Studio-6 Reviews 

This was the most disgusting room we have ever seen. We asked for a no smoking room. The room smelled horribly of cigarettes smoke. The wall air conditioner was sitting broken on a table. On the floor below where the AC was supposed to be there was a pile of trash that looked like construction materials. We tried to call the office to tell them we couldn't stay in that room and that we were checking out immediately. They did not answer the phone. BTW, we have a service dog, and showed them our proof, but they charged us a $10 pet fee. This is against the law. But we were so tired from driving 5 hours to get there I didn't have the energy to argue. They also charged us an added $2 check-in fee. I booked on Hotels.com and already paid in advance. We wouldn't have stayed there if you paid us.

I checked the reviews after we left and they all had the same experience there that we did.

I called Hotels.com to lodge a complaint. They said the hotel required they fill out a complaint form in order to consider giving us a refund. I don't have high hopes.

My husband says of the hotel that crack houses would be a safer place to stay in.

I am writing this review to share a factual, first-hand account of my recent stay at this property. Potential guests should be fully aware of the serious conditions and management practices here before booking.
Severe Pest Infestation: The room had a significant and active German cockroach infestation, killing 10+ a day. There were roaches in the microwave and when I looked on the underside of the microwave (hanging above the kitchen sink) you could see parts of dead roaches hanging out through the vents. This is a major health and sanitation issue that was present throughout my stay.
Mail Tampering and Discrepancies: The handling of mail at this property is a severe security concern. On one specific occasion, I had five packages delivered to the front office, and when I went to retrieve them, every single one of those five packages had already been opened prior to being handed to me. Additionally, multiple other personal packages officially marked as delivered to the desk vanished entirely. When I attempted to address these security issues, and asked for the manager to call me, she refused to cooperate, did not return my calls, not even once which ultimately required me to file an official report.
Retaliatory Management Actions: Following my multiple attempts to address the handling of my mail, the manager's response was retaliatory. Rather than addressing the service and security failures, they abruptly terminated my stay with zero advance notice and contacted law enforcement to have me removed from the premises.
This was a highly distressing experience marked by a complete lack of basic security, unsanitary living conditions, and hostile, unprofessional management. I would give zero stars if I could. I strongly advise looking elsewhere for lodging.

02 June 2026

Dear Ashley Parker (Manager):

Note: staff alleged to respond but provided a botched email address. This is text book example of failure to act in good faith.

I have clear and convening evidence.

I am writing to formally report a series of unacceptable issues regarding my current stay at your establishment. Despite several good faith attempts to reach you directly, I have been unable to do so and am now providing this written summary of my experience.

First, the customer service has been dismissive. When I attempted to clarify a discrepancy between my written agreement and the verbal statements regarding my deposit, I was met with unhelpful responses from a staff member named Billy.

Second, the sanitary conditions of the room are extremely poor and harmful. I reported an unclean and unusable refrigerator to Marlinda on same day of check in. Although she promised it would be cleaned, it remains dirty, forcing me to leave items requiring refrigeration on the counter. Furthermore, the shower knob is broken; no water flows when the device is raised. These conditions are uninhabitable and prevent me from even basic necessities like showering before sleep and work.

When I reported these issues, Billy chastised me for expecting a clean and functional room, despite the fact that I am a paying customer who waited until after 3:00 PM for a sanitary space. Note: my name is not "girl". My experience was further soured by hearing similar complaints from other guests regarding the facility's overall dirty & nasty state. The room moved to days later has a broken sink handled. I was afraid to alert staff for my safety and well being. I was also unsuccessful reaching your customer service number-- line continued to disconnect.

I feel misled by your establishment and, as it stands, I DO NOT intend to return. I am providing you with this final opportunity to correct the situation.

Safety issues. Side leading outdoors are been left prop open for anyone to enter. I'm afraid for my safety and security.

What do you propose as acceptable resolutions to hold appropriate personnel responsible?

Time is of the essence.

Regards,
RJ

Hair on bathroom sink and shower walls. Floors very dirty crumbs all over. Tons of dog poop all over grass area. 50 dogs on premises. People actually living there as their home with kid toys and BBQ pits on outside of rooms. Vehicles with flat tires and tons of garbage in back of pick ups. Garbage cans full and not emptied. I did not get my $40.00 deposit refund for both rooms. How dare they charge a deposit with all that filth!!!!

Never in my entire life have I seen a place this deplorable. We checked in got to our room and there was a dirty razor and dirty towels on the bathroom floor. We opened the fridge and there was a dead roach in the fridge. We went to the office and explained and asked for clean towels and a cleaner. We got back that night and nothing was done. We went to bed and a live roach crawled across our heads while we trying to sleep. We thought how much worse till we went to shower and not a drop of hot water. I know the motto for this chain is “We Will Leave The Lights On” and that’s only to keep the roaches off you while you’re sleeping. I have never seen a more disgusting place in my entire life.