Super.com Reviews 

63,787
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 19,229 reviews, reviewers overwhelmingly had a great experience with this company. Travelers frequently mention that the reservation process is remarkably quick and simple, allowing them to secure great accommodations without any hassle. Consumers also love the affordable pricing, noting that rates are substantially lower than those found on alternative booking services. However, some people mentioned experiencing frustrating issues with reservations not appearing properly at the hotel front desk. A few other consumers also felt that the online platform could sometimes feel a bit difficult to follow. Additionally, some guests encountered communication gaps between the platform and the hotel regarding their specific accommodation requests.

What people talk about most

Price

People report positive experiences with price, often highlighting rates that are significantly cheaper than... See more

Booking process

Reviewers highlight ambiguous aspects of booking process, noting that while the platform is generally easy to... See more

User experience

Customers consistently note positive experiences with user experience, highlighting that the platform is easy... See more

Website

Consumers find website experiences to be mixed, as opinions vary widely. While some reviewers praise the... See more

Service

Customers had ambiguous experiences with service, reflecting a wide range of opinions. While some reviewers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Went to Super.com from Trivago website. Booking was easy and price significantly better than other providers. I like to print out a copy of the reservation confirmation. Only problem was the print... See more

Company replied

Rated 4 out of 5 stars

Was a little sceptical at first because the price was so low compared to it's competitors. However the booking process went smoothly & I got the initial booking confirmation. I still had misgivings wh... See more

Company replied

Rated 4 out of 5 stars

Booking did not go through the first time I tried. Had to start all over. Am looking forward to staying there, however. Price is reasonable. When we arrived we were treated well, even to the point of... See more

Company replied

Rated 4 out of 5 stars

I was able to choose the room that best suited my needs. One thing that would have made the experience easier would be a filter such as 'includes free breakfast'. That way i could restrict the options... See more

Company replied


Company details

  1. #6 of 9 best companies in Hotel
  2. #133 of 178 best companies in Alternative Financial Service
  3. #46 of 63 best companies in e-Commerce Service

Written by the company

Super.com is the all-in-one app that puts more money in your pocket! Save big on hotels, earn cash back on purchases, boost your credit score, access a cash advance, and even earn money playing games. Super+ members unlock even greater savings and earnings. Visit super.com and make every day Super!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

64K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

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4.3

All reviews

(63,787)

19,696 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

cheaper rate, if with annoying tie-in ads

you somehow just got cheaper rates for the exact same thing. I have no idea how this works but it did it well. will sign you up for sponsored ads from other companies through them, but they're easy to unsubscribe from

September 8, 2026
Rated 5 out of 5 stars

Booking

The booking process was easy, the price was great and the accommodation itself was very nice.

September 10, 2026
Rated 1 out of 5 stars

Made a reservation through them using…

Made a reservation through them using my phone. When I arrived at the hotel my reservation had not been paid for so I had to pay for it with a different card. Got home from my trip and the charge went through on the first card finally. Tried to contact customer service for a refund and was just in the "Waiting for agent to join" que for 30 min when I gave up.

September 5, 2026
Unprompted review
Rated 5 out of 5 stars

My booking experience with Super.com…


My booking experience with Super.com was excellent. The website was easy to use, the booking process was quick and smooth, and everything was confirmed exactly as expected.

What I really like about Super.com are the discounts. I usually compare hotel prices before I book, and I’ve noticed that Super.com often has better rates than Expedia and some of the other booking sites I use. That definitely gets my attention!

Great prices, an easy booking process, and excellent overall value. I’ll definitely use Super.com again! ⭐⭐⭐⭐⭐

September 13, 2026

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