Spinia  Reviews 

I wanted a relaxing evening, but ended up feeling frustrated.

Absolutely disappointed. This is not my first review. Told to contact live support for first review & did that just for disappointment & making me do their job. Now this time I won some money on the wheel drop & contacted live support to be told that I have to be patient and it would be paid when Pragmatic pays me. Checked terms and conditions and everything I did was within their conditions. Why do yous even have live support if they’re only going to tell the customers they have to wait? Yous are advertising the wheel drop, so it should be yous who push for the payment to be made. Not make people wait. Yous don’t wait when we deposit the funds, so why should we have too. If I could rate Spinia a zero I so would. Pretty annoyed that nothing has happened.

Games are outdated. No new releases, just the same old junk.

Spinia sent a "transaction confirmation" but my Kiwibank account shows NO deposit after 19 days! When I asked for the SWIFT tracking number, they ghosted me. My bank confirmed no transaction was even attempted. They’re lying – this is theft!!!

Every question I’ve asked has been answered with confidence. These people know the site inside and out.

That’s not true — I’ve done everything within my reach and provided all the information requested, yet your responses remain vague and unhelpful. You still haven’t given me any real solution. Please, as you said, if this is not a scam, have someone genuinely reach out to resolve this situation regarding the payment of $1450 NZD dated June 17.
“ Dear Player,

We kindly ask that you provide us with the official letter from your bank indicating that the funds could not be located. This will enable us to proceed with the investigation and offer you an accurate response.

Your cooperation and understanding are greatly appreciated.

Best regards,”
That is your solution!
So nothing

First of all I am a VIP player at another casino been there for 14 years so I no my way around online casino's
Spinia casino is
Rubbish a complete waste of time and only there too rip players off i played all week,Games were great even though they didnt pay verymuch percentage doesn't seem right to me I filled out all my documents that were required next min my win was rejected,emails weren't very clear on why???no reason at all
So I quit (Scam)

The games are fun and easy to enjoy, and the support is quick—everything works smoothly.

For a number of reasons, Spinia became one of the most well-know online casinos very fast. First of all, the slots are great: there are several games with really imaginative and striking themes. Everything from sci-fi slots to Egyptian adventures was available for me to try, and they were all of very high caliber. The benefits also come quickly. Both times I cashed out, the process was easy and speedy. Compared to many other casinos I've been to, the money reached my account in less than a day. Additionally, the platform is incredibly easy to use. Bonus claims, balance checks, and games are all straightforward.

Gamers of all skill levels can enjoy the amazing selection of games on Spinia. The variety of slots is fantastic animations, music, and themes. The live casino is equally amazing. It features great streaming and knowledgeable dealers. The excitement is increased by this. What truly sets Spinia apart, in my opinion, is their dependability. I have made a few withdrawals. The procedure was always quick and simple. Within a day, the money was in my account. Not having to deal with delays or unanticipated costs is comforting. Finding games or accessing promos is made simple by the sit's clear ad use-friendly design. Several of Spinia's ingenious incentives have already helped me. I'd be pleased to suggest Spinia to everyone as a top casino.

The fact that everything is so practical is what most impressed me about Spinia. The website is great since everything makes sense and it's easy to navigate through the games and promos. It readily opens on any device, whether desktop or mobile. There are both contemporary, themed slots with innovative features and traditional table games, making the assortment of games outstanding. The live casino has also been a lot of fun for me; it's quite realistic and engaging to play. The withdrawals are timely and never take more time than is necessary. The process was quite each time I cashed out. The benefits offered by Spinia enhance the experience and are reasonable and clear. I suggest Spinia. The site is dependable and enjoyable. It prioritizes speedy payments, quality, and ease of use. I'll keep going to this casino on a regular basis.

beware of this scammer won a lot of money but did not get paid out and eventually got taken away by small print that was not correct. you will eventually be bullied they suddenly put your account in polish instead of dutch. beware!

Subject: Re: Refund Request

Dear Spinia Casino Team,

Thank you for your response. I appreciate your reference to the Terms and Conditions. However, I must respectfully disagree with your decision to decline my refund request.

While I understand the provisions outlined in your Terms and Conditions, I would like to emphasize that these terms cannot be used to shield the company from responsibility when operating in jurisdictions where online gambling is illegal. A service provider must ensure compliance with local laws in all regions where its services are offered. Relying solely on a disclaimer does not absolve the company of its obligation to operate legally and ethically.

It is unreasonable to expect customers to bear the full burden of legal compliance when utilizing services from a professional entity. Your company’s failure to ensure that its operations were lawful in my jurisdiction raises serious concerns, and the Terms and Conditions cannot override this fundamental issue.

Additionally, I would like to bring to your attention that other casinos under the N1 Interactive group have refunded me under similar circumstances. This precedent further supports the validity of my request and highlights the need for consistency in handling such matters across all platforms under your corporate umbrella.

Given these circumstances, I respectfully request that you reconsider my refund claim. I believe that a full refund is warranted, in accordance with principles of fairness and responsible business practices. Should this request be denied again, I will be compelled to explore other avenues to resolve this matter, including but not limited to legal action.

I trust that you will give this matter the attention it deserves and look forward to your prompt response.

The documents I sent for verification was very easy. They are a different casino site then one other I am playing on as well, but there I play only Sports betting. You got to read the rules first before you play, so you won't be suprised and you do not need to write nasty things about them. But please read all the rules first. The VIP Manager I have, Yasmin, is a real good person and always tries to help me out. Also sometimes she makes exceptions for me, which means that they are also open to do so. For me, great site to play and good service.

I had a back and forth situation with spinia about not paying my money and because of the reviews I read in here it blinded my judgement spinia had paid my winning fees to spinia my sincere apologies and everyone reading the bad comments here don't fool yourself by other opinions u can play safely.

Great website, positive energy only and customer support is always there when you are struggling on something! I can really prefer it to anyone!! Cheers!! :)

It is not a question that Spinia is my favourite online casino!! I tried many others but I think here are the most varied providers and the most exciting games! Spinia has also the best service, the transactions are fast and the support always immediately ready for help in the live chat. What also makes it my favourite casino is that there are many possibilities for getting bonuses, and if there is no bonus at the moment, the personal VIP manager always can help you out! Thank you Spinia and thank You Tammy for alway getting a fast and professional service!!!🥇

Great site to play! Had some big winnings. But is always. I have a vip manager who always help when something is wrong and problems always solved. I revieved every penny i won and always with instant bank transfer

Spinia is a very good casino, I only had good experience with it and I still do. I had no issues my withdrawals, my bonuses, etc. My VIP manager Ilona is amazing, always quick to answer me, cares about the player, ready to solve anything. Even when I contact the live chat, they are always there to help me. Honestly I don't understand why people would have bad experience with the casino!!!

Fishy Scammy No KYC Casino, lets you deposit all the money you want but as soon as you'd like to withdraw they hold your money 🤣 Ive deposited over 120€ on this site and i've never been able to withdraw because i've lost everything, today i've deposited 20€ and made 63€ and they rejected my withdrawal request twice. After a while i've contacted support and out of nowhere they tell me to upload my personal documents? What kind of casino lets people play without verification and then when they want to cashout they ask for it, I AM NOT sharing my personal documents with this scammy casino. STAY AWAY FROM SPINIA 🤮