Learned of Burrfection during Covid times. Got really interested in knives and blade steels. Watched Ryky's videos on whetstones and sharpening many, many times. Eventually purchased seven knives,... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
When I got into knives, I found burrfection on YouTube and learned so much from watching his videos. I am happy to support someone like Ryky, who is very knowledgeable and kindhearted to be sharing hi... See more
The Naru “Hatsukou Series” Aogami #2 Kurouchi 165mm Bunka with Ebony Handle is absolute perfection! Especially at the price point, can simply not be beat. It is mine and my wife's go to knife in the... See more
Thank you. Arigato gozaimasu. We purchased a MASAKAGE YUKI GYUTO 240mm. It is the finest knife that we have ever owned. Function and form are harmoniously blended; high craft and artistry... See more
Company details
Written by the company
Burrfection Store sources knives from top Japanese craftsmen, and professionally designed sharpening products.
Contact info
807 CST Tower, 650 Cheung Sha Wan Road, Cheung Sha Wan, Hong Kong
- help@burrfectionstore.com
- burrfectionstore.com
4.6
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 4% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
No response to a return request
I’ve submitted a return request for an unopened item and have not had a response from Burrfection with an authorisation. Starting to think the return process from this company and website is fake!
May 2, 2026
Sabrina Chan for brand Ambassador
I'm really impressed with the attention to detail and care taken by Sabrina Chan when responding to emails. Professional, informative, timely, and friendly. Couldn't ask for a better employee representing the company. The knife shipped and arrived very quickly and I couldn't be more happy with my purchase and the attention to detail taken in the packing/ shipping.
May 1, 2026
Confidence in genuineness of product
Confidence in genuineness of product, Smooth transaction, speedy/intact delivery, great price! Thank you!
April 21, 2026
I buy from Burrfection Store with Absolute Confidence
I buy products from Burrfection Store with great confidence. They carry a wide range of products, i.e.. knives, sharpening stones and cutting board. I don't have to shop and compare. If I buy a $400 knife from Burrfection Store, I can guarantee it's the best quality at that price-point. I have bought 4 knives, 4 soak type whet stones, 5 splash-n-go whet stones, and 1 cutting board from Burrfection website and rate all of those items 5 stars. You also can't beat the detailed information on each product. The only complaint I have, is inventory quantities. Out of Stock, is across all product lines, but says a lot about buyers confidence in quality and price-point. There are other websites with similar products and prices, Burrfection goes steps beyond with detailed information to help steer you with best prduct for your level or application. This store is much more than selling just knives and sharpening products. They pass on years of wisdom and knowledge to assist you with selecting the right item for your needs.
March 30, 2026
Item arreived well packaged and…
Item arreived well packaged and undamaged. Very pleased
March 23, 2026
Unbelievable fast postage arrival!
Unbelievable fast postage arrival!! Always a pleasure to do business with
March 23, 2026
The shipment was returned by fedex and…
The shipment was returned by fedex and I was told it would be reshipped later. I tried contacting the store over there contact form and 2 separate emails and got no response whatsoever. I have no idea if and when my shipment will be sent and I haven’t received any communication over the last 2 weeks.
March 2, 2026
Excellent board
Excellent board, excellent pricing, excellent service and delivery. Highly recommended.
March 3, 2026
Prompt service and quality product!
March 9, 2026
A great source for knives
I ordered online and everything went smoothly. I received a confirmation email and then a shipping notification. I was confused when I tried to track my order and was told that the shipper had canceled my order. Mt order arrived a few days later. I really like the knife I ordered and use it every day.
March 2, 2026
Very poor product, even at its low price.
I realize one of those knives only cost $99, but it was a mess. The spine was bent in two directions, seriously, and one side had been ground to death trying to make it look straight.
I was a fan of The Burr King and his videos, but I am extremely disappointed with this product, even at the price. I won't bother to send it back, but I will not re-order from your business. That knife should never have been shipped!!!
March 2, 2026
Everything came as expected on time
Everything came as expected on time, well packed and as described. Happy with my purchase
February 21, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.