Customer success team were really…
Customer success team were really helpful and in particular Joy. Helped, guided and really opened my eyes to some of the areas I was not getting the most value.
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Established in 2016, Sprift offers the most comprehensive source of data on UK properties. Through its data, Sprift is on a mission to better inform buyers and ultimately, reduce the time it takes to complete a house sale.
United Kingdom
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Customer success team were really helpful and in particular Joy. Helped, guided and really opened my eyes to some of the areas I was not getting the most value.
I wasn't sure if there was a technical issue so I e-mailed customer support to ask, had a very swift response from Ellie, and then some really helpful info from Megan. Both were really quick to respond and really helpful

Reply from sprift
I've been using Sprift for a few months. Beforehand I reviewed the market for similar providers and nothing came close. As a property professional reliable data is essential for my work. I am able to use the information to accurately value properties, monitor my local market performance and provide information to buyers looking to acquire property. Very happy to recommend.

Reply from sprift
"A big thank you to Ellie and Adam at Sprift for the constant training, support and guidance in using this amazing bit of software. The onboarding process, webinars, useful tips and ability to approach the team with suggestions has been incredibly helpful and it's the best software I've ever used in 10 years of sales and lettings. The content and data it gives you makes my new estate agency business stand head and shoulders above the rest and I couldn't do it without Sprift and the team behind it. Keep up the good work! James Harvey. Managing Director - Golden Sands Property Management"

Reply from sprift
Love the every increasing improvements to this product. The Team never stop implementing improvements. All the information is there for a Property Investor, Landlord, Agent. Dynamic Online Reports are fantastic and their day to day support is instant. (Thank You Georgia)

Reply from sprift
Its ok with a wide range of tools. However, when it comes to canvassing, issues arise unless you use their templates. Uploading your own brochures and designs can be problematic, even when you adhere to their specified measurements. Despite aligning your brochure correctly, printing issues may still occur once it has been mailed out.
Furthermore, attempting to contact them to resolve these problems can take a considerable amount of time, and the issue may remain unresolved.

Reply from sprift
Been using sprift for several years now. Excellent platform! Would highly recommend. Ask for Adam, great account manager 👍

Reply from sprift
We started using SPRIFT last year after initially trialling, the system is fantastic, informative and covers exactly what you need to suffice material information etc. We have been able make efficiencies within our business with the use of sprift reporting rather than manual workarounds.
ADAM has looked after us amazingly, we have had a vast amount of requests, which has resulted in custom reports with their development team yet nothing has been too big of an ask! Adam is always on hand to provide support, update on developments etc.
Friendly team; always looking to help! Would 100% recommend.
Can’t thank the team and specifically Adam enough!

Reply from sprift
Sprift is an exceptional prospecting and analytical tool our agents use to source and generate business.
Adam and his team have always availed themselves to provide, quality training, support and help in using the platform.
Our agents enjoy exploring its capabilities and how it gives them confidence, improving their knowledge and skills when valuing sellers homes and helping buyers to make informed decisions.

Reply from sprift
This company is honestly awful. I would not trust them.
We cancelled our service with Sprift over a year ago. Out of nowhere, they reinstated a Direct Debit and attempted to take money from our account without any notice or discussion. When we disputed it, instead of resolving it reasonably, they threatened debt collection over a £60 invoice that we strongly dispute.
Completely unprofessional. No one picked up the phone to discuss the issue and the situation caused unnecessary stress and wasted time.
I have now had to escalate the matter to Trading Standards, the ICO and the Financial Ombudsman due to the way it has been handled.
Businesses should be very careful about handing billing authority to Sprift. In my experience their practices are extremely poor and their customer service has been non-existent.

Reply from sprift
Needed our reports amending / updating - undertaken efficiently by Ellie

Reply from sprift
Excellent product and service, it gives my clients everything they need and helps in securing business. Excellent tool and great support particularly from Ellie.

Reply from sprift
Ellie delivered training on Sprift for a group of colleagues that were new to our business. She was clear, concise & very knowledgeable. The platform itself is an absolute game changer for our industry. It is so empowering having this much granular detail at our fingertips.

Reply from sprift
“I’ve recently rejoined Sprift after having used them intermittently about six months ago, and I have to say they’ve been fantastic. The team, especially Joy, has been incredibly helpful in getting me set up again. Even though the monthly cost is on the higher side, the value of the data and insights Sprift provides is absolutely worth it. It’s been a great asset for my property business, and I definitely recommend them if you need reliable property insights. Thanks again to Joy and the Sprift team for the great support!”

Reply from sprift
Always great to Work with. The data and prospecting works for us, so its a win win!

Reply from sprift
I cancelled my subscription and continue to be billed.
I have been in touch and for over 3 weeks the finance department and any member of the team at Sprift have failed to reply to my email.
Got a response on Trust Pilot saying that someone has been in touch. No such correspondence has taken place.
2 star now down to 1.
Appalling.!

Reply from sprift
A really useful tool for our agency, helping to gather key information quickly

Reply from sprift
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