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Review summary

Created with AI, based on recent reviews

Considering 93 reviews, reviewers had a great experience with this company. Customers are really happy with the products, finding them to be great tools that enhance their desktop experience and workflow. Many appreciate how the applications help organize multiple apps and windows, reduce clutter, and speed up multitasking, especially for those with single monitors or multiple browser profiles. People also praise the variety of customization options and the innovative nature of the products. However, some people were dissatisfied with certain aspects. A few users reported occasional bugs, such as backgrounds not loading or flickering issues, and some found the product key verification process annoying. There were also mentions of specific programs not working well with certain security software or causing performance degradation. Additionally, some customers expressed frustration with the company's licensing model, particularly regarding lifetime licenses and updates, and a few had difficulty reaching customer support for assistance with issues like refunds or product downloads.

What people talk about most

User experience

Clients share positive opinions on user experience, with many praising how the software helps organize their... See more

Product

Reviewers highlight ambiguous aspects of product. Many customers praise the quality and innovation of... See more

Application

Reviewers express ambiguous feedback about the app. Many users praise its ability to group applications into... See more

Website

People report ambiguous experiences with the website. Some customers appreciate its convenience for... See more

Customer service

Consumers find customer service to be ambiguous. While some reviewers praise the helpfulness of support... See more

Reviews shaping this summary

Rated 4 out of 5 stars

For those looking for a utility that can organize multiple apps and windows into a single, tabbed interface to speed up workflow, this is your tool. I use it all day every day. It never gets in the wa... See more

Company replied

Rated 4 out of 5 stars

I have found Groupy to work extremely well. In fact I have a group of programs which I open with Groupy in their respective tabs and it works great. Saves time opening each program every morning when... See more

Company replied

Rated 4 out of 5 stars

Great tool with some specific programs. Lack some proper binds : total custom bind, be able to choose specific window (for example i want to choose window 3, first one, last one and previous one. V... See more

Company replied

Rated 4 out of 5 stars

I only gave 4 stars due to MULTIPLE INCIDENTS of my background not loading on boot-up. All I get is a blank white background and I have to go in and re-select my image several times before the program... See more

Company replied


Company details

  1. Software Company

Information provided by various external sources

Stardock, your competitive edge in corporate solutions, entertainment, and consumer software for Windows. Themes, skins, icons, desktop enhancements and strategy games!


Contact info

3.8

Great

TrustScore 4 out of 5

330 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 96% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

Stardock is the best.

My username is my email address. I changed it to my current address as the previous one became defunct. But, I couldn't change it because I couldn't validate at the old address. What to do? Here comes Stardock customer service to the rescue. In two days I got all the software activation codes for the all the software I have purchased over the years. Now my computer looks and acts the way I want it to. I have been using Stardock software since the days of Windows 7. I am always happy with the quality and innovation in every one of their products. Apple has got nothing at all like this.

May 4, 2026
Unprompted review
Rated 1 out of 5 stars

Problems with Renewing Stardock Products

I've had a good experiene with Fences 6 until now. I need to renew my software and did so. Received a confirmation. Unfortunately, the instructions on how to let copy of fences know of the renewal is missing. My software will stop working in three days. There is NO way to contact the company or the company that handle the sales process. Beware of this company !

May 6, 2026
Unprompted review
Rated 1 out of 5 stars

Impossible to uninstall

Impossible to uninstall, scummy af

April 29, 2026
Unprompted review
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Reply from Stardock

Hello Arvid,

This reads more like a support issue than a review of the product.

If you are having any issues with any of our apps, please let us know in the forums and we will assit you

https://forums.stardock.com/forum/175

Sean Drohan
Product Lifecycle Manager

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Rated 5 out of 5 stars

Should be built into Windows!

Groupy is one of those apps that feels so natural it should already be part of Windows. The ability to group apps and windows into tabs makes multitasking cleaner, faster, and far less cluttered. Once you use it, going back to regular window management feels outdated.

April 23, 2026
Unprompted review
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Reply from Stardock

Thank you for the feedback, Ashley.

Sean Drohan
Product Lifecycle Manager

Rated 5 out of 5 stars

Neat and Tidy: the name of the game

I look at my wife's computer when she has multiple windows open and I don't know how she manages to find things. Groupy keeps everything neat a tidy with the tabs easily accessible. Like Fences and Start...I don't think I could manage a screen nearly as easily as I can now.

April 2, 2026
Unprompted review
Stardock logo

Reply from Stardock

Thanks for the feedback, Paul.

Sean Drohan
Product Lifecycle Manager

Rated 2 out of 5 stars

Stardock support is non-existent!

Love Start8/10/11, but the support is non-existent.

I asked a simple question over three years ago. I didn’t get a response, so I sent a reminder - that was two years ago. Still no response, but yesterday I got an automated message declaring that “…the status has changed to Done”. Stardock support is non-existent!

March 28, 2026
Unprompted review
Stardock logo

Reply from Stardock

Sorry your experience was poor.

As the auto-responder details, for product usage questions, we use our forums to help clients

https://forums.stardock.com/forum/175

If you have an account question, please place a ticket here:

https://stardock.atlassian.net/servicedesk/customer/portal/4/group/14

Sean Drohan
Product Lifecycle Manager

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Rated 5 out of 5 stars

Microsoft could not do this

Microsoft tried to add the features Groupy, and they couldn't. Groupy does one thing, and it does it well. It groups applications into tab groups. The tabs can be for multiple instances of the same application or different applications.
I always use Groupy with OneNote so I can have multiple notes close together.

March 23, 2026
Unprompted review
Stardock logo

Reply from Stardock

Thank you for the kind words, Tom.

Sean Drohan
Product Lifecycle Manager

Rated 5 out of 5 stars

Incompetent AI support from Stardock

I request a refund because I was double billed for the same product, I don't need information on software activation or how to use the software.

The AI software is bad but happily their live customer service is great. They responded quickly and resolved my issue. I am therefore changing my evaluation from a 1 to a 5.

March 15, 2026
Unprompted review
Stardock logo

Reply from Stardock

Sorry to hear you had issues, Louis.

Anyone needing a refund just needs to place a ticket to have that done:

https://stardock.atlassian.net/servicedesk/customer/portal/4/group/13

If you fill out that form, it will be handled straight away...

Sean Drohan
Product Lifecycle Manager

Rated 5 out of 5 stars

Descapes 11

Descapes 11. It is one of my favorite programs, with over 4000 animations to choose from. I have 21 folders, each with about 115, set to change every 5 minutes. Sure beats a photo desktop any day. I highly recommend all Stardock products. No other developer comes close to the quality and choices that you can customize your software. Very reasonably priced

March 16, 2026
Unprompted review
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Reply from Stardock

Thank you for the kind words and feedback, Brian.

Sean Drohan
Product Lifecycle Manager

Rated 4 out of 5 stars

Allows me to open multiple desktop apps…

Allows me to open multiple desktop apps with one or two clicks -- total of 8 in groups of two, each on own monitor. Others can be added with a right click.

March 15, 2026
Unprompted review
Stardock logo

Reply from Stardock

Thanks for the feedback, Paddy.

Sean Drohan
Product Lifecycle Manager

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Rated 5 out of 5 stars

Great forum support.

Great forum support.

March 9, 2026
Unprompted review
Stardock logo

Reply from Stardock

Very glad to hear that, Marcel, ty.

Sean Drohan
Product Lifecycle Manager

Rated 5 out of 5 stars

I cannot live without Groupy

I cannot live without Groupy, and have been unable to live without many of the StarDoc Windows improvements since the early days of WindowBlinds. Thanks StarDock!

March 4, 2026
Unprompted review
Stardock logo

Reply from Stardock

Thank you for the feedback.

Sean Drohan
Product Lifecycle Manager

Rated 1 out of 5 stars

They cancel your purchases without refunding you

I bought software from them, but I can't download it as it's "no longer available to download from us."

I tried contacting their support but they don't do anything and refuse to refund me.

March 3, 2026
Unprompted review
Stardock logo

Reply from Stardock

Sorry to have trouble.

If you purchased a game when we owned Impulse (sold to GameStop over a decade ago), we no longer have the game - you have to retrieve it from them.

If that is not the case, place a ticket here and Ill give you a hand.

https://stardock.atlassian.net/servicedesk/customer/portal/4/group/14

Sean Drohan
Product Lifecycle Manager

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Rated 5 out of 5 stars

Invaluable in keeping my desktop organized

I've been using Groupy for many years, and it has helped me keep my desktop so much tidier and organized. I can create one or several groups and easily see all the open apps in tabs. Over the years, it's become very stable and easy to manage.

March 3, 2026
Unprompted review
Stardock logo

Reply from Stardock

Thank you for the kind words, Michaelle.

Sean Drohan
Product Lifecycle Manager

Rated 1 out of 5 stars

Start11, lack of professional support!

I contacted Stardock for support for Start11 because of two significant problems with it installed on a computer running Windows 11 25H2. I found that Support for Start11 is ONLY by a Community Forum. The persons I have dealt with have been unhelpful and even made silly responses.

As I recall, I called Stardock and pushed every button for perhaps every option and was not able to speak to ANYONE. I don't remember for sure if I was even able to leave a message. I cannot recommend them at all because of their lack of professional support for their own product!

February 9, 2026
Unprompted review
Stardock logo

Reply from Stardock

Hello Wayne,

We, like nearly every software developer today, does not provide real-time \ phone support. We use our forums for all the obvious reasons (stated in the auto-reply when one emails support@stardock.com). I could list them if you like.

That said, post a link to your forum post and I will look at is personally.

Sean Drohan
Product Lifecycle Manager

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