Stasdock Reviews 

Really happy with my experience with Stasdock, and I wanted to give a special mention to Tess Morin, their Customer Success Manager.

I placed my order on a Friday while I was visiting Prague, hoping it would arrive by Monday. Unfortunately, with the weekend in between, the order couldn’t be shipped in time. Since I was leaving Prague on Tuesday afternoon, I reached out to Tess to see if I could cancel it.

By then, the shipment had already been processed, so I was advised to contact FedEx and arrange for the package to be returned. I thought that would be the end of it, but to my surprise, Tess arranged for a new shipment to be sent directly to my home in Dubai, without charging me anything extra!

I genuinely appreciated this gesture. Tess was extremely helpful and responsive throughout, and what could have been a frustrating experience was handled really well. It’s these little things that make a big difference when dealing with a company.

Coming to the product itself, I’m really impressed! The quality, design, and finish are absolutely brilliant. It looks fantastic, feels premium, and you can tell a lot of thought has gone into it.

Even the packaging deserves a mention. Everything was beautifully presented and neatly packed. The unboxing experience was genuinely impressive, which isn’t something I say very often!

Overall, I’m extremely pleased with both the product and the service. Stasdock clearly takes pride in what they do, and it’s reassuring to know there’s a great team behind the product.

A big thank you to Tess for going out of the way to help me out. Really appreciate it!

Would definitely recommend Stasdock!

Looked around and decided to go for this product, so pleased I did for a number of reasons. Firstly customer service is top notch and Tess was fantastic and easily accommodated an ordering mistake and second is the product! Nicely wrapped, well made and maybe weighs more than the bike, simple instructions and good quality plugs and screws for the wall.
If your thinking about then just do it

I ordered the Stasdock - Happy Black nearly a month ago. The payment went through and the order was accepted, but the status has been stuck on "We’re preparing these items for shipping" ever since. I have reached out to customer support multiple times seeking an update, but I have received zero response.

It is completely unacceptable to take a customer's money and go silent. Based on my experience, I would not recommend Stasdock at all. Avoid them at all costs because you will likely never receive the goods you purchase.

Quality product and customer service. They helped with my request immediately, thanks again Tess.😉
I recommend the original product to everyone.

We ordered two Stasdocks on a Sale. The setup took a long time because we needed a strong drill for our walls but we finally installed it and not only do the bike racks with the bikes on the wall look totally great, we finally have solved our messy bike problems in our flat.

Once you have the holes installed the setup is fairly easy. We even managed to save more space by installing two docks above each other which also looks kinda neat.

Great shoutout also to the customer service, we had a defect with an accessory and at first they told us we can't get a warranty claim, but after describing the situation they were totally understanding and helpful and sent us the new part for free.

I recently purchased a bike rack from Stasdock, and I couldn't be happier with my purchase. The quality is outstanding, and it securely holds my bike with complete confidence. Installation was straightforward, and the finished setup looks fantastic.
What surprised me the most is how it transformed my living room. Instead of just being a storage solution, it has become a beautiful backdrop—almost like having a live piece of art or a framed display behind me. It showcases my bike perfectly while keeping the space neat and organized.
The product exceeded my expectations in both functionality and design. Thank you, Stasdock, for creating such a well-made and elegant bike rack. I highly recommend it to anyone looking for a secure and stylish way to display their bike. From Dubai, UAE.

I received my product and love its utility and the quality of its construction. I misplaced the hardware to install the bike rack, and the Stasdock customer service team got me back on track with a free replacement kit. This company is absolutely outstanding and really cares about its products and customer satisfaction. Customer service and communication were terrific.

The product feels sturdy (while there are cheaper alternatives, as it does feel like drop shipping ). Besides the customer care is enormously helpful and thinking a long.

Amazing company the bike stand arrived fast and was easy to put up i even managed to do it on my own its that straight forward, also I had forgotten the wheel strap which I reccomend to anyone ordering as keeps wheel straight when on wall and the customer service was amazing in getting that sent out to me after , great company and great product, 10/10

I have just ordered a stasdock so my bike can hang on the wall. I forgot to put a wheel strap with my order and wrote a e mail if I could buy one with my order and next day they answered that a wheel strap was added to my order with no ekstra cost that is really service and so quick respond 🤗

Great product and easy to mount. customer service is excellent. highly recommended!

Great customer service when I moved home. Great product also really does look great hanging on the wall

Good product, BUT the screws were broken during normally Installation!
Hopefully I get new ones!

I purchased Stasdock - Happy Black and it was quickly delivered. I lost the mounting kit and the team helped me super quickly to get a new one. I loved the customer centric approach!

Great customer service. They provided a free spare parts

Ordered item, arrived as expected. Issue has arisen now that I have tried to return it. Followed all instructions, can see the returned item has been received, yet I have had no acknowledgment from Stasdock of my return OR a refund. It has been over a month. Still chasing, still no answer.

Got gifted two Stasdocks some time ago for my two bikes. After moving houses I lost some items which prevented me from adding the Stasdocks to my new home. Luckily, the friendly and helpful customer service pointed me in the right direction and were very thoughtful in helping me out in this situation. Can’t wait to hang the two Stasdocks on my wall again so I can showcase my bikes.

Fantastic customer service. Very friendly and responsive and were able to resend our shipment after the delivery provider failed to deliver the item!