Fit is way too small, for the European market the measurement charts doesn't match the male body measurements. Availability of the biggest sizes is minimal and not all styles are made in... See more
Company replied
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Fit is way too small, for the European market the measurement charts doesn't match the male body measurements. Availability of the biggest sizes is minimal and not all styles are made in... See more
Company replied
fast delivery-but yes the size runs small i m normally 36 but got a 38 it fits me-but may not fit someone with bigger upper part. it seems to be warm jacket although i havent tried it below 7 degree... See more
Company replied
The item has not even been delivered yet. Update: the review option came too early, as the product wasn’t even delivered due to logistic constraints. However, after contacting the support team, t... See more
Company replied
Because I recieved an information on your website product fulfilled but had no information where the product is. Additional I do not like that you dont offer English on all websites. I think it should... See more
Met een avontuurlijke geest en het duurzaam vervaardigen van producten van hoogwaardige kwaliteit als inspiratie, is Superdry een spannend eigentijds merk dat vintage Americana en Japans-geïnspireerde graphics combineert met Britse stijl. De produkten worden gekenmerkt door stoffen van hoge kwaliteit, authentieke vintage wassingen, unieke details, toonaangevende handgetekende graphics en op maat gemaakte pasvormen. De basis waarop Superdry is gebouwd is stijl en dit wordt uitgedragen met vijf unieke stijlkeuzes/merken: Original & Vintage, Superdry Studios, Superdry CODE, Superdry X en Performance Sport. Het is de ambitie van Superdry om in 2030 het meest duurzame beursgenoteerde modemerk ter wereld te zijn. In 2021 heeft Superdry talloze industriële onderscheidingen gewonnen, waaronder de 'Positive Change Award' bij de Draper's Sustainable Fashion Awards.
Unit 60 The Runnings, GL51 9NW, Cheltenham, United Kingdom
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Fit is way too small, for the European market the measurement charts doesn't match the male body measurements.
Availability of the biggest sizes is minimal and not all styles are made in the biggest sizes.
Quality is great
Look is great
Workmanship is great
Only the fit is bad... not to forget the length is short as well:
The average height for an adult man in the Netherlands is approximately 184 cm. Although the Dutch have become slightly shorter in recent years, Dutch men are still among the tallest in the world. Here is a brief overview of the figures: Young men (19 years): Average 182.9 cm. Worldwide average: For comparison: worldwide, the average man is only 171.4 cm.
Conclusion: the fit should be wider and longer...

Reply from Superdry NL
Het product is van uitstekende kwaliteit good fabric nice snit
User Friendly website, fast delivery and garments are exactly as described and pictured.
The clothings are true size fit and with good finishings.
Good value for money!
Description mentioned should go one size bigger,but thats not the case. It was too big for me.

Reply from Superdry NL
I love Superdry. Easy to order, fast delivery, fantastic products. More expensive than I'd usually pay, but worth every penny.

Reply from Superdry NL
Love the quality of the material and the lively patterns which stand out when compared to most other brands these days.
I have my home address selected by default every time I purchase anything from Superdry, this time, I bought an item and when I received the confirmation email the delivery address was a Superdry store, I can't come to the store, so I tried immediately to cancel the purchase, I am talking about a minute after I bought it. There was no option to cancel, no option to change the delivery address to my place, I tried like an hour, then it was finally delivered to the shop, so I contacted Superdry again to let them know that I can't pick it up, so I need a refund as the item is already at one of your stores, so it is with no. I haven't got a refund or an answer yet. Something so simple should not become so difficult for no reason. Other brands allow you to cancel a purchase if the item hasn't left the shop yet or started the process. At this time I still don't know what the situation is.
good service, however have to pay to send item back plus additional costs after processing of item. Good quality products, i often purchase them in physical shops
Tried multiple times to contact customer service for support, as the return portal did not recognize my order and thus could not return anything. Always got a semi-automated response with the same message that DID NOT WORK! No other options to contact them, chat not working, no phone number. Will never order directly from them again.
I always liked Superdry. Except this part: Paying for sending stuff back. But I guess that it is necessary and probably was initiated because customers misused the free service. Anyway, good quality and very trendy clothes in store. And I'm happy they survived a tough time.
Stylish, with nice fitting and warm enough jacket. Good quality of outer material, the zipper and the seams looks strong enough. Haven't tested it in rain yet to know if it has water repellent ability. If only it had an inner side pocket which is always very useful.
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