Stockholms Elbolag Reviews 

657
TrustScore 2 out of 5

2.2

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Company details

  1. Electric Utility Company
  2. Green Energy Supplier

Written by the company

Stockholms Elbolag är ett helt oberoende elbolag utan koppling till elnät eller elproduktion. Vi erbjuder alla våra privatkunder fossilfri el och samlingsfaktura på el och elnät kostnadsfritt.


Contact info

2.2

Poor

TrustScore 2 out of 5

657 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 88% of negative reviews

Typically takes over 1 month to reply

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2.2

All reviews

(657)

11 reviews in the last 12 months

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Rated 1 out of 5 stars

This energy company is Evil

This energy company is the worst scammer in the history of Sweden They force you to have a contract with them. When you have contracted with them they bring you bills that is manipulated to frustrated you.

September 23, 2023
Unprompted review
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Rated 4 out of 5 stars

Value for money!

May 8, 2023
Unprompted review
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Reply from Stockholms Elbolag

Hej Gus.
Tack för ditt omdöme och vad roligt att du är nöjd med avtalet samt servicen hos oss.
Skulle du ha några frågor eller funderingar är du varmt välkommen att kontakta oss via vår kundservice.
Ha en fin dag.
Emelie

Rated 1 out of 5 stars

Fraud in invoicing

Was a Customer here many years. After I stepped out, they want now many money from me for the years back, with arguing they got not the complete number from EON and now the end calculation from EON. I called EON and asked them, and they told me that this never happens. Also my calculation for the kWh and the price gives other numbers for the last month. So it’s just fraud!

March 15, 2023
Unprompted review
Rated 4 out of 5 stars

They keep what they promise

Customer service might be slow (or not answer at all) but they delivery exactly what they promise... and that's what I am paying for :)

February 5, 2022
Unprompted review
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Reply from Stockholms Elbolag

Hi.
Thank you for your opinion and what fun that you are satisfied with the agreement with us.
If you have any other questions or concerns, you are warmly welcome to contact us.
Have a nice day
Emelie

Rated 1 out of 5 stars

Impossible to deal new contract by e-mail

It is quite stupid to deal a new contract by e-mail.
I tried to e-mail and asked if I can set a new contract by e-mail. The answer was yes and I got a price from e-mail.(Of course, it takes several days before you replied me.)
When I replied yes/OK, then, the answer I got (after several days) was that "price was expired. We provide a new price now." I don't know if the price can be kept for a short moment. Otherwise, what's the meaning ? :-(

March 4, 2021
Unprompted review
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Reply from Stockholms Elbolag

Hello Jian.

We have sent a request to be able to get in touch with you, feel free to answer this and we will help you further in the matter.

Have a nice day!
Stockholm's Elbolag
Regards, Cissi

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