University of Sunderland Reviews 

57
TrustScore 2 out of 5

1.8

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Rated 1 out of 5 stars

If you are planning to apply to the University of Sunderland from Pakistan, please be very careful and do proper research before paying any deposit. I am sharing this because of my own experience... See more

Rated 1 out of 5 stars

Wow just wow! Looking at doing an Engineering Masters Degree and asking for them desist n the 5 spam marketing emails a day I received a really rude response from the enrolment team sating... See more

Rated 1 out of 5 stars

I have applied for a few roles for this University, firstly what on earth are you looking for because I know I meet the criteria but the lack of or lack thereof of feedback means I have no idea what I... See more

Rated 1 out of 5 stars

Occupational Therapy degree, absolutely awful. Chaotic, badly taught, death by PowerPoint. Made to feel not good enough all the way through. No support at all. Go to Teeside or Northumbria.. Anywhere... See more

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The life changing University of Sunderland has 27,500 students based in campuses on the North East coast, in London and Hong Kong and at its global partnerships with learning institutions in 15 countries. Ranked as a top 50 university in the Guardian University Guide 2023, we are proud of our long-established commitment to widening participation, our world-leading research, and public and private sector collaborations. We also have a track-record for providing quality student experiences that result in graduates who are the tomorrow-makers of our societies and economies. The University is focused on ensuring our graduates leave equipped with the knowledge, skills, confidence, and connections to make a positive difference in the wider world.


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1.8

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TrustScore 2 out of 5

57 reviews

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Rated 1 out of 5 stars

My Experience with the University of Sunderland

If you are planning to apply to the University of Sunderland from Pakistan, please be very careful and do proper research before paying any deposit.
I am sharing this because of my own experience. During my application, one of the representatives in Pakistan, Salman, was very convincing and repeatedly assured me that my CAS would be issued within a couple of days and that he would help me clear the university interview.
I trusted those promises and paid the initial deposit. Unfortunately, after that, things completely changed. I started getting excuses about UKVI issues and delays, while the promises that were made before payment were no longer being fulfilled.
I personally feel that I was given assurances mainly to convince me to pay the deposit. The whole experience has been extremely disappointing and stressful.
My advice to students from Pakistan is simple: don't blindly trust agents or representatives. Verify everything directly with the university and get important promises in writing before paying any money.
Based on my experience, I would not recommend this university or this particular representative. Please do your research and be careful with your money.

August 7, 2026
Unprompted review
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Rated 1 out of 5 stars

I have applied for a few roles for this…

I have applied for a few roles for this University, firstly what on earth are you looking for because I know I meet the criteria but the lack of or lack thereof of feedback means I have no idea what I’m missing. When you do ask for feedback, they basically tell you to go f yourself because they don’t do that?? So how am I supposed to know what I can improve on? Honestly sounds like a terrible place to work and most of the roles sound like ghost roles, or they’re forced to put them on but only hiring staff they know. The information asked for it also contradictory, asking to explain how you meet the criteria, not having anywhere to upload it and then making you answer some statements, but they don’t look at your CV either, just the “statements” and it’s supposedly “blind shortlisting” which I don’t believe. An audit should be carried out on their recruitment practices because I don’t think they’re following processes, explains why they have a 1.4 star rating!

July 2, 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional Psychology department.

Exceptional Psychology department.
I attended UoS from 2015-2018 and it was an amazing experience. The staff are professional, knowledgeable and supportive.
The course was well organised, engaging and informative. Teaching was excellent and my experience will last me a lifetime.
My best experience in education to date.
I highly recommend the Psychology department.

September 28, 2025
Unprompted review
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Rated 1 out of 5 stars

Very poor

Very poor, I have a traumatic experience with Sunderland university as an international student applied for my deposit refund I made via mobile transfer, from denying to acknowledgeing the money and up to date I have not received my money even after meeting up All their criteria for refund keep getting wait till 6 weeks. Quite an unprofessional experience and fraud to an international student

March 14, 2026
Unprompted review
Rated 1 out of 5 stars

It is a scam qualification

university of Sunderland is just a biz that offer their brand and certificates to many colleges out there. I was a senior member of a college and they offer their University of Sunderland certificate to my college without provide any courses or practice..etc student can get their certifcate/diploma..etc All we have to do is to provide the exam to students and the exam paper not from University of Sunderland but it is from my own college, as long as the student pass the exam, they can get a certificate from my college and a certifcate from university of sunderland. in some courses, we create a new paper to students that pay to for university sunderland certificate so they will feel they are taking the university of sunderland courses and exam. Try to ask and investigate this with all the university of sunderland students that get their certificate, all them passed the exam but the paper are different and some even just take their own college's paper and exam. Actually many college and institution operation staff they know about this. but they just want to earn extra money by providing extra qualification and upgrade their own branding to the market.

December 3, 2024
Unprompted review
Rated 1 out of 5 stars

Rude enrolment, not a credible start

Wow just wow!

Looking at doing an Engineering Masters Degree and asking for them desist n the 5 spam marketing emails a day I received a really rude response from the enrolment team sating “go elsewhere,”

£8,500 per annum for such a disgraceful attitude.

Fine go elsewhere, wonder how long this Establishment will treating students with such a poor ego!

As I’m a high earner and self funding, i won’t recommend this establishment and certainly won’t attend now!

zero stars from me!!!

September 18, 2025
Unprompted review
Rated 1 out of 5 stars

Urgent refund request…

I received a conditional offer from the University of Sunderland (main campus) in May 2025, with the only condition being to pay a £5,750 deposit. After confirming seat availability through their official representative in Bangladesh, I paid the deposit on June 20.

Just five days later, I received an email stating that the program had been closed and my offer had been withdrawn due to a high volume of applications. The university promised a refund within 6 weeks — but that never happened.

Despite multiple emails to the International Office, Student Casework, Finance, and even involving my aunt (who is in the UK and paid the deposit), no one has properly responded. On August 11 — 7 weeks after my application was withdrawn — I was told that my refund was now approved and I should wait another 6 weeks. So the timeline basically restarted.

It’s now almost 10 weeks since the withdrawal, and I’ve received no refund, no proper communication, and no resolution. Because of this delay, I missed the Fall 2025 intake despite having an offer from other universities. This has caused severe stress and financial problems.

I’m deeply frustrated and request the University of Sunderland to process my refund immediately and respond to my complaints. This situation is unacceptable for any student, especially international ones.

September 1, 2025
Unprompted review
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Rated 1 out of 5 stars

Occupational Therapy degree

Occupational Therapy degree, absolutely awful. Chaotic, badly taught, death by PowerPoint. Made to feel not good enough all the way through. No support at all. Go to Teeside or Northumbria..
Anywhere but here.

August 31, 2025
Unprompted review
Rated 1 out of 5 stars

i have been trying to enrol for the LLM…

i have been trying to enrol for the LLM law for weeks now. I have called , emailed with no response. I get told that i will get a call back and i never get it, im told my emails are not containing the right documents when i can see the documents on my sent email. so far im not finding it easy nor helpful to get enrolled on this course .

June 2, 2025
Unprompted review
Rated 1 out of 5 stars

I am not surprised to read the staff reviews…

I am not surprised to read the reviews about the way staff are treated. The Dickensian approach to staff has long been imbedded at this institution and it looks like it hasn’t changed. Any journalist wanting to investigate the scandalous decades worth of employment abuse by the University would, if done properly, have a mammoth of a story. Academics have sometimes had to work 90 hours weeks just to do the work of three or four. All in a working atmosphere of bullying and fear of being called out. People keep quiet for their own sakes when really they should be clubbing together to have the institutions and its harmful practises exposed and stopped. This place is poisonous to work in Those who rise through the ranks know it, but have kept quiet, comply and as such are part of its problem. Unbelievable that many claim
To be on the side of the downtrodden when they’re part of the system itself. Where are the whistle blowers? Can I suggest we set up a Facebook page for whistle blowers? HR have ways of keeping people quiet and with the help of lawyers. The Victorian periods of worker mistreatment hasn’t anything on this place.

February 8, 2025
Unprompted review
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Rated 5 out of 5 stars

Online masters in law

I did a masters in law online.

I found the course useful and well organised the staff clearly busy and managing a lot but were helpful.

The assignments useful and informative.

The graduation was excellent and and the staff were super friendly and helpful which made the event an extremely positive experience.

January 7, 2024
Unprompted review
Rated 5 out of 5 stars

The online LLM programme

I enrolled on this programme as I have a long-standing interest in law and was attracted by the prospect of researching 12 different subjects. Each module is self-contained and requires reading material (available online through the university library), engaging with fellow students and tutors through the portal, completing exercises and submitting assignments.
The tutors were very supportive throughout my period of study with their helpful guidance and constructive feedback.
One thing I would suggest to prospective students is (if possible) buy one of the recommended texts for each module for easy reference, particularly regarding case law.
Having completed the LLM with a Distinction, I strongly recommend the programme to anyone who wishes to develop and extend their knowledge and understanding of law. Assuming the necessary commitment, this is a worthwhile and rewarding course of study (although somewhat challenging at times!)

November 25, 2024
Unprompted review
Rated 1 out of 5 stars

The University of Sunderland

The University of Sunderland: where dreams come to die. Student complaints: useless. Course: waste of money.
But then again, this reflects the state of the UK's education system as a whole.

May 14, 2024
Unprompted review
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Rated 1 out of 5 stars

It has come to our attention that…

It has come to our attention that during a recent writing retreat event at the University of Sunderland in London, a concerning incident occurred involving Dr. Manesha Peiris ( manesha.peiris(at)sunderland.ac.uk ) and a student.

Despite expectations of professionalism and conflict resolution skills from a teacher with the title Doctor, it is disheartening to learn that Dr. Peiris resorted to involving security and physically removing the student from the event following an argument.

It is important to note that the student maintained a professional and polite demeanor throughout the interaction, raising questions about the necessity of such drastic measures. Dr. Manesha Peiris's actions, seemingly aimed at publicly embarrassing and morally assaulting the student, are troubling and do not reflect the expected conduct of an educator.

This incident has been promptly reported to the relevant authorities, including the student admin department, the student union, and the program manager, Mr. Alessandro Ferrazza. However, the response from Mr. Ferrazza has been disappointing, as no answers or actions have been provided. The apparent effort to silence and disregard the incident is concerning, as it undermines the well-being and respect of students within the university community.

It is evident that a student who knows how to express themselves and assert their position should not face such treatment at the University of Sunderland in London...

July 4, 2024
Unprompted review
Rated 1 out of 5 stars

Not Even Good At Pretending

This university cares so little about their staff and students, that they work their staff to the point of complete and total destruction and then simply wash their hands of them. In turn, this provides a disastrous and chaotic experience for the students because the staff are too busy trying to cling on to their last vestiges of sanity.

Then, they send around ‘wellbeing’ surveys to pretend that they care. Honestly, I kid you not. You absolutely couldn’t make it up. What a joke!

This university won’t ever care about you. They just want your money.

June 10, 2024
Unprompted review
Rated 1 out of 5 stars

I joined a LLM

I joined a LLM, on the day of the First course the online platform canvas was not working so I could no take part of it.

I have not gotten any solution in many weeks about the fees paid on it. Now I have submit a withdrawal and no one answer my email for weeks. I feel scammed. But I get all the time please pay for your next course emails but I have no answer on the refund of first modul… I call them, I write them and there no one at the phone no email answer I will have to take legal matter

January 8, 2024
Unprompted review
University of Sunderland logo

Reply from University of Sunderland

Hi Eric,
Can you confirm who you are emailing and have yet to have an answer from?

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