Delay in shipping item, automated AI chat bot tried to “compensate” me by refunding the shipping cost…on a free shipping order LOL. But item itself (when it arrived) was great.
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Review summary
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The webshop is easy to navigate & use & the Returns process is fair & made easy. Sizing is not consistent across different products like sweat tops, jumpers & T-shirts...... a Med in a jumper does... See more
I’ve returned items two weeks ago, still not received my refund or received any email to advise when I will get my refund. I can see it was received a week ago but an email advising next steps is need... See more
Ordering and delivery was straight forward and efficient. The recent item received was not quite what I expected as I found the sizing misleading, it was two sizes up from one that I ordered before a... See more
Company details
Written by the company
Inspired by the spirit of adventure and crafting premium products sustainably, Superdry is an exciting contemporary brand that fuses vintage Americana and Japanese-inspired graphics with a British style. They are characterised by quality fabrics, authentic vintage washes, unique detailing, world-leading hand-drawn graphics and tailored fits. Superdry is built on style and celebrates this through five unique style choices/brands: Original & Vintage, Superdry Studios, Superdry CODE, Superdry X; and the Performance Sport Division. Superdry’s ambition is to become the most sustainable listed fashion brand on the planet by 2030 and, in 2021, won numerous industry accolades including the ‘Positive Change Award’ at the Draper’s Sustainable Fashion Awards.
Contact info
Superdry Care, Unit 60, The runnings, GL519NW, Cheltenham, United Kingdom
- care@superdry.com
- www.superdry.ie
3.9
Great
11K reviews
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Superdry just says quality to me
Superdry just says quality to me. My purchase was a gift for my son, when I order I can trust the sizing is correct unlike other brands. Delivery was extremely quick.
November 6, 2026
Great website
fabulous choice on website, reviews are very helpful when judging sizes, and delivery was quick.
November 5, 2026
Jacket perfectly described in style and sizing.Very nice jacket sizing perfect between…
Very nice jacket sizing perfect between 12/14 uk so went with L and it fits perfect. Exactly as website description and images. Fast delivery.
I would say if you are a 10/12 the medium would be perfect.
November 3, 2026
The quality of the service from…
The quality of the service from delivery to product is very good
October 31, 2026
Delighted with my purchase longline…
Delighted with my purchase longline slightly padded coat, exactly what I was looking for, fit is perfect, I purchased medium.
Delivery was really quick!
October 29, 2026
Got the jacket for my daughter who…
Got the jacket for my daughter who loves it! Warm, cosy and a lovely fit.
October 29, 2026
We ordered an XL hoodie
We ordered an XL hoodie, it was smaller than a large hoodie we bought a few years ago. We are not happy.
October 22, 2026
Fabulous coat at an excellent price
Fabulous coat at an excellent price. Would highly recommend.
October 24, 2026
Disappointed
I ordered online and thought my order is on the way then suddenly an email notification that the courier returned it to the store. No one contacted me in the first place about delivery so i have no idea.
October 23, 2026
Excellent quality hoodie got on sale
Excellent quality hoodie got on sale, my only regret is that I didn’t get another at the same price
October 16, 2026
Received the wrong coat
Received the wrong coat, which had the code for the coat I had order. Had to post the wrong coat back. Now I am waiting for my refund, which I hope doesn't take as long as it took for the wrong coat to come in the 1st place.
October 16, 2026
I love superdry However!!
I love superdry However, the material in my last purchase seems to be very poor quality compared to the same item I purchased a year ago
October 15, 2026
Delivery was very fast
Delivery was very fast. The coat is a really nice fit, comfortable and really warm. Exactly what I wanted.
October 15, 2026
Consistently good quality and delivery
October 15, 2026
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