Super.com Reviews 

68,701
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 22,709 reviews, reviewers had a great experience with this company. Customers frequently praise the competitive prices and the straightforward booking process that makes planning trips very simple and efficient. Travelers enjoy using the website because it is easy to navigate and consistently provides great deals for various hotels. However, some people mentioned encountering issues with check-in details or unclear hotel reservation information upon arriving at their destination. A few reviewers were dissatisfied with unexpected extra fees requested by properties or difficulties when trying to cancel or modify reservations. Some customers also noted problems regarding missing account credits or booking errors when dealing with partner hotels.

What people talk about most

Price

Customers had positive experiences with price, frequently highlighting that they secured the best rates and... See more

Booking process

Users describe ambiguous interactions with booking process, as many customers report seamless, efficient... See more

User experience

Customers consistently note positive experiences with user experience, highlighting that everything is... See more

Website

Consumers find website to be ambiguous, while some reviewers noted it was simple to make a reservation and... See more

Service

People report ambiguous experiences with service, as some reviewers express deep frustration after being... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The booking was really well done easy. I'm overall the room appart was well placed and all necessary items were available , unfortunately I was a bit disappointed with our bathroom. The taps werentt w... See more

Company replied

Rated 4 out of 5 stars

This was our second stay at Planter's Inn in Savannah. It's within easy walking distance of the city market and River Street which are two places we enjoy visiting while in Savannah. We appreciate the... See more

Company replied

Rated 4 out of 5 stars

The process of reserving a room was very simple and straight forward. However, we discovered when we got to our hotel that the information about our hotel was a bit unclear. We ended up in a room not... See more

Company replied

Rated 4 out of 5 stars

The room was large and had all of the amenities Owas expecting. Dinner at Solarium was amazing with tasty food and excellent service. The sixth floor landing was littered with random old room fur... See more

Company replied


Company details

  1. Hotel
  2. also in
  3. Alternative Financial Service
  4. e-Commerce Service

Written by the company

Super.com is the all-in-one app that puts more money in your pocket! Save big on hotels, earn cash back on purchases, boost your credit score, access a cash advance, and even earn money playing games. Super+ members unlock even greater savings and earnings. Visit super.com and make every day Super!


Contact info

4.2

Great

TrustScore 4 out of 5

69K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

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How this company uses Trustpilot

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4.2

All reviews

(68,701)

22,962 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Hideous room

Hideous room . Super booked me a room for disabled people without telling me the type of room.. false advertising. I will never trust super.com.again . Agoda is better and trustworthy

November 14, 2026
Rated 1 out of 5 stars

Booki g is real

Paid you for stay...recieved confirmation from you..when arrived at hotel no booking had been made for me and had to pay again!

November 7, 2026
Rated 4 out of 5 stars

Stayed here many times.

Stayed here many times.
Every time we pay super.com extra fees for breakfast and super .com does not transfer this information to Holiday Inn so we have to explain why Super.com is incompetent.
Please fix this problem!

November 11, 2026
Rated 1 out of 5 stars

Super shady experience

Super shady experience. Booked and paid a hotel stay through them. When I got home, I saw that the hotel had also changed me, a much higher price, for the stay. Hotel's explanation- Super.com had not paid them on my behalf. Been dealing with this for a month and still no fix. Feels like a scam all around, I would warn anyone considering going this route.

October 14, 2026
Unprompted review
Rated 4 out of 5 stars

4444

I gave a four star rating because travel bookings cost lower rates with Super+ Membership that’s located via website versus through Super.com application. All the promotions for travel coupons were not available for 10% through the timeframe they are offered discounts; each designated by month. Trust with reason is earned through honesty from congruencies kept company integrity. Transparency is definitely a positive in raising confidence between building a phenomenal team and customers with customer relations amongst all parties utilization across multiple platforms.

November 13, 2026
Rated 2 out of 5 stars

Several things poor value

Several things. The reception was understaffed. I had a broken toilet seat from day one that was never fixed. The bar closed at 11?
The local travel lodge and Wetherspoons across the road would have offered better value. The hotel is tired and needs basic maintenance and a good clean.

November 3, 2026
Rated 5 out of 5 stars

Great deal

Great deal. Everything went smooth. Booked a nice room and no issues with reservations.

November 13, 2026

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