strentals.gr Reviews 

11
•
TrustScore 2.5 out of 5

2.6

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Company details

  1. Car Rental Agency
  2. also in
  3. Car Leasing Service
  4. Motorcycle Rental Agency
  5. Van Rental Agency

Information provided by various external sources

Car, motorbike, and scooter rentals in Chania, Crete, Greece. 6 locations in Daskalogianni, Kissamou, Kato Daratso, Kalamaki, Agia Marina, Platanias, Chania, Crete, Greece.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

11 reviews

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1-star

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2.6

All reviews

(11)

2 reviews in the last 12 months

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Rated 3 out of 5 stars

Be aware of the retained deposit

Hired a little scooter in December for a day, payment was taken plus the deposit. I returned the scooter full of fuel and in the same condition as it was at the beginning of the day. All was good at the return but was told the deposit would be back into my account between 7 & 30 days. I did receive the deposit back but had to wait the full 30 days. Normally the deposit is a blocked amount which is lifted upon return so very unexpected; however when I did read the T&C's it does state that the deposit is returned after 30 days.

December 17, 2025
Unprompted review
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Rated 1 out of 5 stars

Terrible place


Terrible place. Avoid it, they are obvious scammers.
We were scammed out of 200eur or to be more accurate, the money was simply stolen. We returned the scooters without any damage, but due to another person’s mistake, our deposit was never refunded. When we tried to discuss the issue, the staff became aggressive, pushed us out of the office, and even called their friends, openly discussing how they could beat us up.
We called the police, but unfortunately, they couldn’t do anything and advised us to file a report instead. The officers mentioned that this company has caused problems before. The employees clearly take advantage of tourists, knowing that few will go through the trouble of filing an official complaint.
Avoid this company like the plague.

October 4, 2025
Unprompted review
Rated 5 out of 5 stars

World class car rental service in Platanias

you have plans to hire a car me and my family can highly recomend ST rentals. We always rent cars on our different vacations. ST Rentals were very proffesional in Platanias office. We rented for 2 days and choose Jeep Wrangler. A very fun car to drive. The second day the kids didn't want to go and there was no problem to change car to a smaller. Then I got a brand new VW taigo. The cars are clean, fully insurance follows with the rental. And you leave the car with the same amount of gas as when you got it.
The show you how the car works, and if you asked them they give you tips and advice to what to see and some inside info about local goldspots.
Cars: 5/5, Clean, well maintained.
Staff: 5/5 (Stavros 6/5) Platanias
Help: 5/5
Location: Platanias, 3/5 Nice office, but the parking area is very small. Close to everything.

Thank you ST Rentals for world class service. We will be back.

July 24, 2025
Unprompted review
Rated 5 out of 5 stars

Thank you!

We were recommended Summertime Rentals by our friends who visited last week from Tromsø, and rented a small car. We were a little skeptical at first but the guys were very friendly and professional. We received great tips on where to go and what to see and upon return, the man inspected our car and returned our deposit. Our bank told us they have released it immediately but to show up on our account it took a few days. The banks assured us this is just a process between the international banks and could take some time depending.
All in all we had a smooth experience and would recommend anyone looking to rent a car.

July 3, 2023
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Rated 1 out of 5 stars

SCAMMERS

Pretends to "find" a new scratch and charge you for it. Scammers! Avoid at all cost!

July 9, 2022
Unprompted review
Rated 1 out of 5 stars

Don’t rent anything from that StRentals.gr

Don’t rent anything from that company. When you deliver the vehicle, they will find a microscopic scratch - not visible unless laying under the vehicle.
We delivered a car (4 years old) and after a few seconds the clerk found a scratch under a plastic bumper – almost! as he knew it was there.
Of course, he had some old pictures where the scratch was not visible, but we knew haven hid anything and had been driving very carefully only on main roads.
They charged us 200 Euros to repaint a plastic bumper for a scratch we didn’t make. Five minutes of polishing will do the job

October 24, 2021
Unprompted review
Rated 5 out of 5 stars

Really great experience with this car…

Really great experience with this car rental situated in the main street of Platanias in Chania. The cars are very well maintained and very clean. The staff was very kind and gave us good advice where to go with the car and where not. The price is very good and no suprises when you give back the car. They are very professional. We highly recommend this car rental agency. Thank you so much for the good service 😊

September 19, 2021
Unprompted review
Rated 1 out of 5 stars

AVOID ST RENTALS IN PLATANIAS CRETE !

If possible I would have given 0 stars...
We rented a Ford Focus Cabriolet from ST Rentals in Platanias, Crete on Tuesday, August 17th. As we drove over the mountains and the road was a bit bumpy the car made strange noises ... as if something was loose under the car. We called the rental company who did not think it was a problem and we could just drive on .... we were not comfortable with that as the sound got worse and worse - we therefore chose to hand over the car much earlier than planned. When we handed over the car we were greeted by an arrogant salesman who did not think it was a problem ... after discussing the problem, he drove a ride in the car and came back and told that he could not hear any noises .... this I refuse to believe as the sound was loud and appeared every time you drove over an bump in the road .... we asked for some compensation which he also refused ....
I would strongly recommend that you avoid this rental company as they send people away in cars that are defect.

August 20, 2021
Unprompted review
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