Brand-new 2025 Manitou…
I purchased a brand-new 2025 Manitou Explore 24 MAX with the Rotax S150 engine from Superior Motorsports in Georgia expecting a professional, pre-delivery experience and a reliable boat. Unfortunately, what followed has been one of the most frustrating ownership experiences I've ever had.
From the start, it became clear that Superior Motorsports never properly water-tested or verified the boat's systems before delivery. Within hours of my first use, the boat went into limp mode due to sensor faults, rendering it unsafe and unusable. When I brought this to their attention, the dealership refused to take responsibility or offer meaningful support, instead pushing the problem onto the manufacturer.
The boat has now spent over a month at Palmetto Boat Center for diagnosis and repair, meaning I have been unable to use a very expensive "new" boat for nearly the entire season. Throughout this process, Superior Motorsports has shown no initiative, follow-up, or accountability, despite multiple calls.
As a business owner myself, I value integrity and service after the sale. Unfortunately, Superior Motorsports has demonstrated neither. They were eager to close the sale but absent once the problems began.
Buyers considering this dealership should be aware that their pre-delivery inspections appear to be superficial at best, and their customer service ends once your check clears. If you are purchasing a new Manitou, or any boat, I strongly suggest verifying a full on-water test and provides written confirmation of system functionality before taking delivery. Also, the brand new trailer was missing two wheel lug bolts.
I've shared this review not out of anger but to help other buyers make informed decisions. With better transparency and accountability, experiences like mine could be avoided entirely.