SCAM / FRAUD
I decided to give a try, the app itself is very bad. I wanted to unsubscribe but I keep getting charged. They subscribed me to some other services too without my consent. I am unable to unsubscribe, customer service not very helpful. Please AVOID, it is not worth it.
Reply from Spiice
Hello Mike,
We are sorry to read about your experience. Please note that no charge is made without the user’s prior consent. All subscription details (price, duration, renewal terms) are clearly displayed and must be accepted before payment validation, in accordance with our Terms & Conditions . A confirmation email is also sent after each purchase, including the amount charged and customer service contact details.
Subscriptions renew automatically unless cancelled within the required timeframe . You can manage or cancel your subscription directly from your account. If the subscription was made via the App Store or Google Play, cancellation must be done directly through the store.
We do not subscribe users to external services without consent. It may be a misunderstanding or a subscription taken via a partner platform. If the situation is still unresolved, please contact pauline.serviceclient@rencontre.com so we can review your case in detail and assist you properly.