to Emma Bradley who dealt with the sale in a highly professional, thoughtful and caring manner. An outstanding negotiator keeping us fully informed throughout the process

There is no ‘I’ in team which the Freshwater office demonstrated in helping us with our recent purchase. All members of staff were able to assist us through a prolonged house move knowing who to contact when we asked questions and were readily available to give us support when various processes appeared to be slower than anticipated. Thank you all so much in helping us achieve our goal.However, despite stating this special mention must be given to David, our link person, for his calm and reassuring nature.

Buying a property is always a stressful business! I had a great experience with Spence Willard. Lesley and Duncan were calm, professional, efficient and really helped us through a few difficult problems that cropped up along the way. I have bought quite a few houses over the last few years and they made the process a lot easier. Thank you!

A wonderfully impressive team that went above and beyond - they were personable, knowledgeable, professional and ensured a seamless and positive experience from start to finish and even after we were given the keys to our new home. Tracey had taken the time to know what sort of house we wanted and where, which lead to her notifying us as soon as our now home came to market - we will be forever grateful. Debbie was so helpful in letting us view the property twice and accommodating the times we were on the island. Hannah was so friendly and professional keeping us informed every step of the way and responding in such a positive and open manner to every email and phone call we made. What can be a very stressful process was made more than manageable because of their whole team approach. Thank you so much, Natalie and Jonnie.

I have just retired to Bembridge from the mainland.

I found that the Bembridge office were always polite, and extremely helpful, taking a lot of the stess out of moving, buy keeping me informed and being available to assist if needed ( nothing seemed to be a problem).

I highly recommend this company to help you sail (⛵️ ) through your purchase, as aftercare is wonderful.

Thanks