Stoneside Blinds & Shades Reviews 

1,729
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 227 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently highlight the exceptional staff, noting that knowledgeable design consultants provide expert guidance while professional installers execute flawless, extremely timely, and very clean setups. People also genuinely love the final product, describing the custom window treatments as premium, beautiful, and perfectly fitted to all their unique living spaces. However, some reviewers noted minor technical issues or required occasional component repairs after using their motorized shades for several years. Despite these specific concerns regarding long-term hardware durability, customers remain extremely satisfied with the overall product quality and responsive customer support.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently describing designers and installation... See more

Service

Consumers find service to be a delightful and well-run experience, frequently praising technicians for being... See more

Product

Clients share positive opinions on product, noting that the blinds work beautifully, feature perfect colors,... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the blinds are made of high... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We purchased our motorized blinds from Stoneside back in 2021. In 2026 one set stopped working. I called Stoneside and within a few days Rusty the tech was at our house. He figured out that the issu... See more

Rated 5 out of 5 stars

This was my first time custom ordering blinds for an entire house. I received a couple of quotes but appreciated the detailed and personal response from Melanie. She took the time to go over design op... See more

Rated 5 out of 5 stars

I hired Stoneside Blinds & Shades installed Blinds for 9 big windows and 2 doors about 4 years ago and really happy with the result. Now I hired them back to finished the rest of 7 windows upstairs a... See more

Rated 5 out of 5 stars

We installed a great zebra shade on one bedroom to allow home office use during sunny days. Of course, we later switched our office to the other bedroom. Stoneside’s engineer expertly moved the unit,... See more


Company details

  1. Window Treatment Store
  2. also in
  3. Blinds Shop

Information provided by various external sources

Stoneside manufactures custom-made blinds, shades and custom draperies and sells direct to the public. Our design consultants and installers help you select and design the perfect shades and blinds to fit your needs, measure your windows and install the finished product.

Written by the company

Our Guarantee

Satisfaction Guarantee

Our design consultants bring the showroom to you and work in collaboration with you to find the right window fashions for your style and needs. If for any reason you don't love the choices you made, just give us a call within 30 days of installation and we will work with you until you are satisfied and provide you a 50% discount on any replacement products.

Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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5.0

All reviews

(1,729)

217 reviews in the last 12 months

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Rated 5 out of 5 stars

My entire project went smoothly

My entire project went smoothly, from choosing my styles, materials and colors with Rob, to the measurements and installation with William. I love the finished products and everyone that I dealt with at the company was helpful and professional.

November 11, 2026
Rated 5 out of 5 stars

The installation team were great

The installation team were great. They were friendly, efficient, and successfully installed new shades in old skylights. Since my house is quite old, nothing is square, but Jerry and Jamal got it done and it looks great.

November 6, 2026
Rated 5 out of 5 stars

Stoneside good service

Stoneside was very responsive when we had a very small problem and Vince did a fantastic job installing our replacement blind. Thank you, Vince!

November 4, 2026
Rated 5 out of 5 stars

Good communication

Good communication, courteous sales and technicians, everyone arrived when they were scheduled, blinds/shades installed well with no fuss and beautiful product.

November 2, 2026
Rated 5 out of 5 stars

Stoneside Stands Behind Its Products

We purchased our motorized blinds from Stoneside back in 2021. In 2026 one set stopped working. I called Stoneside and within a few days Rusty the tech was at our house. He figured out that the issue was my mistake not any mechanical issue. He showed me how to correct it and could not have been more polite and professional and the blinds work perfectly. I have to admire a company that stands behind its products and provides immediate customer support.

November 2, 2026
Rated 5 out of 5 stars

Working with Melanie and Joe as a team…

Working with Melanie and Joe as a team was great! Melanie was very knowledgeable about window coverings and Joe did an excellent job with the installation and showing us how everything worked. Stoneside has a quality product and I’m happy I went with them.

October 26, 2026
Rated 5 out of 5 stars

Very happy with Stoneside Blinds

Amy was very helpful in identifying shades that would block the sun but allow me to see the view. John was the installer today, he arrived on time, followed the building requirements to protect the carpet in the hallways and did a great job installing the shades. Thank you!

October 30, 2026
Rated 5 out of 5 stars

Evaluation of Stoneside's Employees

Maria, as my main contact, I quickly appreciated with her pleasant, warm and forthcoming attitude (also expressed in her dresscode!)
Well equipped in her knowledge to the outline for my ordering a window curtain., her honesty, kindness and personal understanding transmitted trust, which verified itself.
Her offering to be called anytime were fulfilled, even with an extra coming, when, in this case, the paper-drapes (a temporary replacement) came apart.
Fast and sufficiently she handled all situations, reassuring that she takes pleasure in doing so.

Dustin Martinez, as installer, took some weeks previously measurements of my window and with 10/21/2026 did the final work.
He prefers to arrived earlier, instead late and was fast with his one hour work of hanging up the curtains.
He, a pleasant, friendly and an easy going worker, did his job well.

October 20, 2026
Unprompted review
Rated 5 out of 5 stars

Stoneside Blinds did a terrific job…

Stoneside Blinds did a terrific job with my floor to ceiling balcony windows. Sarah, the designer understood our needs and was very thoughtful. We chose vertical blinds. The quality of the slats is superior. Jerry and his partner did the installation very efficiently. They cleaned up and showed us how everything worked. Very pleasant. Went very smoothly.

October 14, 2026
Rated 5 out of 5 stars

Riley and Shane were terrific to deal with

Riley and Shane were terrific to deal with! They were punctual, professional, knowledgeable, and a joy to work with! This is my 2nd time of dealing with Stoneside staff. I will certainly continue the relationship if I need additional services! Thank you, Susie A.

October 14, 2026
Rated 5 out of 5 stars

Seamless personalized experience

This was my first time custom ordering blinds for an entire house. I received a couple of quotes but appreciated the detailed and personal response from Melanie. She took the time to go over design options and had vast samples ready to view in-person. I needed a variety of blinds ranging from a sliding door, sky lights, room darkening, etc., and I was confident in my choice and budget by the end. Joe was great with both temporary and permanent blind installation and I love the work he did on the skylights which requires extra work to install. I wouldn't hesitate to use them for future needs.

October 12, 2026
Rated 5 out of 5 stars

I am very happy with the service and…

I am very happy with the service and quality of Stoneside. The entire process, from the intial meetings with Reba, to the installation day with Hector was terrific. Both of them were professional, knowledgeable, with excellent follow through which made for a great experience with Stoneside and a company I would recommend. Please share my comments with them!

October 12, 2026

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