Sun Coast Sciences LLC Reviews 

243
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 178 reviews, reviewers had a great experience with this company. Customers frequently report seeing visible improvements in their skin and how they look after using the products, with many finding them highly effective. People also express strong satisfaction with the excellent customer support and the helpful knowledge displayed by the staff. However, some reviewers mentioned concerns regarding automatic sign-ups for product renewals occurring without their knowledge, and aggressive sales tactics. Additionally, a few consumers noted rough experiences with customer service, such as long hold times or calls unexpectedly disconnecting.

What people talk about most

Product

Reviewers highlight positive aspects of product, noting that items are easy to apply and absorb quickly into... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the skincare serums and... See more

Customer service

Consumers find customer service to be positive, highlighting helpful and professional representatives who... See more

Order

People report ambiguous experiences with order processes, noting both helpful support and frustrating... See more

Staff

Reviewers mention positive feedback about staff, highlighting that agents are always very nice, professional,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My very favorite line of products!! They actually do what they promise. I saw a friend I hadn’t seen in 6 mos. She asked what I had done. She commented on how my skin really looked 10 yrs younger.... See more

Company replied

Rated 5 out of 5 stars

I have taken this product for over a year and I can tell the difference when I run out of bottles. The other day it was a while maybe about a week that I didn’t take it and I felt like I did, which is... See more

Company replied

Rated 5 out of 5 stars

My mom has been using their collagen product for four months now. She's convinced it's working, though honestly the changes are subtle. The taste isn't unpleasant mixed into her morning coffee, and sh... See more

Company replied

Rated 5 out of 5 stars

At a regular visit with 2 different doctors, both asked if I had some “work” done since my last visit because I looked younger. FABULOUS!!! Nope. No cosmetic procedures. Just Sun Coast products and... See more

Company replied


Company details

  1. Beauty Product Supplier
  2. Cosmetics Store
  3. Health and Beauty Shop
  4. Skin Care Clinic
  5. Wellness Center

Written by the company

Sun Coast Sciences is a health and wellness company offering doctor-formulated supplements and skincare focused on anti-aging, beauty, brain, immune, and overall wellness. Founded by Dr. Mark Rosenberg and supported by a team of medical professionals, the brand uses clinically studied ingredients and sells directly to consumers online to deliver premium, science-backed formulas.


Contact info

4.1

Great

TrustScore 4 out of 5

243 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 90% of negative reviews

Typically replies within 2 weeks

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4.1

All reviews

(243)

216 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It Does What is Says It Will Do

I have used the Total Package Serum for almost a year with very good results. I am almost 70 yrs and my skin is smoother and firmer. The cost is reasonable. I began using the Total Night Cream recently to see if it was as good as the serum and am seeing benefits after only two days. So glad I found this company!

August 23, 2026
Unprompted review
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Rated 5 out of 5 stars

The serum arrived safely

The serum arrived safely. I have just started using the product and I like the results so far. I enjoyed the helpful hints on how to make the product work for me.

August 23, 2026
Unprompted review
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Reply from Sun Coast Sciences LLC

Thank you for sharing your experience. We’re pleased to hear your Total Package Serum arrived safely and that you’re already enjoying the results. We’re also glad the helpful tips have been useful as you begin incorporating the product into your routine. We look forward to hearing about your continued experience!

Rated 1 out of 5 stars

Product is skimpy at best

Product is skimpy at best. I did not authorize a recurring shipment or charge, and I got charged for one and have the tracking number. Stopping it is not easy. You could be on hold forever. Beware.

August 22, 2026
Unprompted review
Rated 5 out of 5 stars

It feels good on my face.

August 21, 2026
Unprompted review
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Reply from Sun Coast Sciences LLC

We love hearing that! There’s nothing better than a serum that feels good going on and leaves your skin feeling happy. Thanks so much for sharing!

Rated 5 out of 5 stars

Amazing Product & Company

The total serum package product from Sun Coast Sciences,LLC is the most amazing product I have ever had the pleasure of experiencing. I have just ordered by second bottle of this wonderful product that actually works as advertised. I am 75 years old and men and women both look amazed at my age. They tell me I look in my early 50's. I appreciate the complements and have this company to thank. Try it once and you will be amazed and hooked on it too!

August 20, 2026
Unprompted review
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Reply from Sun Coast Sciences LLC

Wow, thank you so much for this amazing review! We’re absolutely thrilled to hear how much you’re loving the Total Package Serum and that you’re already on your second bottle. It’s especially wonderful to hear that you’re feeling confident and enjoying all those compliments! Thank you for trusting us and for sharing your experience—it truly means so much to our whole team!

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Rated 5 out of 5 stars

The product feels nice and I appreciate…

The product feels nice and I appreciate the phone call.

August 13, 2026
Unprompted review
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Reply from Sun Coast Sciences LLC

Thank you for your lovely review! We're so pleased to hear that you're enjoying the product and that you appreciated the phone call. We truly value your feedback and are always happy to help.

Rated 1 out of 5 stars

READ MY REVIEW BEFORE YOU PURCHASE ANYTHING

I bought the total package serum that Dr. Rosenberg raves about. What a big mistake. He advertises that you can throw away all of your other products/product line and instead of using six or seven of your current items, you can use just this one.
After you purchase his serum, they then advertise and try to sell you the cleanser, and then the eye product, and then the moisturizer, etc. THEY DON’T STOP AND THEY ARE RELENTLESS.
Then, after you get your confirmation, they hammer you with emails, texts, and phone calls to let us know that we have to sit through a 20 minute phone call to learn how to use the product. It’s a serum…how stupid can we be that we have to listen to somebody tell us how to apply it? Well, after receiving countless emails, countless and repetitive texts, and numerous phone calls AND THEN multiple reminders about my phone call that’s going to monopolized 20 more minutes of my time… I completely lost it and told them I was going to send it back before I even received it if they continue to harass me. It is ridiculous. The amount of time these people spend on basically stalking you. Every time I turned around, I was being contacted by someone from their team. It costs a lot of money to employ these blood thirsty, time consuming animals they have hounding me. I’m 65 years old and have never experienced such unprofessional business practices and behavior.

August 19, 2026
Unprompted review
Rated 5 out of 5 stars

Total Package Serum and Total Eye Serum…

Total Package Serum and Total Eye Serum are wonderful. I love them both! I'm looking forward to trying other products. I don't like the idea of having to buy multiple products to get the lowest price of the product. I also don't like the 20-30 minute videos on the products. I won't watch them. They could be informative yet much shorter; a lot of the information is repetitive.

August 3, 2026
Unprompted review
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Reply from Sun Coast Sciences LLC

Thank you so much for sharing your honest feedback. We’re thrilled you’re loving both the Total Package Serum and Complete Eye Serum!

Firstly, we completely understand your concerns around pricing — and we truly appreciate you bringing it up. Our ​​​exclusive add-on offers are entirely optional for customers who would like to take advantage and stock up at a deeper discount—you can still purchase the product on its own.

That said, we understand that this type of offer may not suit everyone's needs, and we appreciate your feedback. We’re always looking at ways to make our pricing and offers as clear and flexible as possible.

Secondly, we know not everyone has the time (or patience) for a 20–30 minute video, so your feedback is definitely heard! Our videos are intentionally detailed so Dr. Rosenberg can explain the science behind our formulas, the research, and the results customers have experienced. Many viewers enjoy getting that deeper insight before making a decision, but we completely understand that some people prefer a quicker overview.

Our Customer Happiness Team is always on standby to answer any questions you may have about our products. Alternatively, you can always visit our website directly to browse products without watching the full presentation, or check our FAQ section for quick answers. We’ve also passed your feedback along to our marketing team because we genuinely appreciate hearing what could make the experience better.

Thank you again for taking the time to share your thoughts and for choosing Sun Coast Sciences!

Rated 3 out of 5 stars

Long winded advertising ploy

I have just ordered 3 bottles of serum but lost about 40 minutes of my life having to listen to the over repetitive video to get to the ordering, then another video to complete the order then a plethora of other special offers to finally secure my original order. I appreciate the science behind the formula but I hate this kind of long winded, time consuming and quite frankly boring advertising. I hope I enjoy the product more than that ridiculous marketing!!

August 16, 2026
Unprompted review
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Reply from Sun Coast Sciences LLC

Thank you for sharing your honest feedback. We completely understand that the presentation can feel long, especially when you’re simply ready to place your order. Our videos are intentionally detailed so Dr. Rosenberg can explain the science behind our formulas, the research, and the results customers have experienced.

Many viewers enjoy getting that deeper insight before making a decision, but we completely understand that some people prefer a quicker overview.

For future orders, you can always visit our website directly to browse products without watching the full presentation, or check our FAQ section for quick answers. We’ve also passed your feedback along to our marketing team because we genuinely appreciate hearing what could make the experience better.

We hope you enjoy your serum and that the product itself makes the 40 minutes feel a little more worthwhile! Thank you for giving Sun Coast Sciences a try.

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Rated 5 out of 5 stars

These products truly work. They are gentle but potent.

I have the whole package of products and started using them about 5-6 months ago (I think). I also lost 100 pounds under my MD’s care. Getting my skin back in shape has been a priority. Recently, at doctors appointments - all commented on how young I look. I’m 77 and a couple of my doctors asked me outright if I’d had any cosmetic procedures. That’s what happens when someone is taking advantage of the wonderful results that come with your products. I AM SOLD!!
I want to add that I am also taking metformin (for 2 years now) which helped a lot with weight loss but also has returned my hair to its natural dark brown color. All in all, I look about 20 years younger than I am. I feel great and tell everyone about you and South Coast.
Many many thanks.

February 10, 2026
Unprompted review
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Reply from Sun Coast Sciences LLC

Wow—what an incredible update! Losing 100 pounds is a huge accomplishment, and we’re so happy you’re feeling great and loving the changes you’re seeing in your skin. At 77, you sound absolutely glowing, and we’re honored that our products have become part of your routine! Thank you for sharing your experience and spreading the word about us. It truly means so much!

Rated 5 out of 5 stars

Magic Monica

Hi, I had placed an order with Sun Coast for only 2 jars of slim sculpt but thanks to an employee, MONICA, noticed that somehow there was 4 different orders that was trying to be processed, dut to the sharp eye Monica had she notified me and took care of the mistake and got my order placed correctly. I love people who care about their jobs and customer. Thank you, Deborah Walker...

July 26, 2026
Unprompted review
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Reply from Sun Coast Sciences LLC

Deborah, this made our day! Monica really is a gem, and we’re so glad she caught the extra orders and made sure everything was sorted out for you. Thank you for taking the time to recognize her—she’ll absolutely love hearing this! We’re so happy you had such a great experience.

Rated 5 out of 5 stars

CHANGES BEYOND WHAT I EXPECTED

I see significant changes in my skin (brightness, less wrinkles), BUT... my rosacea is improving. Are you surprised?

August 5, 2026
Unprompted review
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Reply from Sun Coast Sciences LLC

Thanks so much for sharing your experience with our Total Package Serum! We're thrilled to hear you're seeing brighter skin and fewer wrinkles, but hearing that your rosacea has improved too is especially exciting. While everyone's experience is unique, we love hearing about results that go beyond expectations. Thanks for giving us the chance to be part of your skincare journey!

Rated 1 out of 5 stars

This company is full of BS

This company is full of BS, their product is BS, their website is BS and their customer service is BS. Do not buy from this company, its BS.

May 5, 2026
Unprompted review
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Reply from Sun Coast Sciences LLC

We're truly sorry to hear you had such a disappointing experience. That's certainly not the impression we want anyone to walk away with, and we'd really like the opportunity to better understand what happened.

Unfortunately, we're unable to locate your account from your review alone. If you're willing to share the email address or order number used when placing your order through Trustpilot's private messaging feature, we'll be able to investigate thoroughly, determine what occurred, and most importantly, we’d love the chance to work with you directly to make things right. Our support team is dedicated to working with you to find a resolution as quickly as possible.

We take experiences like yours very seriously because our goal is always to provide exceptional products backed by responsive, caring customer service. We hope you'll give us the opportunity to restore your confidence in us.

We truly value all feedback, and we appreciate you taking the time to share yours.

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Rated 5 out of 5 stars

The serum is very silky & makes my skin…

The serum is very silky & makes my skin look nourished & dewy. I’m really liking it.

July 29, 2026
Unprompted review
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Reply from Sun Coast Sciences LLC

Thank you for your kind review! We're so glad you're enjoying the silky feel of the Total Package Serum and that it's leaving your skin looking nourished and dewy. We hope it continues to be a favorite in your skincare routine!

Rated 5 out of 5 stars

I was impressed by the followup call

I was impressed by the followup call after purchasing the night cream. The cream feels wonderful very soft and buttery leaving the face feel very smooth and soft without feeling greasy at all. In the day I have been using the Total Serum Package which has Vitamin C, Hyaluronic acid and Tri-Peptide. It fells good going on my skin and is nourishing without any Retinol which leaves my sensitive skin red and burning. Total Serum Package does not make my skin react this way. Both are good products to try.

July 26, 2026
Unprompted review
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Reply from Sun Coast Sciences LLC

Thank you so much for sharing this! We're so happy to hear you appreciated the follow-up call and that both the Total Night Cream and Total Package Serum have been such a great fit for your skin. It’s especially wonderful to know you're getting all that nourishing hydration without the irritation you've experienced with retinol. We really appreciate you giving our products a try and hope you continue to love your results!

Rated 5 out of 5 stars

GREAT CUSTOMER SERVICE

The customer service experience was so good. I was treated with respect and courtesy and they helped me figure out my problem easily and then sent me an email to summarize what they had done for me.

June 29, 2026
Unprompted review
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Reply from Sun Coast Sciences LLC

Thanks so much for your kind words! It means a lot to hear that you felt respected and well cared for. We're so glad our team was able to resolve your issue quickly, and we're happy that the follow-up email provided a clear summary of everything. We truly appreciate you taking the time to share your experience, and we're always here if you need us again!

Rated 5 out of 5 stars

I feel normal, cleansed and healthy

I have taken this product for over a year and I can tell the difference when I run out of bottles. The other day it was a while maybe about a week that I didn’t take it and I felt like I did, which is awful feeling of bad health was coming back to me as it did before I took this product of Bio Shield. I do not want to feel that awful sickness again. While taking Bio Shield, I feel cleansed and healthy instead of feeling sick with no energy,a terrible stomach ache and nausea, needing a cleanse to feel normal again. Will always continue taking thank you for this product Melinda.

July 29, 2026
Unprompted review
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Reply from Sun Coast Sciences LLC

Thank you so much for sharing your experience, Melinda. It means a lot to hear how much of a difference BioShield MD has made for you over the past year. We're so glad it's become a part of your routine and that you're feeling healthier, more energized, and like yourself again. Thank you for your trust and for taking the time to leave such a thoughtful review—we're truly grateful to have you as part of our community!

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Rated 5 out of 5 stars

I am pleased with the products that I…

I am pleased with the products that I ordered; with the price, the results, and the efficient delivery, and especially pleased with the helpful conversation I was provided by an Assistant to Dr. Rosenberg.

June 30, 2026
Unprompted review
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Reply from Sun Coast Sciences LLC

Thank you so much for your thoughtful review! We're so happy to hear you've been pleased with the quality of our products, the results you've experienced, and the fast delivery. It also means a lot to know that the assistance you have received has been helpful. We truly appreciate your support and are grateful to have you as part of our community!

Rated 5 out of 5 stars

Great customer service!

July 30, 2026
Unprompted review
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Reply from Sun Coast Sciences LLC

Thank you so much for your kind words! We're so happy to hear you had a great experience with our team. We truly appreciate your support and are always here if you ever need anything!

Rated 5 out of 5 stars

Very NICE SCENT AND IT FADES DARK SPOTS…

Very NICE SCENT AND IT FADES DARK SPOTS ALMOST OVER NIGHT,SKIN IS SATRTING TO FEEL FIRMER.

July 22, 2026
Unprompted review
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Reply from Sun Coast Sciences LLC

Thank you so much for sharing your experience! We're so happy to hear you're loving the scent and that you've already noticed your dark spots fading and your skin feeling firmer. We really appreciate you taking the time to leave a review, and we hope you continue seeing even more great results!

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