Fast despatch and delivery to England. Great selection of clothing and I'm more than happy with the shirts I bought. Cheers
Company replied
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Great experience. This is my first time ordering from this company and at first I was skeptical about doing so but they delivered it perfectly. I ordered two jackets on Friday 18th Nov however one of... See more
Company replied
I've bought a "good quality brand" pair of sneakers with them and they begin to have holes in them due to bad quality material. I tried to get help with the return and got no answers. Please dont buy... See more
Company replied
It was an efficient service. I received separate order received & dispatched emails. Exactly what I ordered arrived in a timely fashion. No problems at all with this service
Company replied
3.7
Average
204 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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Fast despatch and delivery to England
Fast despatch and delivery to England. Great selection of clothing and I'm more than happy with the shirts I bought. Cheers
April 27, 2026
Reply from Stayhard
Hi,
Thank you so much for the great review! We are thrilled to hear that you are happy with the fast delivery to England and, most importantly, that you love your new shirts.
We really appreciate you choosing us, and we hope to welcome you back soon. Cheers!
Best regards / Nicole :)
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I've bought a "good quality brand" pair…
I've bought a "good quality brand" pair of sneakers with them and they begin to have holes in them due to bad quality material. I tried to get help with the return and got no answers. Please dont buy stuff here.
April 20, 2026
Unprompted review
Reply from Stayhard
Hi Pedro,
We are truly sorry to hear about the issues with your sneakers and that you haven't received a response yet – this is definitely not the experience we want for our customers.
We have searched our system but unfortunately cannot find an email matching your case. We would love to make this right immediately! Please send an email to support@footway.com with your order details and photos of the damage, and we will prioritize your claim right away.
Best regards, Paula
No returns label sent
No returns label sent, you cant download online depsite what they say and no reply from four emails or a returns label to be emailed. Feels like a scam. If not please provide a reply to this with the correct email and a contact number that works.
April 1, 2025
Unprompted review
Reply from Stayhard
Hello,
Thank you for reaching out and sharing your concerns with us. We sincerely apologize for the inconvenience you've experienced.
We've sent you a request for more information through Trustpilot regarding your issue. Please check your email associated with your Trustpilot account and respond to that message so we can assist you further.
If there's anything else we can do to help, please let us know. We're here for you! 😊
Have a great day!
Greetings,
Nikolas
What a joke
WTF. I put à Jersey at 89€ and in the bucket the price it’s 1900€ haha !! Go to hell
April 1, 2025
Unprompted review
Reply from Stayhard
Hello! I don't fully understand what has happened, but of course I want to understand better. Please get back to customer service so we can get clarity and help! All the best
SCAMMERS Don't buy here
SCAMMERS Don't buy here. I bought a jumper for €90 and wanted to return it but dont know how. I sent them an email to explain me but still no answer. Now I'm stuck with it and my money is gone.
February 6, 2025
Unprompted review
Reply from Stayhard
Hello, thank you for taking the time to leave a review. Each order includes a shipping label that you can use to return the goods. I understand that you do not have this left. In order to help you get a new one, please contact our customer service and we will send you one. You have 365 days free return policy with us.
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No confirmation of email of purchase!
No confirmation of email of purchase!
I’ve taken into account it is a Friday and hope to receive one Monday.
If not I will call….disappointed.
Marc Perring
January 31, 2025
Unprompted review
Reply from Stayhard
Thank you for reaching out. I understand your concern. Order confirmation emails are usually sent automatically, but sometimes delays can occur. Please check your spam folder just in case. If you haven’t received it by Monday, feel free to contact us, and we’ll be happy to assist you.
Very good customer service
Very good customer service. Friendly and quick to answer emails.
Only negative is that refunds take a little while longer than I am used to to come through.
December 28, 2024
Unprompted review
Reply from Stayhard
Hello Nicholas,
Thank you very much for your positive review and feedback! ⭐
We are happy to hear that you are satisfied with our customer service and that we were able to help you quickly via email. We are sorry that the refund process took longer than expected. We are continuously working on improving our procedures and your feedback helps us to be better.
Thank you for your understanding and we hope to have the chance to help you again in the future.
Kind regards,
Hanna from Stayhard💜
Reply from Stayhard
Hello Elton
Thank you so much for your fantastic review!
We're thrilled to hear you were happy with the fast delivery and competitive pricing. We aim to make every experience as seamless as possible, and it’s great to know we hit the mark for you. If you need anything else, don’t hesitate to reach out!
Best regards,
Zorigt at Footway+
Goood
I didn’t have any problems with my order. I ordered a DB backpack using a promo code, and it arrived quickly in Finland. The only thing I didn’t like was the packaging—it came in just a plastic bag. For an order like this, they should use cardboard boxes. Would I order again? Yes.
November 8, 2024
Unprompted review
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Brilliant company
Brilliant company - order arrived in perfect condition within a few days. Would definitely use them again
October 31, 2024
Unprompted review
Reply from Stayhard
Hiya!
Great stuff, we're glad to hear it! 😊 Thanks for this review.
Greetings,
Nikolas from Footway+
AVOID!!
I very rarely write reviews but please avoid this company! They sent the wrong item first of all, I returned it the next day and had confirmation of return being delivered (from UPS), I’m still waiting for the refund 2 weeks later. Terrible!
October 1, 2024
Unprompted review
Reply from Stayhard
Hello,
We're of course sorry about the wrong item being sent. We'd like to have this checked for you and come up with a solution. If the refund has been dragging on I'm sure we can quicken it. Sometimes when a wrong item is returned (even if we sent out a wrong item) it needs to be checked and handled longer.
I sent you a request for more information and I'll happily look at this closer for you.
Cheers,
Nikolas from Stayhard
DO NOT USE
Ordered a hat from this seller and had nothing but trouble getting it delivered . It went on so long that I changed addresses due to work and had to get it delivered to the new address. The parcel arrived this morning and rather than the hat 🎩 ordered they’ve sent me a pair of Crocs. After emailing the company to make them aware of the situation I was told to send the crocs back and re order my hat. This after 4 weeks waiting . Told them to keep the money . I won’t be using them again
June 10, 2024
Unprompted review
Reply from Stayhard
Hi,
I am deeply sorry to hear about the issues you’ve experienced with your order. I understand how frustrating it must be to wait for four weeks, only to receive the wrong item, especially after having to change the delivery address. Receiving a pair of Crocs instead of the hat you ordered is certainly not acceptable.
We apologize for the inconvenience and the trouble caused by our response to send the Crocs back and reorder the hat. Your experience is not reflective of the service we strive to provide. Please allow us the opportunity to make things right. If you contact us again, we will do our best to resolve this issue promptly and to your satisfaction.
Thank you for bringing this to our attention, and we hope you’ll consider giving us another chance in the future.
Best regards,
Caroline
Good service and fast shipment to the…
Good service and fast shipment to the UK. No hassle. Would use again!
January 25, 2024
Unprompted review
Reply from Stayhard
Hi Brian,
Thank you for your positive feedback! We're delighted to hear that you had a good experience with our service, and we appreciate your acknowledgment of the fast shipment to the UK. We strive to provide a hassle-free experience for our customers.
We look forward to serving you again in the future. If you have any specific preferences or if there's anything else we can assist you with, please feel free to let us know.
Thanks for choosing us!
Stella at StayHard!
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Super fast delivery through a major…
Super fast delivery through a major carrier and the items were exactly as described. Will definitely buy again!
December 5, 2023
Unprompted review
Reply from Stayhard
Hej Hugo,
I'm glad to hear that you had a positive experience .It's always great when online purchases meet or exceed expectations. Have a nice day!
It was an efficient service
It was an efficient service. I received separate order received & dispatched emails. Exactly what I ordered arrived in a timely fashion. No problems at all with this service
November 20, 2023
Unprompted review
Reply from Stayhard
Hi Andy!
Thank you so much for your lovely review 🌟
It is great to hear that you are satisfied with our service!
We really appreciate your positive feedback and are glad that you experienced efficiency and accuracy throughout the process.
Thank you very much for choosing to shop with us.
Kind regards,
Unn from Stayhard
I’ve placed an order and it’s come out…
I’ve placed an order and it’s come out of my bank I have no received a confirmation email! And when going into my orders it states I haven’t made any orders is this a scam???? Refund my money back I’ve emailed and no response from your team
October 27, 2023
Unprompted review
Reply from Stayhard
Hello,
We understand that this can be worrying, and we would like to help resolve it.
We currently have no insight into your specific order details, but we would like to investigate what has happened and help with your query. Sometimes confirmation emails can end up in your spam folder, so we recommend that you check there too.
If you don't see your order in your account and haven't received a confirmation, it's a good idea to contact our customer service team directly. You can call us at 0800 098 8300 and our team will take a closer look. We are here to help you.
I have made a Oder and it has come out…
I have made a Oder and it has come out the bank 63pound ! However I haven’t the screen still saying I haven’t Oderd and I haven’t received any email !!!! So they have taken it out the bank but not confirmed the Oder !
October 15, 2023
Unprompted review
Reply from Stayhard
I'm sorry to hear about the issue you're facing with your order. It seems like there might be a problem with the order confirmation. I recommend reaching out to our customer service team at store@stayhard.com as soon as possible so we can look into this matter for you and provide the necessary assistance. We apologize for any inconvenience you've experienced and will do our best to resolve the situation promptly. Thank you for bringing this to our attention, and we look forward to helping you!
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Would use again
Hadn't heard of the company before but ordered a bag last Tuesday and it was delivered the following Friday. Absolutely no issues at all and will use again.
September 12, 2023
Unprompted review
Reply from Stayhard
Hello Chris 🌟
Thank you so much for taking the time to share your experience with us! I'm thrilled to hear you had a hassle-free shopping experience and that your order arrived quickly. 💪
At Stayhard we take pride in providing top-notch products and excellent service to our customers. I'm very glad to have gained your trust. If you ever have any questions or need assistance with anything, please don't hesitate to reach out to our customer support team.
Farah from Stayhard 😄
Don't buy from them
Don't buy from them, the clothes don't loon anything like in the photos, and when you return the junk they sent you, they will still bill you 4 euros for the shipping!STAY AWAY FROM STAY HARD SWEDEN
March 14, 2023
Unprompted review
Reply from Stayhard
I am sorry about the inconvenience, we hope that you can contact us so that we can sort this out! Thank you for the feedback!🙂 /Sara
Great experience Legit
Great experience. This is my first time ordering from this company and at first I was skeptical about doing so but they delivered it perfectly. I ordered two jackets on Friday 18th Nov however one of the jackets was no longer in stock which they informed me and issued a refund immediately and also gave me a discount code for my next purchase which is amazing and I will be ordering again. The jacket I did order got it delivered by UPS on the 24th Nov (roughly 7 days). They gave me an update confirmation email and I received the UPS tracking number for ease of mind. I live in the UK so extremely happy with the time it took to arrive. Overall great customer service and happy with the product and length of time for delivery is great.
November 24, 2022
Unprompted review
Reply from Stayhard
Hello! Thank you so much for your feedback! It makes me so happy that you are satisfied.
Have a great day!
Best regards, Sophie.
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