Summersnkrs Reviews 

101
•
TrustScore 3.5 out of 5

3.5

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See what reviewers are saying

Rated 5 out of 5 stars

Good experience, we had some delays but Daniel was really attentive and followed up via WhatsApp to tend to the customer’s needs.

Rated 5 out of 5 stars

Finally I found sneakers that I was looking for and 2 shops were not able to order them for me. Lorena from Summersnkrs helped me from the very beginning and supervised the whole process until the del... See more

Rated 4 out of 5 stars

The order was a little bit delayed, but I was able to contact summersneakers via whatsapp and they did a great job setting expectations and calming me down. Good experience overall, and great great qu... See more

Rated 1 out of 5 stars

2 weeks passed since my order #7067, they r not responding on the phone/whatsapp/email, looks like a scam. They've responded here like they cant find my order tho they r not responding anywhere else.... See more

Company replied

Company details

  1. Shoe Store
  2. also in
  3. Clothing Store

Written by the company

"Venta de zapatillas y ropa de edición limitada, 100% auténticas, más nuevas, más rápidas y más a la moda. YEEZY JORDAN DUNK ADIDAS NEW BALANCE ASICS espera la marca !"


Contact info

3.5

Average

TrustScore 3.5 out of 5

101 reviews

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Replied to 100% of negative reviews

Typically takes over 1 month to reply

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3.5

All reviews

(101)

43 reviews in the last 12 months

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Rated 5 out of 5 stars

Quick delivery and excellent customer service

Finally I found sneakers that I was looking for and 2 shops were not able to order them for me. Lorena from Summersnkrs helped me from the very beginning and supervised the whole process until the delivery. It was important to me that the order will be delivered until a certain date because I was leaving and Lorena made sure that the order was on time. The sneakers are new, original and came in perfect condition. I am amazed by excellent customer service - Lorena answered quickly and reliably.

August 14, 2026
Unprompted review
Rated 1 out of 5 stars

My order didn’t arrive.

My order didn’t arrive.

July 25, 2026
Unprompted review
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Reply from Summersnkrs

Hola,

Te pedimos disculpas por el retraso en la entrega de tu pedido y por las molestias ocasionadas.

Estamos trabajando para mejorar nuestro servicio de atención al cliente y mantener una mejor comunicación con nuestros clientes durante todo el proceso de envío.

Gracias por tu paciencia y comprensión.

Un saludo,
Equipo SUMMERSNKRS

Rated 2 out of 5 stars

⭐⭐⭐⭐⭐ Excellent Experience!

⭐⭐⭐⭐⭐ Excellent Experience!

I had a great experience with this company from start to finish. The service was professional, reliable, and exceeded my expectations. Communication was clear, and any questions I had were answered promptly. The quality of the product/service was excellent, and everything was delivered exactly as promised.

I highly recommend this company to anyone looking for a trustworthy and customer-focused business. I will definitely use their services again in the future. Thank you for such a positive experience!

June 27, 2025
Unprompted review
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Reply from Summersnkrs

¡Muchísimas gracias por tu valoración y por tus amables palabras!

Nos alegra saber que has tenido una experiencia tan positiva con SUMMERSNKRS. Trabajamos cada día para ofrecer el mejor servicio, una comunicación cercana y productos de calidad.

¡Será un placer volver a atenderte! Gracias por confiar en nosotros.

Equipo SUMMERSNKRS

Rated 1 out of 5 stars

First time I ordered something here and…

First time I ordered something here and seems like the last one, two weeks of waiting when it could be shipped way sooner and sneakers come damaged, terrible...

June 5, 2026
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Reply from Summersnkrs

Hola,

El producto que has comprado es una zapatilla de baloncesto extremadamente rara y de alta demanda. Lamentamos sinceramente el retraso en la entrega. En este tipo de artículos exclusivos, el plazo de entrega suele ser de entre 7 y 10 días.

Hemos comprobado que tu pedido ha sido entregado hoy y que te has puesto en contacto con nosotros para informarnos de un posible defecto en el producto.

Tal y como indicas, cumpliremos con todas las disposiciones y procedimientos legales aplicables. Si se confirma que el producto presenta un defecto de origen, asumiremos todos los costes correspondientes.

Para ello, realizaremos una investigación conforme a nuestros procedimientos internos. Solicitaremos a UPS los registros de transporte, la hora de entrega, la confirmación de recepción y la información sobre el estado del paquete en el momento de la entrega. Asimismo, revisaremos los registros y controles disponibles relacionados con la preparación y expedición del pedido.

Si la investigación confirma que el caso cumple los requisitos establecidos, asumiremos de forma incondicional todos los gastos de transporte y las responsabilidades que correspondan.

Te pedimos paciencia mientras recopilamos toda la documentación necesaria. Los registros de vídeo, la información de transporte de UPS y los datos de entrega estarán disponibles en cuanto finalicen las verificaciones.

Gracias por tu mensaje. Nos pondremos en contacto contigo tan pronto como tengamos novedades.

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Rated 1 out of 5 stars

2 weeks passed since my order

2 weeks passed since my order #7067, they r not responding on the phone/whatsapp/email, looks like a scam. They've responded here like they cant find my order tho they r not responding anywhere else. Scam

March 2, 2026
Unprompted review
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Reply from Summersnkrs

Алексей Мазур
¡Hola! Por favor, facilítenos más información sobre su pedido, ya que no podemos encontrar ningún pedido relacionado con usted.

Rated 4 out of 5 stars

Bit delayed but good customer support

The order was a little bit delayed, but I was able to contact summersneakers via whatsapp and they did a great job setting expectations and calming me down. Good experience overall, and great great quality of the product. 100% recommendable

January 19, 2026
Unprompted review
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Rated 5 out of 5 stars

Huge Selection

Impressed by the wide selection of limited edition sneakers. Found exactly what I was looking for.

June 3, 2025
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Rated 5 out of 5 stars

All perfect

All perfect, I bought adidas samba wales bonner leopard.
It arrived in a few days and in perfect condition, as if I had just bought it from Adidas

July 18, 2024
Unprompted review
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