sun pyramids tours Reviews 

Mahmoud of Sun Pyramid tours arranged an excellent limo and guide for us despite booking just a day in advance for a half day visit to the old Egyptian museum. His responsiveness was top class and communication speedy. His guide Anna and driver Muharram were world class

My private trip to Abydos was perfectly organized, and all my expectations were met. The guide was exceptionally well-prepared and professional. The driver drove very safely, while also efficiently and quickly covering the long route from Hurghada to Abydos and back. I am very satisfied!

Sun Pyramid Tours made our trip to Egypt a trip to remember for a lifetime. We were a group of 4 with 2 people from Germany and 2 people from the U.S. who met in Cairo to do a vacation together. Nada was extremely helpful in making sure everyone's wishes were taken care of in advance and that our trip included everything, from Cairo/Giza to a Nile cruise from Aswan to Luxor, a day trip to Abu Simbel, all the temples in between, and even four days at the Red Sea to snorkel. Armia checked in frequently with us once we were in Egypt to make sure there was nothing left to desire. She even made a last minute hot air balloon ride happen the day before the ride, because we had forgotten to book it in advance. Our private tour guides in Cairo and on the Nile cruise were super knowledgeable and helpful, and we learned a lot about the culture and history of Egypt. Thank you, Sun Pyramid Tours, for making our vacation so very special!

In short: unfriendly, deceiving and money-hungry. They sold us a guided monastery visit their own schedule could never fit, and their guide kept pressing us for extra money. When we complained, they first claimed every visit had been done, then blamed us and offered only 10% back.

We booked the "Overnight Trip To St. Catherine Monastery and Mount Sinai from Cairo" for 8 and 9 October 2026 and paid USD 741 for two people.

The hike, transport and hotel went ahead, but the monastery visit and the tour leader in the itinerary did not.

Their written itinerary says the guided monastery visit happens right after coming down the mountain, "at about 07 O'clock", and lists a "Private Tour Leader" as included. On Fridays the monastery only opens from 10:30 to 11:30. Before booking, they told us it "opens later on Fridays" and that we would be back in Cairo around 6:00 PM, but never gave an opening time. On the day, their representative assured us we would go in right after the hike, by 9:00. We waited about an hour, left without the visit, and still only reached Cairo at 6:15 PM, so their own schedule never allowed for the visit.

No one acted as a tour leader. The representative with us had no internet, we had to wake him up, he did not know the monastery's hours, and he kept shouting that it was the first time he had heard it would be closed. The Bedouin guide told us he was not paid for the monastery, said we could not go in even if it was open, and kept pressing us until we paid him extra.

The company first replied that every visit was carried out as planned. Later it admitted in writing that the monastery visit did not happen, but said we "decided to leave early" and offered only a 10% refund and a promo code. It refused to refund half. We have raised this with Egypt's Ministry of Tourism and Antiquities.

If you book with them, get the monastery opening time in writing.

We were very fortunate to have Osama as our guide on a tour of Alexandria! We were picked up promptly from our hotel for an excellent day long tour. Osama is very knowledgeable on the history, geography and political importance of the city. We had a wonderful day there, filled with sights and scenes we will never forget. We highly recommend Sun Pyramid Tours.

Everyone was exceptionally kind and accommodating. The booking for hotels, cruise and guides were really good. My guides, drivers, local tour representatives were very contentious and helpful. A shout out to Habiba who worked hard to arrange my trip and a special thanks to my guides, Sam, Hassan, Mahmoud and Osama. They were all excellent.

An unforgettable day in Cairo thanks to Anna and our amazing driver! 🫶🏼🇪🇬
We honestly couldn’t have asked for a better experience!
Anna made us feel comfortable and welcome from the very beginning.
She is friendly and incredibly knowledgeable person! From the Pyramids to the Grand Egyptian Museum, she explained everything with so much passion
What made the day even more special was how much she cared about our personal wishes. She took us to wonderful jewellery and perfume shops to find gifts for our family and was always patient, flexible and attentive.
A special thank you to our driver as well! He was extremely friendly and patient. We even felt completely comfortable leaving our belongings in the car.
Everything was perfectly organised, and everyone was so welcoming.
Thank you, Anna and our wonderful driver, for making our day in Cairo so special! We would absolutely recommend this tour to anyone!
Greetings from Austria! 🇦🇹

From start to finish we had flawless service, great communication, great guides, great driver and transportation and our hotel stays were true 5 star ratings. The trip itself was one of our best travel experiences, an a good introduction to India. Cant wait to go back with this this same tour compay!

We had such a great experience on the river Nile felucca with this company that we booked valley of the kings that evening with them ! Very efficient the guides were super knowledgeable and more than happy to answer all our questions booking was super efficient and nothing was too much for Mariam so we are very grateful for helping us see all the sights ! Huge thank you to all involved for making it happen and couldn’t recommend enough !

Very accommodating tour guides, very friendly and able to answer all our questions. Kareem was very helpful and was a great point of contact for all queries. We did a cruise on the river Nile with dinner and had so much fun with our guide, Ahmed! Would definitely recommend thank you so much!

Our guide was amazing. He was full of great insights and he was very knowledgeable. He took lots of photos of us and he meet our expectations 100 per cent

The tour was amazing. Kareem and our driver were both wonderful and kind.
Al rafai mosque was beautiful.
Kareem also toke us to the local bazar. We were very grateful to be shown around the bazar.
I would definitely recommend sun pyramid tours and Kareem .

We had such a great experience with our awesome guide Osama Gomaa. Very well explanation and he even gives extra information about Egypt! And thank you for the driver Ahmad Shahata, driving with caution all the time. Thank you so much Egypt for the great service and hospitality! We love you!

Our Markets tour with Osama was excellent. He gave us such a cultural understanding of Cairo and Egypt as a whole. Through both food stops and shopping we had a wonderful 4 hours. His English is very good and our driver Abdul was patient and calm in the busy Cairo traffic.

The experience was amazing with this professional team, premium service and very committed team, I highly recommend them

Excellent guide – Mohsen Gamal, Sun Pyramids Tours
Mohsen was our guide for the Mount Sinai and Saint Catherine's Monastery tour, and he made the whole experience unforgettable. He was punctual, well organized, and very attentive to the group's needs throughout the trip. His knowledge of the local history and culture added real value to the tour, and his friendly, professional attitude made us feel safe the entire time. I highly recommend Sun Pyramids Tours, and Mohsen in particular as a guide!

We booked an excursion through Sun Pyramids with Kareem Gomaa.
The excursion was planned at very short notice and was perfectly organized and executed.
Our German-speaking Tour guide Samir is well-informed, polite and helful.
A perfectly successful day.
Many thanks to the two of them Kareem und Samir.

I had a great experience on the Nile Cruise. Sun Pyramids thought of all the details as far as the driver, tickets and English speaking guide.
I'm grateful for my experience with them!

Osama was a wonderful guide! He made sure we were comfortable each step of the way. He also checked in with us the day before to make sure we had all the pick up details. The whole day was smooth and easy. He is very knowledgeable. Sun Pyramid overall was also great! They were in contact right away and handled the details of a rebooking very smoothly. 10/10 experience!!!

We had the opportunity to travel to Wadi El Natrun with guide Osama and driver Hamama. Osama is very knowledgeable and upon arriving to the various monasteries, we had the wonderful benefit of speaking to various monks and others who work at the monastery who gave us supplemental information on various highlights of the monastery. Osama and Hamama were very welcoming to us, very kind and funny as well. Overall the experience went well and would 100% recommend.