Store with a Heart Reviews 42

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

It is good to learn and hear from others. I glad that I had more reviewers and referrers from social media now. Really connecting to other as it can create a good awarness.

Rated 5 out of 5 stars

I am thoroughly satisfied with this company. They are helpful, friendly and great a support. The awards are absolutely amazing! Would definitely recommend them.

Rated 4 out of 5 stars

Their customer service is excellent. They are patient, friendly, and understanding. However, I do wish this seller would offer more for their Seal of Excellence award. Since I was a previous w... See more

Rated 5 out of 5 stars

Ordered 3 pillow cases for Christmas so I ordered in November to give it plenty of leeway, only for it to arrive within 2 weeks. I celebrated Halloween with my Christmas-themed living room. Dope selle... See more

Company details

  1. Gift Shop
  2. Book Store
  3. Clothing Store
  4. Custom T-Shirt Store
  5. e-Commerce Service
  6. Novelty Store

Written by the company

South Australia Prestige Awards 2020/2021 Gift Store of the Year Making a difference one gift at a time


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

42 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Create a good awarness

It is good to learn and hear from others. I glad that I had more reviewers and referrers from social media now. Really connecting to other as it can create a good awarness.

February 6, 2025
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Rated 5 out of 5 stars

Exceptional Service

I can't believe how Store with a Heart went above and beyond to help me. I didn't expect to reach so many people with my purchase. I am humble and grateful. They have helped my writing career more than I would ever know and I am humble and grateful. A HUGE thank you.

January 21, 2025
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Rated 5 out of 5 stars

Very Professional!

Store with a Heart has been extremely professional and exceptionally responsive in all its dealings with me. Its staff is clearly organized, knowledgeable, and customer-service oriented. High marks all around!

January 9, 2025
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Rated 5 out of 5 stars

Way more than expected!

This group went above and beyond in assisting me with my project. They were always on time, always professional and their wording on articles was pertinent and captivating. I could not name another group anywhere that I'd rather work with.

October 30, 2024
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Rated 4 out of 5 stars

Great customer service.

Their customer service is excellent. They are patient, friendly, and understanding. However, I do wish this seller would offer more for their Seal of Excellence award.

Since I was a previous winner of a different contest, the 10% discount that they offer for nominating my book for the Seal of Excellence was of no use for me, since discounts cannot be stacked additively. What I would have liked to see is this seller offer me something else in return since the 10% discount was of none effect in this instance.

Based on the price point for this award, I believe this is fair to ask, and it is the reason I gave them four out of five stars. I hope that this rating does not discourage this seller, but they rather seek an alternative award to the 10% discount that would be a great add-on to their customers whom have already earned a previous accolade from them.

So in summary, for those customers who have not received the 10% discount for future services, this is a great reward for them on top of what they already offer. However, for those who have already received a 10% discount from this seller, they should seek an alterative way to reward their customer to make up for their price point on top of everything else that they already offer.

December 27, 2022
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