StoresDiscount Reviews 

Superb blinds. They are exactly what we expected. The craftsmanship was brilliant. Everything fitted to the mm. Putting them up was easy too. However, I would have liked some better screws (they were very short for the weight) and there were no plugs to go with the screws. Luckily we had just the right screws and plugs in the toolbox. The fittings are sturdy and easy to use. This has been the second time we have ordered a set of blinds and I'd happily consider them again.

Very bad service after sale. I bough an expensive moustiquaire (500 €) that I wasn't able to install. Ask for help or money back. Answer, read again the instruction and video, you did it wrong.
NEVER AGAIN

We were very happy with the prompt response to an initial query and then delivery was well within that promised. Finally, we're delighted with the awning in place.

Poor delivery service !
More than one month to receive the samples than a first expedition promised on the 15/06/26 which is then postoned to the 17/06/26, 3 days prior to expedition.
I immediately contact them to try to find a solution because the delay is not manageable with the arrival of the new tenants and suggest either a partial delivery or to come pick it up at the warehouse (if it is the french one).
Instead of having a normal constructive support to find a solution at the issue, once I asked for either a partial delivery or for a warehouse pick up, I am answered with an automatic email adding 8 days of delay !!!
What is going on ? Will I ever receive my order ?

The mosquito net store for window that I received did not match the measurements that I took following the guidelines they provide on the website. I find myself with a 5mm too short bars that require wedges on both side now, One of the black plastic element inside the side bars was not cut properly and the plastic bag containing the few components had a useless piece of plastic that is apparently the extra piece from a bad 3D print. Not really professional.
Also the net is very difficult to pull up.
Even by fixing the support with screws in the wall, the black plastic attachment seem very weak and will probably break after few manipulations.
When I contacted the customer service, providing requested the photos, I had for (fast) answer to buy a new one (with a potential discount).
The only positive thing is the speed of delivery and the simplicity to set up the store (if only the guidance around measurement was clearer).
Paying double price than some competitors with such disappointing results is just letting me look at other brands for my next store order.

Stores-discount sent a velux roof blind. It was the wrong size was sent. After 5 emails back and forth. They asked for photos of the blind to be sent, which I have done twice. Since the 26th April I am getting no reply's. No contact at all. Not even telling me to return it and get a refund. I am very disappointed.

The website calculator didn't work properly so a wrong order has been delivered. After numerous complaints to the customer care and examples how for the same measurement I keep on getting different price they said it's not their problem. I suggest to avoid them, as there is no guarantee that the price you get is correct. I was even debugging it for them and they did nothing :(

Great company and good service and delivery times.

Good quality product at good price and delivered on time

Parfait de A à Z.
Qualité
Prix
Rapidité
Facilité d’installation

Très mauvaise experience. J'ai acheté une moustiquaire qui nécessite une installation particulière, ceci n'est indiqué nulle-part sur leur site-web. Ils n'envoient personne pour venir faire l'installation et donc je me retrouve avec une moustiquaire qui ne s'installe pas et donc qui me sert a rien.
Et le pire: impossible de retourner ma commande. Ils n'acceptent pas les retours car celle-ci a été faite sur mesure.

Application simple d'utilisation, matériel au top. Je recommande vivement.

Merci Store Discount
Impeccable je recommande 😊😊

Delivery takes multiple weeks, the customer service doesn't respond to emails and the worst of all is the deliverer that passes at random moments without any warning. The deliverer can't be contacted and you end up by waiting without responses

Very happy with my curtains, a beautiful colour excellently represented on the website. All cut off material included for my use. Arrived on time.

Right after my purchase I asked for a slight modification. After a week I got no answer, and received the shipment email.
So I emailed again and only 2 hours later got a response saying they don't accept any change based on an article law.
Don't take me for a fool, you can do that but you don't want to ;)
Bad mentality, better order on another brand that doesn't only think about the money.

Edit suite réponse : Je ne vois pas le rapport, si je souhaite modifier ma commande forcément que le délai de livraison sera rallongé. Argument à 2 balles.

I have ordered a complete roller (sure mesure) and I was suprised by the very low quality of materials and wrong specifications!
The liers said in their website that the lames of PVC are 8,5 mm, while they are 2-3mm!
Every piece is cut in a very harsh way, the assembly was made in a way to make installation very hard which describes their lack of experience (it took me about 5 hours just for installation!!).
All materials are bad quality and very fragile, weak and loud motor with a short cable, thin aluminum (once it starts raining the sound is extremely noisy).

Commande facile à realiser
Call center efficace et agreable
Delais respected
Marchandise bien emballee
Produit de qualite, simple à placer