Stockfirmati Reviews 

104
•
TrustScore 3.5 out of 5

3.4

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Rated 5 out of 5 stars

Had some problems at the start but now seems like they improved their customer service and are solving issues as soon as possible. There were some old missing orders but now they made a credit and rem... See more

Rated 1 out of 5 stars

Absolutely awful customer service. Actually it's correct to say - no customer service at all. I had several items missing from my parcel - no refund, no items and no feedback for my e-mails I... See more

Rated 1 out of 5 stars

Really so frustrating After i read the reviews of prople i qm happy that i had get my monny back but i miss 50€ i had send email en WhatsApp but like evryone says here they never answer so I will try... See more

Rated 5 out of 5 stars

I have been ordering from this store for a few years now and with so many orders it is normal for some errors to occur. But thanks to the nice Ilaria, every problem is quickly and satisfactorily solve... See more


Contact info

3.4

Average

TrustScore 3.5 out of 5

104 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.4

All reviews

(104)

13 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A big thank you

A big thank you for the seriousness of the staff. réal pros.
The marchandise is great, i am very happy of the service.
Thank you very much.
O.G Sports

October 9, 2026
Unprompted review
Rated 5 out of 5 stars

Very fast execution and dispatch of the…

Very fast execution and dispatch of the order after I paid. I had additional questions and they were resolved within the day. Quality products, carefully packaged. Easy site navigation and perfect communication with the team

April 2, 2026
Unprompted review
Rated 1 out of 5 stars

Beware

Beware: Long-time customers get betrayed after trust is gained

I have been a loyal customer for almost two years, spending over €50,000. Until now, the partnership seemed solid. But my last order was a disaster.

I placed an order on April 30th and waited almost two weeks without any update. After I pushed for answers, I was told the order was ready — only to discover 118 items worth €1,244 were missing at delivery.

No proof, no photos, no videos — nothing. For the first time, the pallet arrived wrapped in black plastic, without the usual branded tape.

They gave no reasonable explanation for the two-week delay or how they handled low-stock items I ordered in full. They even asked me for a missing items list despite insisting everything was shipped.

I strongly believe this is a deliberate tactic — they build trust over time, then pull a scam like this.

This company is no longer the reliable partner I trusted. I advise extreme caution and would not recommend them.

May 30, 2025
Unprompted review
Rated 5 out of 5 stars

Responsive and professional team

We have been collaborating with Stockfirmati.com and are very satisfied with the overall quality of their services. The products are always of excellent quality, and the customer support team has proven to be extremely responsive and professional.

Their prompt communication, operational efficiency, and commitment to client satisfaction are truly appreciated. We highly recommend Stockfirmati.com as a reliable and trustworthy partner in business.

April 9, 2025
Unprompted review
Rated 1 out of 5 stars

PayPal

You should pay with PayPal if possible and with PayPal balance. Refund
If you have made a payment with a bank or credit card, the refund is usually made to the card that was used during the payment phase. It may take 30 days for the refund to be transferred to your account. If you have made a payment from your PayPal balance, you will receive a credit to your PayPal account immediately.

November 30, 2024
Unprompted review
Rated 1 out of 5 stars

Is a scam

I have right over 5 email and no answer
They tall me that they will send the money and no money have arrived in 8 days
Probably is normal for this company to sill from costumer

September 9, 2024
Unprompted review
Rated 5 out of 5 stars

Super wholesale.

I have been ordering from this store for a few years now and with so many orders it is normal for some errors to occur. But thanks to the nice Ilaria, every problem is quickly and satisfactorily solved. I highly recommend and in Stock Firmati can be happy for such an employee. Thank you Ilaria once again.

May 24, 2024
Unprompted review
Rated 5 out of 5 stars

Improved customer service

Had some problems at the start but now seems like they improved their customer service and are solving issues as soon as possible. There were some old missing orders but now they made a credit and removed all the doubts for their legibility. Products original, good quality, good prices.

April 19, 2024
Unprompted review
Rated 1 out of 5 stars

I placed an order B2B335732643 on…

I placed an order B2B335732643 on 03/14/24 for 470 €, from that moment no one answers my email, not on Whats up. Nothing. These are scammers!!! After the weekend I’m going to the police and will contact the bank to get my money back. !!!Be careful, do not place an order!!!!

March 14, 2024
Unprompted review
Rated 1 out of 5 stars

Really so frustrating After i read the…

Really so frustrating After i read the reviews of prople i qm happy that i had get my monny back but i miss 50€ i had send email en WhatsApp but like evryone says here they never answer so I will try whit protection of customer to see what they can do and my visa card to get insurance to be payed back never buy from them if u want to keep.ur money

March 27, 2024
Unprompted review
Rated 1 out of 5 stars

Worst Supplier / Platform

Avoid working with Stockfirmati. Their customer services is terrible. The past 3 orders had all issues defected & missing products. They refuse to take responsibility and it takes weeks of fighting to receive a partial refund for only the missing products.
Stay away from them!!!

February 10, 2024
Unprompted review
Rated 1 out of 5 stars

Scam

Scam !
Items missing în my order
Never answear on whatsap !
Never answear on Email

March 11, 2024
Unprompted review

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