This company rescheduled my pick 3 times in three days and was still late - knowing my storage unit closed early. The. Left for “tape” at Walmart-give minute drive-and returned about an hou... See more
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I did a move from Tampa to NY . I requested a straight delivery and guys delivered my belongings in 3 days .Excellent service , thank you Thx Sol for greasy costumer service and Eugene and Emil for... See more
Hi all, Mark and Nick at Star Van Lines had a smile on during the entire moving process, we are pleased with the service they provided. Always in contact when needed. Finding them was a blessing.
Big thanks to Nick and Eugene for their work! And a special thanks to sales guy Justin Our family moved from Florida to Illinois , everything was very professional
Company replied
Company details
- #12 of 20 best companies in Moving Company
- #13 of 19 best companies in Moving and Storage Service
Written by the company
Star Van Lines is a Moving company (not broker) providing excellent services for customers. Serving long-distance, local, commercial moves. Packing and unpacking services, piano moves. Storage service can be provided and temporary storage use is free for our customers. We provide discounts for seniors, veterans and our permanent customers. Only fair prices and great service with respect, support and kindness. Our team is able to provide you with a quality experience , we are here to make your move as easy as possible. We are confident that every customer will find moving effortless with our expert and reliable moving team. We keep our customers informed. Every move is customized to meet the needs of each person, business, and family. As a nationwide moving company we are fully licensed and can serve your needs in California, Florida, Nevada, Washington, Arizona, Colorado, New York State, Texas , North Carolina , Georgia and deliver your loads nationwide. Start your move today with a free quote or make a call us by 855-822-2722 and our managers will be happy to help you and make your move stressless.
Contact info
Southwest 31st Avenue 1821, 33009, Hallandale Beach, Florida, United States
- 8558222722
3.0
Average
8 reviews
Replied to 40% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Worst experience ever!
This company rescheduled my pick 3 times in three days and was still late - knowing my storage unit closed early. The. Left for “tape” at Walmart-give minute drive-and returned about an hour later.
They then charged me to hold the furniture overnight. Over 3.5 hours late the next morning. Would only accept cash or a direct deposit to their movers.
Almost every piece of my mother’s antique furniture was damaged due to their packaging and mishandling. Now, I cannot post a bad review on their website, nor can I get them to return a call or answer emails.
Horrific experience …compounded by the fact that my mother had just died weeks before! Do NOT use this service.
Legal ramifications to follow.
May 31, 2025
Unprompted review
Worst Experience ever
Worst Experience ever - final price was 2x the initial quote, very slow service, additional charges not included in the original quote: elevator charge, charge for walking more than 75ft, insurance for delivery to the building (requirement very common in florida)... was ghosted by customer/sales agent when I called to question the total invoice.
February 6, 2025
Unprompted review
Reply from Star Van Lines - Florida
Please provide details of your move . We can’t see you among our customers
Big thanks to Nick and Eugene for their…
Big thanks to Nick and Eugene for their work!
And a special thanks to sales guy Justin
Our family moved from Florida to Illinois , everything was very professional
July 9, 2024
Unprompted review
Reply from Star Van Lines - Florida
Thanks for your review! it was honor for us to help you!
I did local work from Fort Lauterdale…
I did local work from Fort Lauterdale to Tampa who was my best experience Mark and Kolya smiled and were very polite
April 28, 2024
Unprompted review
Hard Workers, Good communication.
Hi all, Mark and Nick at Star Van Lines had a smile on during the entire moving process, we are pleased with the service they provided. Always in contact when needed. Finding them was a blessing.
April 27, 2024
Unprompted review
Great and very fast movers
Great and very fast movers! Super professional and efficient. Will definitely use again if I have to move.
April 2, 2024
Unprompted review
Reply from Star Van Lines - Florida
Thank you
I did a move from Tampa to NY
I did a move from Tampa to NY . I requested a straight delivery and guys delivered my belongings in 3 days .Excellent service , thank you
Thx Sol for greasy costumer service and Eugene and Emil for taking care of my belongings 😊😊😊
April 27, 2023
All of my furniture got destroyed
These people are crooks . They moved me from Florida to New Jersey and all of my stuff showed up soaking wet. TV’s , bed, couch, chairs , paintings , photos . Everything is destroyed. They lied and said they have $10k insurance but are only willing to give me $500. The move cost me over $2k, they won’t even refund that. This is the worst experience I’ve ever had. Every single thing is ruined. And now they won’t answer my calls or emails. Do NOT use this company. They are the worst . I have pictures of everything.
February 26, 2023
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