stellaya.com Reviews 

I ordered a Black Box, three Camera dash cam from them. It was clearly advertised a "COMPLETELY WIREFREE" camera. BS. Immediately upon opening the box, I found wires. The screen was slightly scratched as well. I asked for. refunding was dodged and weaved. They've now offered me a 50% refund. NO BUDDIES! I paid FULL Price….. $86.50. You sent me a defective, wrongly advertised product. GIVE ME BACK MY MONEY.

Do not buy the moonstone or turqouise claw type ( vintage) rings from this company!
I bought one of each and within 8 weeks they had both snapped in half in exactly the same place. They were also stated as sterling silver, but the turquoise one turned a copper colour.
I complained to customer service and requested a refund.
In their return email they agreed to give me a 50% refund and asked if I agreed to this.
In my reply email to this I clearly stated that I was not happy with this and because their product is obviously faulty and not fit for purpose under consumer law, that I requested a full refund.
They totally disregarded this and issued the 50% refund instead.
I again emailed them to express my dissapointment and pointed out that at no stage had I agreed to a 50% refund, and again said that I was entitled to a full refund due to them selling what is obviously a faulty product, but have not heard back from them. Again they have ignorned my request and reason for it.
In my experience this company I have found to be dishonest and without regard to customer service.

Great customer service!
Super quick turnaround.
Thank you!

They help me with a shipping problem straight away. Great communications and fast responses.

A 1st class company, fast delivery to UK
Stella at customer services was fantastic.
Would use again.

Today’s issue was handled very quickly with efficiency and professionalism. I am so relieved that my mistake was handled by your staff member. Julie deserves extra Kudos. I will order at a later date.
Thank you so much. Britta Couture

I am a new customer so I cannot rate the actual product. I received damaged packaging of the product and emailed the seller right away. The response was timely and very favourable. I am very pleased.

If I could rate zero stars I would. This company is terrible. I made a purchase in June and in July received a notice that my item was delivered. I reached out to them by email to let them know I never received my purchase. They said they would investigate it and get back to me. After not hearing back I reached out again and was told the shipment was lost and the item was now out of stock. If I was willing to wait 25 days they would re send me my order. I chose to wait because they said the shipping company would not refund the shipping cost and they would pay it. A couple weeks later I see on their website the item I purchased wasn’t showing on back order so I reached out again. I got a nasty email back basically saying they said 25 days and I could track it myself. After a few back and forth emails I was once again told my purchase was shipped and was sent a tracking number which was useless as when I tried to track it I kept getting a message saying the number wasn’t good and there was no tracking. I reached out again and was told the item was lost for a second time. I said to forget it and refund me. They said they would refund me but not the shipping cost. I said that was unacceptable as they lost my order not me. In the end I was told they would give me back part of the shipping cost because times are hard right now. Well it’s now mid October and I still have not received my refund. I have 17 emails between myself and the company. BUYER BEWARE do not order from this company they are scammers!

I placed and order on September 21 and I still have not received my order. I have emailed they for an update with no response..

Amazing customer support and service! Hassle free return and refund. 👍😁

I had ordered SOLAR BUG ZAPPERS (6) for 176.10. Or was placed on 19th Sept, they received my $$$ on the 24th they said my order has been shipped out. I tracked it n NOTHING can’t find my order. Been emailing them continuously, n it kept saying order n tracking has been sent out…. Liars n scammers
***they should b BLACKBALLED, SUED, taken off FACEBOOK n any SOCIAL MEDIA…. Post this!!!

I ordered items by mistake and after I sent a email it was canceled and a refund was issued.

Julia with support was efficient and kind!

Long wait time. Cheap and flimsy product. Does not work as expected. No instructions. This is a two egg poacher. AWFULL

Quick, perfessional, polite response to my issue.

Ordered a product and it was never delivered. The tracking number was fake. I took the tracking number to the USPS and they looked at my shipping delivery history and said no product was ever received. You have a good chance of losing your money if you order from this site.

Excellent very helpful and very professional she explained how the products will work.
Very happy 😃

Never received my order…
The tracking information was so in accurate.
Thank god I had proof that I never received the package. It was so far off from were I live it was crazy. And to think someone else got it :( I was honestly so upset. Wanted it so bad.
However, I Was in contact with customer service. And they actually helped me out. I was very happy with Durian. He responded in a timely manner. And completely handled my situation. I hope you let him know how great he was.
Sincerely,
Diane Tiler

Although the product I purchased did not meet my initial expectations, I would like to express my appreciation for their excellent customer service. They listened attentively to my feedback and processed a refund immediately. Based on this positive experience, I look forward to purchasing from Steyala again in the future.

I made an order and i made a mistake in my address. I reached the customer support and, they could not change my address, so i dit ask for a refund and they did it in 3 days. So for that, im very happy.